24 Hour Fitness

www.24hourfitness.com

24 Hour Fitness Reviews

Updated 31 January, 2015
Updated 31 January, 2015
563 Reviews
3.1
563 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Elizabeth Blair
Elizabeth Blair
88 Ratings

Review Highlights

Pros
  • Hourly pay is in line with other positions, free gym membership (in 164 reviews)

  • There is a free gym membership with the job and discounts for family and friends (in 82 reviews)


Cons
  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 29 reviews)

  • Some of the upper management didn't seem qualified to run a large corporation (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative in Portland, OR (US)
    Current Employee - Service Representative in Portland, OR (US)

    I have been working at 24 Hour Fitness

    Pros

    flexible schedules. good to employees. good management--although thats a club to club basis.

    Cons

    can be an overly competitive atmosphere amongst employees.

    Advice to ManagementAdvice

    Management should look into better compensation for personal trainers during FO's.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    24 Hour Fitness Pros and Cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Manager in Tempe, AZ (US)
    Current Employee - Membership Manager in Tempe, AZ (US)

    I have been working at 24 Hour Fitness

    Pros

    pay, growth, free membership, fun job.

    Cons

    pressure, stress, management doesn't practice what they preach.

    Advice to ManagementAdvice

    Try and develop people under you instead of replace so quickly.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    I worked at 24 hour fitness as a membership counselor for 3 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MEMBERSHIP COUNSELOR in Oakland, CA (US)
    Former Employee - MEMBERSHIP COUNSELOR in Oakland, CA (US)

    I worked at 24 Hour Fitness

    Pros

    free gym membership, fitness environment, sprint discount, great job to learn about fitness

    Cons

    paid by the hour, no bonuses, no commission, gyms in urban neighborhoods lacked new equipment

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Club Manager in Los Angeles, CA (US)
    Former Employee - Club Manager in Los Angeles, CA (US)

    I worked at 24 Hour Fitness full-time (more than 5 years)

    Pros

    - High compensation for club managers especially with bonus (up to 60% of salary)
    - Significant autonomy for club managers to run their business as they see fit
    - High expectations for results
    - Tons of opportunity for upward mobility, not based on tenure or resume
    - Very fair assessments of talent (if you produce results, you rank highly)
    - Fun enviornment for those who are passionate about fitness and hitting sales goals

    Cons

    - Very few club managers bonus
    - Large amount of time spent directly selling (at times can feel like less of a leadership role)
    - Very little growth opportunities after the club manager role
    - Management is supportive of vacations, but I only had 15 days of paid vacation a year after 7 years of employment

    Advice to ManagementAdvice

    Do not turn the general managers into salespeople. Allow them to focus on leading and developing a team, while still maintaining a sales culture.

    Recommends
    Positive Outlook
  6.  

    Too many management changes!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kids Club Attendant in Carlsbad, CA (US)
    Former Employee - Kids Club Attendant in Carlsbad, CA (US)

    I worked at 24 Hour Fitness part-time (more than a year)

    Pros

    Fun job, cute kids, great co-workers, flexible schedules, and a relaxed environment.

    Cons

    Low pay, lots of management, rules, and schedule changes.

    Advice to ManagementAdvice

    Try to not move around mangers as much, it puts off employees when the rules and regulations always change.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Great people, compensation problems.

    Current Employee - Personal Trainer
    Current Employee - Personal Trainer

    I have been working at 24 Hour Fitness full-time (less than a year)

    Pros

    Most people who work for 24 Hour genuinely care about helping people and want to change lives. The work environment is very positive, and everyone seems to get along pretty well. Working in an environment focusing on physical activity is fantastic. Managers are extremely helpful and want employees to succeed.

    Cons

    Compensation is not ideal. Personal training sessions cost between $60-76 a session, but the trainer only sees ~10% of that on top of minimum wage, plus a portion of packages sold. This makes it not only incredibly hard to sell training because people are extremely hesitant to put down hundreds of dollars on a trainer, but also hard for the trainers to make a decent living without working ridiculous hours. You are constantly pitching and selling, and it is a difficult battle to stay motivated.

    Advice to ManagementAdvice

    Lower price of training or raise percentage trainers receive.

    Positive Outlook
    No opinion of CEO
  8.  

    pros and cons of being a employee at 24HF, FYI I was a membership counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MEMBERSHIP COUNSELOR in San Diego, CA (US)
    Current Employee - MEMBERSHIP COUNSELOR in San Diego, CA (US)

    I have been working at 24 Hour Fitness full-time (less than a year)

    Pros

    -You get access to any 24 club nationwide.
    -lots of oppurtunity for growth within the company and fast, within a couple months if you follow the advice of management, especially cause the company is rapidly growing.
    -I received lots of great sales training, this could've been cause of the management I had but I learned a lot of great sales techniques that I'm gratefull to have received, and will forever use in any business.
    -Easy to transfer within the company.
    -schedule is somewhat flexible, at least it was for me, although I didn't personally need it to be.

    Cons

    - NO COMMISSION for counselors, only bonuses for managers, your basically have the same pressure they have to hit numbers without getting the compensation. You have to do all the grunt work so that they make the money: like make an insane amount of cold calls, generate leads from current members by bugging them into giving you the numbers of their friends and family in order to cold call them, walk around the streets trying to get numbers by offering them a 3 day trial.
    -family and friends discounts are almost non-existent, now.
    -low wages even if you have experience, despite the amount of work you do to generate business, have worked for another gym under the same tittle, and they paid me about a thousand more a month without having to do so much of the grunt work, I didn't have to wear dress clothes.
    -if your willing to work for about ten dollars an hour, and are willing to deal with the stress of sales, this job can be great cause you can eventually make manager, but then again you can do the same just working the front desk without the added stress.

    Advice to ManagementAdvice

    COMPENSATE YOUR MEMBERSHIP COUNSELORS

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Easy, low stress with even lower pay job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative in South Florida, FL (US)
    Current Employee - Service Representative in South Florida, FL (US)

    I have been working at 24 Hour Fitness

    Pros

    Access to all of their gyms. Opportunity to move within the company or relocate.

    Cons

    Minimum wage. Not just for my position but trainers get paid didly, assistant managers too.

    Advice to ManagementAdvice

    Not management in general but corporate. People dont last because of low pay. Assistant managers make $9/hr Seriously?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not a trainer, you're an annoying salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer II in Miami, FL (US)
    Former Employee - Personal Trainer II in Miami, FL (US)

    I worked at 24 Hour Fitness

    Pros

    Large gyms with a large customer base

    Cons

    In your face sales, cold calls, chasing numbers nothing to do with clients

    Advice to ManagementAdvice

    Think about more than the sales figures and the actual health and fitness of the everyday gym user

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at 24 Hour Fitness? Share Your Experiences

24 Hour Fitness

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.