- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Hallmark full-time (More than 3 years)RecommendsNeutral OutlookNo opinion of CEORecommendsNeutral OutlookNo opinion of CEO
Great store environment and great coworkers. Worked here when I was a student and my manager was always understanding about me needing time off for exams and events. Customers are also pretty laidback and we had some really nice regulars.
Company was changing things a lot when I worked there, so there was a sense of instability. When I worked, they had recently implemented an automatic restocking system, that was supposed to order things for the store automatically depending on the stock levels listed in the computer. However, I worked in a high volume store where there was a lot of theft, so the numbers didn't match up. Also, I suspect some general kinks since our store was always running out of things and people would ask us if we were closing since they noticed bare shelves/walls sometimes. Also, no opportunity to move up in the company.
Advice to Management
Think about the customer and what would make them happy. Some of the changes that were implemented weren't really to their advantage, and for a company that prides itself on customer service and the customer experience, some of these changes don't make sense.
Getting an Interview
Getting an Interview
- Accepted OfferNeutral ExperienceEasy InterviewAccepted OfferNeutral ExperienceEasy Interview
I applied in-person. The process took a day – interviewed at Hallmark (Sarnia, ON).
Nothing unusual. Filling out forms to see if you are customer service oriented. Read company expectations. Review process from your resume. It was straight forward and easily managed. Everything gets sent to head office. Head office tells store level if you passed the questions. The store manager hires you or not. Simple.
Kansas City-based Hallmark is known throughout the world for its greeting cards, social expression products, and television’s most honored and enduring dramatic series, the “Hallmark Hall of Fame.”
Hallmark greeting cards and other products can be found in more than 41,500 places in the U.S. alone, with the network of Hallmark Gold Crown® stores providing the very best selection. The Hallmark brand also reaches consumers online at Hallmark.com and on television through Hallmark Hall of Fame original movies and the top-rated Hallmark Channel. In addition, Hallmark...