- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Convergys full-time (more than a year)RecommendsNo opinion of CEORecommendsNo opinion of CEO
Respect Culture, Team work, good parking location,
Very low pay. Have cap or top wages limit up to $15, so a lot of agents quit the company
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceEasy InterviewAccepted OfferPositive ExperienceEasy Interview
I applied online. The process took 6 days – interviewed at Convergys (London, ON) in March 2015.
Job Fair, On-line testing, telephone interview and face to face interview, all staff are encountered were friendly, welcoming and informative. I filled out a two page application. I did a computer literacy test and a typing test. They asked for my resume and two employer references. They explained the salary, bonuses, the duties, their expectations, benefits, training very well so I that I didn't have too many questions. Also, asked if I was planning to return to school and when. How did I handle difficult customers in the past.
- Do you have any sales experience? Were you ever convicted of a criminal offence for which you have not been pardoned. Asked about transportation. They explained the salary, bonuses, the duties, their expectations, benefits, training very well so I that I didn't have any questions. Also, asked if I was planning to return to school and when. 1 Answer
Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR...