Convergys

  www.convergys.com
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Headquarters Cincinnati, OH
Size 5000+ Employees
Founded Unknown
Type Company - Public (CVG)
Industry Business Services
Revenue $2 to $5 billion (CAD) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

Working at Convergys

Posted by employees

Employees say it's “OK”   1,308 ratings

2.9

64% Approve of the CEO   273 ratings

Convergys President & CEO Andrea Ayers

Andrea Ayers

President & CEO

csr

  Current Employee

Pros: very good company value and management Full Review

More Convergys Ratings & Reviews ( 1,308)

Salaries in CAD  Canada Avg. Salary
$20k
$30k

Team Leader

5 Convergys Salaries

$36,200
$35k
$38k

Customer Service Representative - Hourly

4 Convergys Salaries

$10.75/hr
$10
$12

Technical Support Representative - Hourly

3 Convergys Salaries

$10.50/hr
$10
$11

= Salary Range

= Anonymous Salary Range

= Avg.

More Convergys Salaries (37)

Accepted Offer – Interviewed in St. John's, NL Jul 2009 – Reviewed Nov 10, 2013

Interview Details I contacted via their website and email, I was called via phone for interview, did a in person interview in which they wanted to make sure I didn't have religious reasons not to work on Sundays. I felt very uncomfortable in the interview, but I really needed the job so I accepted it. I wisth…Full Interview

Interview Question:
Are you the type of person dedicated enough to work on Sundays despite religious obligations? View Answer

More Convergys Interview Questions & Reviews (331)

Convergys Awards and Accolades

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Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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