24 Hour Fitness

  www.24hourfitness.com
  www.24hourfitness.com

24 Hour Fitness Reviews

Updated 20 November, 2014
Updated 20 November, 2014
520 Reviews
3.1
520 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Elizabeth Blair
Elizabeth Blair
75 Ratings

Review Highlights

Pros
  • Hourly pay is in line with other positions, free gym membership (in 155 reviews)

  • There is a free gym membership with the job and discounts for family and friends (in 79 reviews)


Cons
  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 27 reviews)

  • Some of the upper management didn't seem qualified to run a large corporation (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company for entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at 24 Hour Fitness part-time (less than an year)

    Pros

    Basic training, sales incentives for front desk, meet a lot of people, great job for while in school.

    Cons

    Low pay, repetitive, can have some people that are a handful depending what shift you work.

    Recommends
    No opinion of CEO
  2.  

    Service rep. Chill environment. Very easy job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dallas, TX (US)
    Current Employee - Customer Service Representative in Dallas, TX (US)

    I have been working at 24 Hour Fitness part-time (less than an year)

    Pros

    Free membership, lots of interacting with members, flexible scheduling.

    Cons

    Policy changes, minimum wage, and if it get slow its really boring.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Membership manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Manager in Irvine, CA (US)
    Current Employee - Membership Manager in Irvine, CA (US)

    I have been working at 24 Hour Fitness full-time (more than 5 years)

    Pros

    -free membership
    -unlimited new interactions
    -fun environment
    -build great relationships
    -fitness driven environment

    Cons

    -no commission
    -unclear direction
    --no set requirements for promotion
    -too many politics
    -too many changes pricing policy etc

    Advice to ManagementAdvice

    -get all district leaders on same page
    -rank based on personal production

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company for great performers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Manager in San Diego, CA (US)
    Current Employee - Fitness Manager in San Diego, CA (US)

    I have been working at 24 Hour Fitness full-time (more than 5 years)

    Pros

    You are paid on performance. Fun place to work, never boring

    Cons

    frequent change in management, superiors are fired often producing a sense of fear that trickles down.

    Advice to ManagementAdvice

    Perform well and you will do fine. This isn't a clock in clock out 40hrs per week type job.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company for a single person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer III in Houston, TX (US)
    Former Employee - Personal Trainer III in Houston, TX (US)

    I worked at 24 Hour Fitness full-time (less than an year)

    Pros

    Lot's of potential to grow with the company.
    They make sure people are properly trained.

    Cons

    Because the gym is 24 hours it requires you to have a flexible schedule. Unfortunately, they've lost good employees because their schedule can't adjust.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    group x instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time (more than an year)

    Pros

    Great benefit of membership to all locations for convenience.

    Cons

    No further compensation for increasing memberships

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    LOTS o room for growth, compensation lacks a bit...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Manager in San Diego, CA (US)
    Current Employee - Membership Manager in San Diego, CA (US)

    I have been working at 24 Hour Fitness full-time (less than an year)

    Pros

    Lots of room for growth and tons of development! Leadership team is very much involved with the team!

    Cons

    Compensation for the job is a bit lacking. sales type job, but no commission is paid.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Group X Instructor in San Jose, CA (US)
    Former Employee - Group X Instructor in San Jose, CA (US)

    I worked at 24 Hour Fitness part-time (more than 3 years)

    Pros

    Being around people who care about what they do and are passionate about the industry.

    Cons

    Consistency with employee responsibilities and training.

    Advice to ManagementAdvice

    Great job listening to employee feedback.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Could be better in these ways....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MEMBERSHIP COUNSELOR in Irvine, CA (US)
    Current Employee - MEMBERSHIP COUNSELOR in Irvine, CA (US)

    I have been working at 24 Hour Fitness part-time (more than an year)

    Pros

    Perks of having this job is the free membership. Super sports are around 55 bucks a month so working here saves quite a bit of money.

    Cons

    If youre going to be a membership counselor, be prepared to be on the phones calling referrals for most of the time.

    Advice to ManagementAdvice

    Ive seen way too many club managers neglect their clubs. Just because youre a club manager, doesnt mean you can sit in your office and relax.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Lacking in operations and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Exercise Instructor in Sugar Land, TX (US)
    Current Employee - Group Exercise Instructor in Sugar Land, TX (US)

    I have been working at 24 Hour Fitness as a contractor (more than an year)

    Pros

    Free membership, compensation for CEU's and continuous learning

    Cons

    Group X is an absolute joke. There is one manager for the entire region, and that is insufficient to say the least.
    Lack of communication or follow through.

    Advice to ManagementAdvice

    Get more group X managers, because there are MANY instructors in this region (at least 400) and one manager to 400 people, with 20+ clubs in a 50 mile radius is unacceptable. You will lose the good quality people that you have left.
    COMMUNICATE with the team-- including the GroupX fitness instructors. Lack of communication is LETHAL.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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