24 Hour Fitness

  www.24hourfitness.com
  www.24hourfitness.com

24 Hour Fitness Reviews

Updated 23 October, 2014
Updated 23 October, 2014
497 Reviews
3.1
497 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Elizabeth Blair
Elizabeth Blair
65 Ratings

Review Highlights

Pros
  • Hourly pay is in line with other positions, free gym membership (in 152 reviews)

  • There is a free gym membership with the job and discounts for family and friends (in 77 reviews)


Cons
  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 27 reviews)

  • Some of the upper management didn't seem qualified to run a large corporation (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Company For Part-time College Kids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Santa Cruz, CA (US)
    Current Employee - Customer Service Representative in Santa Cruz, CA (US)

    I have been working at 24 Hour Fitness part-time (more than an year)

    Pros

    Flexible hours, great coworkers, free gym membership/discounts

    Cons

    Emphasis put on selling product, but will only give commission to the trainers (wasn't always policy), but not much else wrong otherwise.

    Advice to ManagementAdvice

    Consider giving employee of the month or other incentives to boost morale and enhance productivity

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Membership Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MEMBERSHIP COUNSELOR
    Current Employee - MEMBERSHIP COUNSELOR

    I have been working at 24 Hour Fitness part-time (less than an year)

    Pros

    Being able to work in such a positive environment. The customers make you happy.

    Cons

    Sales. It's a good company through my experience. Not much Cons besides doing sales.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    24 Hour Fitness Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness (more than 3 years)

    Pros

    Culture, Promotions, Leadership, Benefits, Compensation

    Cons

    Senior Leadership, Senior Leadership, Senior Leadership,

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Group Exercise Instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group X Instructor in Pleasanton, CA (US)
    Current Employee - Group X Instructor in Pleasanton, CA (US)

    I have been working at 24 Hour Fitness part-time (more than an year)

    Pros

    Absolutely love the members and organization. Teaching is my passion, I love learning from other instructors and becoming more inspiring to the membership.

    Cons

    I have no negative comments about working for them.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Very rewarding getting to know so many great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Representative Lead in Bellevue, WA (US)
    Former Employee - Service Representative Lead in Bellevue, WA (US)

    I worked at 24 Hour Fitness part-time (more than 3 years)

    Pros

    Most members were very nice and took the time to try and get to know you. Free membership to all 24's and discounted personal training. They really like to promote from with in.

    Cons

    Since they like to promote from with in there is a lot of turn over in management. Some managers are great and others barely hit par. Club managers have a tendency to get away with things they shouldn't be doing because they are on salary and the company can't keep track of their hours.

    Advice to ManagementAdvice

    Take care of your employees and they will last a long time. Do your job and be an example of a great leader. If your employees see you working hard they will work hard.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A place to fine tune personal skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Honolulu, HI (US)
    Current Employee - Anonymous Employee in Honolulu, HI (US)

    I have been working at 24 Hour Fitness full-time (more than 3 years)

    Pros

    I love the atmosphere in a gym setting, a lot of positive people to work with and to help.

    Cons

    It can be tough work if you're on the negative side. The name of the game is consistency; if you have it, great. if not, good luck.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Club manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at 24 Hour Fitness

    Pros

    Great company, good pay and benefits. Very rewarding helping people get startedwith their fitness journey.

    Cons

    Not enough work life balance.

    No opinion of CEO
  9. 1 person found this helpful  

    Great management skills are taught here; they treat employees terribly though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health Club Manager in Los Angeles, CA (US)
    Former Employee - Health Club Manager in Los Angeles, CA (US)

    I worked at 24 Hour Fitness full-time (more than 3 years)

    Pros

    Hard working people work here, a genuine effort to help clients/members improve their health and lifestyle; genuine effort to improve management qualities and skill sets along with all jobs from front desk to sales to training that can apply to any industry

    Cons

    a lot of unnecessary drama (not a huge surprise considering the environment), employer doesn't support employees especially in a client/member issue, terrible treatment of managers, employees; pay is awful

    Advice to ManagementAdvice

    Treat your employees better and you won't get sued so much

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great Atmosphere/Bad pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Manager
    Former Employee - Membership Manager

    I worked at 24 Hour Fitness full-time (more than an year)

    Pros

    Free membership. You make all kinds of friends with members and employees.

    Cons

    The pay is just BAD. I was a membership manager and I didn't get paid enough. Every time I clocked in, I had my boss threatening my job. They expected my sales team to over deliver on monthly goals with a gym that is 40 monthly and like 30 years old. Old equipment and old building.

    Advice to ManagementAdvice

    Sales needs more pay. I know my team would be more motivated with a commission based pay or at least a hire hourly pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Sad to give such a sad review of a company that I used to love

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at 24 Hour Fitness full-time (more than 5 years)

    Pros

    Working in Fitness is a wonderful thing, you will meet many amazing people! Additionally at 24 Hour Fitness you will gain a great deal of industry knowledge and access to fitness related data!

    Cons

    The company culture became horrific the past few years I was there. A number of middle managers were put in place whom definitely were not living by the company values and gradually destroyed a great work environment as they put statistic in front of their employees, members, and even above average performance results. They did not manage behavior they simply managed stats that sadly they could not clearly explain or better yet even understand as it related to the business that they were managing- aka they had no clue what they were talking about and only cared about making bonus and or protecting their jobs. If you truly want to understand the work environment simply look at their employee turn over. In short they would talk about company values then do the opposite from my humble perspective and experiences.

    Advice to ManagementAdvice

    Follow your company values and make better decisions as it relates to middle management, it was not a "great place to work" and they were not "doing the right thing"

    Doesn't Recommend
    No opinion of CEO

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