24 Hour Fitness Reviews

Updated 25 April, 2015
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3.1
628 Reviews
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Approve of CEO
24 Hour Fitness CEO Mark Smith
Mark Smith
20 Ratings

Pros
  • Hourly pay is in line with other positions, free gym membership (in 164 reviews)

  • There is a free gym membership with the job and discounts for family and friends (in 82 reviews)

Cons
  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 29 reviews)

  • Some of the upper management didn't seem qualified to run a large corporation (in 24 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great company and culture to be a part of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The gym environment allows for a stress-free atmosphere and really encourages team work amongst the different departments. You also get to meet plenty of different and interesting people on the day-to-day basis.

    Cons

    There have been times that I have seen people be promoted into management positions when they are not yet ready, that basically set them up for failure (in my opinion).

    Advice to Management

    Communication is key, you must have open communication with your assistant department heads and the front line team members

  2. Preschhol Teacher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness full-time

    Recommends
    Recommends

    Pros

    Great benefits and great foundation for company.

    Cons

    Low pay to start.

  3. Sell memberships, attach fitness packages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun, healthy environment. Great people who work hard - play hard

    Cons

    Not a commision sales job, ten hour shifts with two hour break (great time to work out)

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  5. pt 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Pros

    great job overal amazing cool

    Cons

    low pay
    super low lower pay

  6. Kids Club Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company really cares about it's employees and promoting from within.

    Cons

    Lots of unexpected hours and little pay.

    Advice to Management

    Hire on more people and allot more hours to kids club attendants.

  7. trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness

    Pros

    people we great , working out whenever , free membership, hanging out all day

    Cons

    pay sucked hard to get client, long hours wearily hours working weekends

    Advice to Management

    dfdgdfhdfghdh

  8. Disorganized but Maybe Improving?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Check In/Cashier in Annapolis, MD (US)
    Former Employee - Check In/Cashier in Annapolis, MD (US)

    I worked at 24 Hour Fitness part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Being open 24 hours means that they offer a really flexible schedule. I felt that my starting pay was fair for someone who had no experience with gyms. Biggest pro is that you get a free gym membership. Worked as a check in person and they somewhat trained me. Did have us participate in team activities.

    Cons

    I left because the training was so disorganized. Many other employees were not doing things correctly and it seemed as if there was no accountability. It was really frustrating. The business had just opened at that point so its possible that they have gotten better.

    Advice to Management

    More accountability for employees and better training. It is difficult to do a job properly when clear expectations are job duties are not provided.

  9. Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Instructor/Consultant in Carlsbad, CA (US)
    Former Employee - Fitness Instructor/Consultant in Carlsbad, CA (US)

    I worked at 24 Hour Fitness full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours and good pay

    Cons

    Split shifts. Sometimes it was difficult to get new clients. The managers can be pushy to have you get more training sessions.

  10. Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness part-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great new facility and the people I worked with were top notch, the training staff was especially well trained, educated and in tune with the club and clienteles needs

    Cons

    Not to many opportunities for growth in the area I worked in. New construction on more clubs kept getting pushed back. Also there was a lot of turnover especially in the sales department, which sometimes led to nefarious business practices

    Advice to Management

    There needs to be more employee development done at departmental level, I believe this would help with employee retention and would also greatly increase moral

  11. Lots of leaders to learn from.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AMM in Dallas, TX (US)
    Current Employee - AMM in Dallas, TX (US)

    I have been working at 24 Hour Fitness

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Promo opportunities within the company

    Cons

    Sometimes sale pressure when talking to uppers

    Advice to Management

    Rase compensation outside of cm.

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