24 Hour Fitness

  www.24hourfitness.com
  www.24hourfitness.com
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24 Hour Fitness Reviews

Updated 13 September, 2014
Updated 13 September, 2014
469 Reviews
3.0
469 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Elizabeth Blair
Elizabeth Blair
60 Ratings

Review Highlights

Pros
  • With employment here you get a free gym membership (in 133 reviews)

  • Hourly pay is in line with other positions, free gym membership (in 67 reviews)


Cons
  • Upper management positions are replaced almost monthly if a club is below average (in 25 reviews)

  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I worked with the company in California and then got rehired in Nevada.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness part-time for less than a year

    Pros

    The management team is easy to talk to and always looking for employee opinions.
    The members are passionate about the company and very friendly.
    There are many opportunities to move up in the company.

    Cons

    Can be a stressful environment when members become upset.
    I've been at work when members have made threats against employees and began fights on the workout floor where Personal Trainers had to escort them out of the building. Must be open minded to work here.

    Advice to ManagementAdvice

    Do not micromanage.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun and Dynamic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness full-time for more than 5 years

    Pros

    Lots of health and fitness related perks.

    Cons

    Ownership changes have made stability difficult.

    Recommends
    No opinion of CEO
  3.  

    Enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness full-time

    Pros

    free membership, nice discounts given

    Cons

    extremely political environment, advancement dependent of relationships w/ management

    Recommends
    No opinion of CEO
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  5.  

    Great place to start training.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Pros

    The management was balanced and good. They called for high standards.

    Cons

    There was a lot of turnover at my club. Trainers would come and go. Trainers would be brought on and leave during onboarding.

  6.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Phoenix, AZ (US)
    Former Employee - Customer Service Representative in Phoenix, AZ (US)

    I worked at 24 Hour Fitness part-time for less than a year

    Pros

    Flexible schedule that works very well with college, easy job and easy money.

    Cons

    Not much opportunity to transfer from part time into full time.

    Advice to ManagementAdvice

    Provide more training to Customer Service on sales tactics needed to sell memberships. I felt like the Customer Service staff did most of the selling because we initially got people interested in the facility.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I enjoyed the 10 years I worked 24 Hour Fitness because of the fun work environment and clients that I helped.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Personal Trainer  in  Hollywood, CA (US)
    Former Employee - Certified Personal Trainer in Hollywood, CA (US)

    I worked at 24 Hour Fitness full-time for more than 10 years

    Pros

    Helping people change their bodies, improve their health, and coach them to achieve their goals. I enjoyed the flexible schedule I could make for myself.

    Cons

    I disliked the low pay, dealing with irate members, and lack of reimbursement of continuing education. Lack of upgrades to the gym/facility itself.

    Advice to ManagementAdvice

    Hire a full time weight re-raker to ensure that the gym is always clean and safe, versus trying to save money by making the trainers clean up the gym instead of devoting more time to their clients.

    Doesn't Recommend
    No opinion of CEO
  8.  

    I was warned, but at least i got some experience for my resume.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer  in  Compton, CA (US)
    Former Employee - Personal Trainer in Compton, CA (US)

    I worked at 24 Hour Fitness full-time for less than a year

    Pros

    Free gym membership, great people to work with and other trainers switch thoughts and workouts with you. Pay is good if you make sale.

    Cons

    Manager is very pushy on sales, and more concerned with making the sale than helping them.If you don't make a sale your forced to get another job or waste tons of time trying to build a clientele that cant afford it to begin with.

    Advice to ManagementAdvice

    Hire less trainers, be more detailed, better trainer and figure out a more individualized approach per trainer, everyone has their own way.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Experience for New Trainers

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Personal Trainer  in  Oakland, CA (US)
    Current Employee - Personal Trainer in Oakland, CA (US)

    I have been working at 24 Hour Fitness full-time for less than a year

    Pros

    They expose you to a lot of people and set up free sessions with new members. It's up to you to sell and deliver good training, but they'll give you a lot of exposure. Great for getting your feet wet.

    Cons

    Starting pay is pretty low for how much they're charging your clients. It's possible to make decent money if you're super busy, but i feel most trainers would want to get paid closer to what they're worth at a certain point

    Advice to ManagementAdvice

    pay trainers better to avoid high turnover

  10.  

    Fun atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer III  in  Richardson, TX (US)
    Former Employee - Personal Trainer III in Richardson, TX (US)

    I worked at 24 Hour Fitness full-time for more than 3 years

    Pros

    Fun, and flexible and great bonuses

    Cons

    They takeout too much of your chunk of the change...

    Advice to ManagementAdvice

    Management was always helpful

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Escondido, CA (US)
    Former Employee - Customer Service Representative in Escondido, CA (US)

    I worked at 24 Hour Fitness part-time for less than a year

    Pros

    free membership for all gyms.

    Cons

    low pay, extremely easy, communication poorly

    No opinion of CEO

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