NHS Human Services


NHS Human Services Reviews

55 Reviews
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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M. Joseph Rocks
8 Ratings


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Philadelphia, PA (US)
    Current Employee - Caregiver in Philadelphia, PA (US)

    I have been working at NHS Human Services part-time (more than an year)


    Working with special needs population is quite enjoyable and rewarding.


    Where to begin, this (dis)organization is a HORRIBLE place to work, extremely high turnover rate on all levels of employment. Too many "middle-men" information gets lost warped and misconstrued. Managers that lack management ability, steal money from the company, steal food and resources from the clients in the group homes. There were days clients had little to no food to eat , shoes with holes in them, winter coats with rips and tears in them in the month of February! House managers withhold vital information from group home staff like training dates and do you know who gets in trouble the STAFF not the manager. You will be called in to administration offices for investigations for things you know nothing of and YES you will be held accountable in some way or another and you will be given a "verbal warning" which is a FORMAL document that you must sign, they keep it in your records so that if they decide to terminate you they will have a reason to not grant you unemployment. Dates on "formal" documents will be altered/falsified to make it seem as if proper and timely protocol has been made when your were actually presented with the document two days ago. The "higher-ups" are ignorant of everything that goes on in the group home settings nor do they care, they only cover things up to make it appear as if they have done what they should to cover their own behinds. There are policies that are blatantly disregarded by mangers and administration when it suits them. There is no appreciation for all the hard work and utter crap that direct care staff must go through on a daily basis. Group home staff are overworked because of the high turnover having to work 3+ shifts in a row and if they fall asleep because they haven't slept in over 48 hours they are then immediately terminated. AVS was an amazing company to work for until NHS took over and corrupted it all, now it is disgraceful, filled with malicious, vindictive, lying, back stabbing people who care only of themselves, not even the clients. I pray this place is shut down for good and taken to court for all the wrong that it has caused the clients and its employees both past and present.

    Advice to ManagementAdvice


    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

NHS Human Services Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    High-Level Position Interview

    Anonymous Employee in Lafayette Hill, PA (US)
    Anonymous Employee in Lafayette Hill, PA (US)
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at NHS Human Services.

    Interview Details

    The interview process, initially, was very good. Great HR people and internal recruiter who was very approachable and like able. The second interview was kind of cold and did not help me understand what they were looking for, made it difficult to prove I was a good fit.

    Interview Questions
    • None really. After the initial interview, the follow up discussion was very awkward and the interviewers did not seem to really understand what they needed or were interviewing for.   Answer Question
    No Offer
    Positive Experience
    Easy Interview

NHS Human Services Awards and Accolades

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Top 100 Public, Private and Nonprofit Employers in Philadelphia, Philly.com, 2009
Top 100 Public, Private and Nonprofit Employers in Philadelphia, Philly.com, 2008

Additional Info

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Website www.nhsonline.org
Headquarters Lafayette Hill, PA
Size 5000+ Employees
Founded 1968
Type Nonprofit Organization
Industry Health Care
Revenue $500 million to $1 billion (CAD) per year

Northwestern Human Services (operating as NHS Human Services) exists to lend a helping hand to humans throughout the Northeast. The organization primarily offers a variety of behavioral health care services that include mental health and drug and alcohol rehabilitation, mental retardation services, juvenile justice, autism, special education, foster care, and elder care. The not-for-profit organization provides programs for about 50,000 adults and children at hundreds of facilities in more than half a dozen eastern US states. NHS' programs are offered through its specialty... More

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