Exl Service

  www.exlservice.com
  www.exlservice.com

Exl Service Reviews

282 Reviews
3.0
282 Reviews
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Exl Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
178 Ratings
  1.  

    I worked at EXL in Pune for more than 7 years, and pay was the only bad thing inspite of 3 promotions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Assistant Manager in Pune (India)
    Former Employee - Lead Assistant Manager in Pune (India)

    I worked at Exl Service full-time (more than 5 years)

    Pros

    You wouldn't stay at an organisation for over 7 years of it weren't good. The management is approachable, transactions are transparent and you know what is expected out of you. People are very important to EXL and they will go that extra mile to help you and make you comfortable. Extremely flexible.

    Cons

    Horrible pay. I was being paid about 50% less than people in other organisations. If you grow internally that's the drawback. Also the organisation is so people friendly sometimes you feel that you many be the only hardworking one while others are literally making a mockery of the organisation and taking home a salary just like that.

    Advice to ManagementAdvice

    You must relook at the salary structure. I know several brilliant people who've left only because money matters. Also while it's great to be an employee centric company, you've got to set an example sometimes. A balance would be perfect.

    Recommends
    Negative Outlook
    Approves of CEO

Exl Service Interviews

Updated 16 Nov, 2014
Updated 16 Nov, 2014

Interview Experience

Interview Experience

66%
22%
10%

Getting an Interview

Getting an Interview

35%
14%
14%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Decision Analytics Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    friend referred and made an introductory call; one week later, a phone interview. Though I didn't feel good about the first interview, I still passed and got a second phone interview.

    Interview Questions
    • statistics of dice throw: A wins if he throws two same numbers in a row; B wins if (don't remember). Who has a better chance to win.   Answer Question
    No Offer

Exl Service Awards and Accolades

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Additional Info

Unlock Profile
Website www.exlservice.com
Headquarters New York, NY
Size 5000+ Employees
Founded 2002
Type Company - Public (EXLS)
Industry Business Services
Revenue $500 million to $1 billion (CAD) per year
Competitors Accenture, Genpact

Have an extra-large task you'd rather not take on? Outsource it to ExlService Holdings. The company, known as EXL, offers business process outsourcing (BPO), research and analytics, and consulting services. EXL's BPO offerings, which generate most of its sales, include claims processing, collections, customer support, and finance and accounting. Customers come mainly from the banking, financial services, and insurance industries, but also from sectors such as utilities and telecommunications. Two customers, The Travelers Indemnity Company and natural gas supplier Centrica... More

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