24 Hour Fitness Reviews

Former Employee – worked at 24 Hour Fitness full-time for less than a year

Pros – Excellent training and preparation
Inviting and positive work culture
Flexible work hours
Good pay

Cons – Hated the "salesman" approach to recruiting new clients
Very bottom line driven - all that matters is training frequency and selling large training packages
Management and employee base operated under different rules

Advice to Senior Management – Make sure procedures and protocols are known throughout work force and everybody is abiding by same framework. Veteran trainers seemed to get preferential treatment and were allowed to get away with things that I, as a new trainer, was reprimanded for.

Yes, I would recommend this company to a friend

Former Employee – worked at 24 Hour Fitness part-time

Pros – Professional, great training opportunities, good regional management

Cons – Instructors are too often forced into "bought" formats such as Zumba, RPM etc. It takes the freedom away from instructors to motivate and construct class in their own unique way.

Yes, I would recommend this company to a friend

Former Employee – worked at 24 Hour Fitness full-time for more than a year

Pros – The best part about the club was the great colleagues and employees with lots of energy. In addition, the management is very helpful and approachable. If you enjoy meeting new people (usually who are energized and into meeting fitness goals), then it's a great place to work

Cons – Lots of cold calling, minimum wage, and commission is hard to achieve in smaller clubs

Yes, I would recommend this company to a friend

Former Employee – worked at 24 Hour Fitness full-time for more than 7 years

Pros – * Free membership.
* Friendly Staff.
* Great principals.

Cons – * Politics.
* Inconsistency implementing standards, employee performance and promotion opportunities.
* Discrimination to minorities.
* Standards and by laws not executed.
* Worst leadership team ever worked with.
* Favoritism.
* Management from chaos.
* Lack of support from Regional, District and Club Management levels.

Advice to Senior Management – *Take care of your club employees they are your most loyal members and they generate the revenue to pay Management salaries.
*There is no such thing as "bad team or clubs" just poor leadership.
* Numbers don't lie, people do.

No, I would not recommend this company to a friend

Current Employee – been working at 24 Hour Fitness part-time for more than a year

Pros – Great co-workers and excellent atmosphere for exercising. Lots to earn about health and fitness from co workers who also have knowledge on the subject

Cons – Each gym is its own island with no connection to any other part of the company. Tere is no way of knowing if ere is a company culture.

Advice to Senior Management – Think employee retention first and then member retention will rise

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at 24 Hour Fitness as a contractor for less than a year

Pros – The people you work with are generally nice and easy going. Work is easy and nothing to technical.

Cons – Some employees are a pain, clients can be a major pain as well. When ordering needed parts to repair equipment and building, be prepared for orders to be deferred and/or denied by corporate quite often making the job difficult and stressful trying to explain to immediate manager and constant questioning by clients.

Advice to Senior Management – Micromanagement and putting fear into your employees is not a way to build a company and it's morale to make a "better' company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at 24 Hour Fitness part-time for less than a year

Pros – Free membership; reimbursement for trademark exercise classes; payment for class-related time (planning/practicing)

Cons – There could be better communication between the different staff (personal trainers, membership team, front desk, etc.)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at 24 Hour Fitness full-time for more than a year

Pros – Opportunities for advancement within the company - lots of people move up the ladder

Cons – Lacks direction and proper trainer, low pay for high performance.

Advice to Senior Management – Train you employees better. Pay them more. Get them to focus on adding value to clients, sustainable relationships, rather than a quick sale.

No, I would not recommend this company to a friend

Current Employee – been working at 24 Hour Fitness full-time for more than a year

Pros – Good money and the ability to talk to people about their health.

Cons – They hire people that just need a job and they are very young. This way they save money and have on-going issues with drama,bad service and call outs. You get what you pay for!

Advice to Senior Management – Don't micro manage! Work more with your managers instead of communicating by email. Make fair requests based on what they are doing in the club. You are not there in the trenches and have an ivory tower attitude. Support and believe in the managers you have hired instead of thinking the worst of them when an issue comes up.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at 24 Hour Fitness full-time for more than 3 years

Pros – free gym membership, discounted supplements and personal training

Cons – unrealistic goals, no help from corporate, run down clubs and noticeable pay difference to women and minorities

Advice to Senior Management – look into improving the current rundown clubs before opening new clubs

No, I would not recommend this company to a friend