Wells Fargo – Why Work For Us?

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Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and more than 12,000 ATMs and the Internet (wellsfargo.com) across North America and internationally. 

We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helping them succeed financially. One in three households in America does business with Wells Fargo. Wells Fargo has $1.4 trillion in assets and more than 275,000 team members in more than 35 countries across our 80+ businesses. 

We ranked fourth in assets and first in market value of our stock among our U.S. peers. Among all financial services companies, we ranked first in market value in the U.S. and second in the world, as of June 30, 2013. In 2013, Euromoney named Wells Fargo Bank of the Year and Best Bank in the U.S. We were the first U.S. bank to be recognized as Bank of the Year. In 2012, The Chronicle of Philanthropy ranked us #1 as the Most Generous Cash Donor in the U.S. In 2013, The Wall Street Journal named us the largest bank in the world by market capitalization at $237 billion. 

Our vision: “We want to satisfy all our customers’ financial needs and help them succeed financially. 

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We offer a broad array of medical, dental, and vision plans. In addition, as a Wells Fargo team member, you will receive a rich selection of benefits you can personalize to help you achieve the perfect work/life balance.

Our team members also participate in a stock purchase plan and receive discounts on financial products, home mortgages, and more.

Highlights of our benefits package

Benefit Description

Paid Time Off

The flexibility of Paid Time Off (PTO) lets you set your own priorities. Use PTO for vacation, a parent-teacher conference, a doctor’s appointment, or any number of other events in your busy life.

401(k) Plan

You can make before-tax or Roth contributions (or a combination of both) to the 401(k) Plan up to the lesser of 50% of your eligible pay or the IRS limit. To help you save for retirement, Wells Fargo will match your contributions dollar for dollar up to 6% of your eligible pay on a quarterly basis , after 1 year of service. Additionally, Wells Fargo may — at its discretion — make a profit sharing contribution to your 401(k) Plan account up to 4% of your annual eligible pay based on company performance.

Discounts & Savings

We want you to achieve financial success. So we offer special discounts on Wells Fargo financial products and services that are typically offered to our best customers.

Wellness Benefits

LifeCare.com provides counseling, education, and referral services on a wide range of issues and topics.

Commuter Benefits

You can choose to pay for mass transit or parking on a pre-tax basis.

Tuition Reimbursement

We encourage you to continue your professional development. Wells Fargo will reimburse you for eligible tuition expenses up to $5,000 annually.

Adoption Reimbursement

Wells Fargo provides up to $5,000 for eligible adoption-related expenses through our Adoption Reimbursement Program.

Scholarships for Dependent Children

Wells Fargo offers several scholarships to children of employees. Your children can apply and receive awards ranging from $1,000 to $3,000.undefined

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Our vision is: 

“We want to satisfy all our customers’ financial needs and help them succeed financially.” 

It is just as relevant today as when it was written more than 20 years ago. In fact, we didn’t know then that at only 88 characters, it would be succinct enough to tweet today!

Our vision of financially satisfied, successful customers is based on a simple premise. We believe customers across all business segments can be better served, and save time and money, if they bring all their financial services to one trusted provider that knows them well, provides trusted guidance and advice, and can serve their full range of financial needs through a wide choice of products and services.

Our journey toward this customer-centric vision has required hard work, persistence and determination. We’ve made steady progress toward this goal. But we still have much to learn, teach and share and, as always, more of our customers’ financial needs to satisfy. For example, our own customers still give about half their financial business to our competitors! Our job—central to our vision—is to make it easy for customers to bring more of their business to us so we can satisfy all their financial needs.

Our vision has nothing to do with transactions, pushing products or getting bigger for the sake of bigness.  It’s about building lifelong relationships one customer at a time.

Each of our customers defines “financial success” differently and very personally. This could include the desire for financial security and self-sufficiency or the desire to be financially literate. It could include the desire to be disciplined and focused on spending and saving so customers can afford their own home, start or grow a business, save for education or prepare for retirement. Knowing what financial success means to each of our customers is the starting point for serving each of them well.

The reason we wake up in the morning is to help our customers succeed financially and to satisfy all their financial needs. The result is we make money because of our focus on serving customers, not the other way around. This time-tested vision will forever be what matters to  Wells Fargo.  We’ll never put the stagecoach ahead of the horses.  
 

People As Competitive Advantage

 
John StumpfOur most important value is this: we believe in people as a competitive advantage. We strive to find the best people from a diversity of backgrounds and cultures, give them the knowledge and training they need, allow them to be responsible and accountable for their businesses, and recognize them for outstanding performance. Products and technology do not fulfill the promise behind a brand — people do, people who are more talented, more motivated, more energized than their competitors. We believe our people will out execute our competitors every time because they care more than our competitors do. While we do this, we expect to have fun, too.

This is the core of our culture. Culture means knowing what to do in the morning without having someone tell you what to do. We want to comply with not just the letter of the law but the spirit of the law. People as a competitive advantage should be that instinctive. It’s the starting point of every decision we make. When our people are in the right jobs, spending time on the right things, managed well, feeling good about their contributions, fully using their skills and learning new ones, and having fun — they’ll do it right by our customers. When they’re properly incented, rewarded, encouraged, and recognized — they’re even more satisfied with their jobs, provide better service, generate more sales, and produce even better business results. This generates more revenue — which results in greater profit — which fuels a higher stock price. 
 
John Stumpf
Chairman and CEO
Wells Fargo & Company
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What’s behind our approach? Enabling ordinary people to do extraordinary things. It’s the difference between a good place to work and a great one. 
 
Continual development

At Wells Fargo, we want every team member to be in a constant state of growth and development. Our leadership team encourages and supports team members to reach their full potential. Professional development opportunities at Wells Fargo include:
  • Education — tuition reimbursement for career-related courses
  • Goal-setting and performance education
  • Online career development tools and resources
Diverse career paths
We encourage our team members to try new jobs, support their efforts to take on new responsibilities, and celebrate their career success.

We recognize the need to take on new responsibilities over time. The size and diversity of opportunities within  Wells Fargo mean you’ll always have new challenges and opportunities.

Clearly defined career paths make it easy to see the next step in your careers. If you want to change careers entirely, you can do it — without leaving  Wells Fargo.

Recognition

Recognition is a vital part of making team members feel appreciated — and we do it at every opportunity. It can range from a simple thank-you note to a formal award ceremony at the local or national level.

Recognizing both sales performance and great internal and external customer service is essential to building and retaining the best team in the industry.

Wells Fargo Reviews

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Wells Fargo President, CEO, and Director John G. Stumpf
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    Past employee

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    Former Employee - Billing Specialist  in  Mississauga, ON
    Former Employee - Billing Specialist in Mississauga, ON

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    It was a learning experience in the financial realm.

    Cons

    Banking with WF was a different story, somehow disappointing!

    Advice to ManagementAdvice

    A bank client must be given the benefit of the doubt before determining to close his/her account.

    Recommends
    Neutral Outlook
    No opinion of CEO

Wells Fargo Interviews

Updated 27 Sep, 2014
Updated 27 Sep, 2014

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  1. 2 people found this helpful  

    Loan Document Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeks - interviewed at Wells Fargo.

    Interview Details

    interviewed with 2 managers. Typical interview questions. Formal, yet pretty easy

    Interview Questions
    • Asked to speak in French, name a time when you had to take a risk and it worked out and when it didn't work out   Answer Question
    Accepted Offer

Wells Fargo Awards and Accolades

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Top 50 Companies for Diversity, DiversityInc, 2013
Top 10 Companies for LGBT Employees, DiversityInc, 2013
Top 10 Companies for Executive Women, DiversityInc, 2013
Best of the Best List: Top Financial Employer, Black EOE Journal, 2013
Top 50 Employers, Careers and the disABLED Magazine, 2013
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Additional Info

Website www.wellsfargo.com
Headquarters San Francisco, CA
Size 5000+ Employees
Founded 1852
Type Company - Public (WFC)
Industry Finance
Revenue $10+ billion (CAD) per year

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.5 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, and the Internet (wellsfargo.com), and has offices in more than 35 countries to support the bank’s customers who conduct business in the global economy. With more than 270,000 team members, Wells Fargo serves one in three households in the... More

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