Benefitfocus

  www.benefitfocus.com
  www.benefitfocus.com

Benefitfocus – Why Work For Us?

​​All Your Benefits. One Place.®

Benefitfocus is a leading provider of benefits technology. More than 23 million members manage all types of benefits in the Benefitfocus cloud. By delivering technology that integrates all benefits in one place, Benefitfocus provides a better way to engage consumers, educate employees and simplify benefit enrollment and management.

 

Shop, Enroll, Manage and Exchange

BENEFITFOCUS® Platform provides employers, insurance carriers, consumers and government entities with cloud-based technology to shop, enroll, manage and exchange benefits information. Benefitfocus clients include small, medium and large employers from all industries, as well as the nation’s top insurance companies.

The Benefitfocus Platform provides:

  • Enrollment for more than 100 types of benefits
  • Plan shopping, consumer engagement and education
  • HR management and reporting tools
  • Defined contribution support
  • Private and public exchanges
  • Sales automation and underwriting
  • Online bill presentment and payment
  • Data exchange and payroll integration
  • Apps for voluntary benefits, finance, wellness and more

 

Benefitfocus Technology

Benefitfocus is dedicated to design and engineering, and our technology is built with the consumer in mind. The Benefitfocus Platform is cloud-based, and with multiple releases a year, we respond quickly to industry changes, new legislation and the evolving business needs of our clients.

Get Excited About Going to Work

By now you've had a chance to take a look at our website, read about some of our products and learn a bit about our culture. Are you ready for a career where:

  • Your individuality and passion for technology is appreciated
  • You’ll work with the best and brightest in the industry
  • You’ll experience the ultimate work/life balance
  • You’ll have a team that supports you

 

Where Do We Begin?

Do you dream of working for a world-class technology company? Are you looking to be part of a dynamic team creating products that impact the lives of millions? By now you've had a chance to take a look at our website, read about some of our products and learn a bit about our culture. Are you ready for a career where:

  • Your individuality and passion for technology is appreciated
  • You’ll work with the best and brightest in the industry
  • You’ll experience the work/life balance you’re looking for
  • You’ll have a manager who will support you

If you’re ready to explore the exciting opportunities of a Benefitfocus career, this is the perfect place to begin. We’ve gathered some information to help you prepare your resume, excel during a Benefitfocus interview and learn the keys to success that help our associates thrive. Let’s get started!

What is Benefitfocus Culture?

Life at Benefitfocus is a little bit different. We take pride in a culture based on respect, hard work, individuality, collaboration and fun. Our associates bring together different backgrounds, skills, experiences and personalities to create a community of enthusiasm and respect. Managers cultivate open door and service leadership philosophies. We’re excited about our work – and it shows.


Together

As our company nears the 1,000 associates mark, we strive to keep the feel of a small company, where everyone counts and no acts of service go unnoticed. We make a point to throw office birthday parties complete with balloons and cupcakes and host annual Benefitfocus picnics for our teams and families. By creating a community environment, our associates become great friends and our business grows stronger. That’s what keeps us coming back everyday.


Commitment

Our hard work and dedication to serving our customers and creating the absolute best technology platform for benefits shopping and management is why we come to work. Every department is a part of our product, and each is committed to the other. However, at the center of it all is the engineering department. Without our engineers, we wouldn’t be able to call ourselves the country’s leading benefits management software company.

And they don’t go unrewarded. Upon the launch of new software, we organize one of our favorite things: release parties! Each release calls for a creative theme party for all associates, with titles in the past including Winter Wonderland, Margaritaville and even a Willy Wonka theme. On each occasion, we thank our engineers and technology team for a job well done and cheer them on towards the next success.


Celebrate!

Since the beginning, we’ve believed that a great culture and the right environment brings out the best in individuals. We also believe in the old saying that when you work hard, you get to play hard. From our 10! Extravaganza when we commended our tenth anniversary, to field days that foster friendly competition, our culture means never having a dull moment and celebrating everything we can.

We also involve our families in our celebrations. We have seasonal activities and holiday parties. Halloween is one of our biggest with decorations galore for the kids and cookouts where bringing the entire family is encouraged. We know the importance of down time and by including those closest to us, we accomplish a work/life balance that most professionals rarely get to experience.


Service

Our business is based on the Software as a Service (SaaS) model. That means that our help is anticipated and customer service is of the utmost importance. Our clients are so special to us that we also find time to educate and help them understand what they need to know to successfully manage their employees’ benefits.

An important part of our service is collaborating with our clients. At our One Place event, we announce our newest, cutting-edge technology and partnerships. We also host technology workshops, advisory groups and numerous client panels throughout the year. There is always a time to learn something new at Benefitfocus and we strive to keep our customers in the know.


Life

Upon arrival at Benefitfocus, you immediately sense our culture. Everyone is treated as an important member of the team. Without walls separating our workspaces, expressing our thoughts and sharing ideas freely is second nature.

Associates are encouraged to take part in many added incentives that increase their work morale. Chili cook offs, season tickets to area sporting events, walking the “xtra mile” once a month for a free catered lunch, and decorating our desks to showcase our favorite things are just several ways we increase the feel-good vibe at Benefitfocus. We are all about making our workweek the best it can be. Who wouldn’t want an office where casual attire is welcomed, area food trucks visit weekly and a CEO who pops champagne in the middle of the day to celebrate a new customer? We love it and know you will, too.


Below is a list of some of the benefits and perks we offer.

  • Medical, dental and vision coverage
  • Wellness programs
  • Short and long term disability coverage and life insurance
  • 401(k)
  • Adoption assistance
  • Paid vacation and sick time
  • Career development opportunities

Perks!

  • Xboxes
  • Free freshly brewed Starbucks coffee and a selection of teas in our kitchenettes
  • 25 cent beverages – soda, juice, sports drinks and bottled teas
  • Fresh fruit in every break room
  • Online lunch catering service
  • Casual attire (jeans)
  • Bicycles, skateboards and walking trails at our Daniel Island campus
  • Wellness programs – including boot camps, sports teams and more
  • Software release parties – a Benefitfocus tradition
  • Anniversary and holiday celebrations that range from black tie to field day
  • Corporate gym memberships
  • Season tickets to area sporting events


Giving Back

Benefitfocus is proud to support our local communities. We work closely with numerous charities to help provide food, clothing and shelter for those in need including the United Way, American Red Cross and many more.

In addition, we encourage associates to give back to organizations that are near and dear to their hearts. Our associates have unique nonprofits which are important to them, and we support their efforts by volunteering and sponsoring fundraising projects throughout the year.


As a result, Benefitfocus has proudly supported numerous charity events, including:


  • Trident United Way
  • Special Olympics
  • Red Cross Blood Drives
  • Susan G. Komen Race for the Cure
  • Jerry Zucker Ride for Hope
  • Project HOPE Foundation
  • i5k Run
  • BarCampCHS
  • The Water Missions International Walk for Water
  • Hurt-Locker Golf Tournament
  • Red Cross Tour of Duty
  • Greer Community Ministries
  • TUW Day of Caring
  • Dee Norton Lowcountry Children's Center
  • Charleston Food and Wine Festival
  • Park Day on Daniel Island
  • St. Francis Festival of Trees
  • Wando High MSE
  • Junior Achievement



The Benefitfocus Wheel

Several years ago we developed the Benefitfocus Wheel. It's made up of four quadrants that are integral to our corporate culture:

Living • Learning • Community • Spirit

Together they provide well-rounded enrichment opportunities for our associates.

Living

Wellness programs help develop and maintain healthy behaviors that can be continued for a lifetime.

Learning
Benefitfocus culture places an emphasis on lifelong learning.

Community
We support the community through our numerous volunteering and fundraising initiatives.

Spirit
We reward and motivate associates by celebrating their accomplishments – from quarterly release parties to family events.

Benefitfocus Reviews

102 Reviews
2.9
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Benefitfocus President, Founder & CEO Shawn A. Jenkins
Shawn A. Jenkins
84 Ratings
  1.  

    Great Place to Work, No Coasting Allowed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenville, SC (US)
    Current Employee - Anonymous Employee in Greenville, SC (US)

    I have been working at Benefitfocus full-time (more than 5 years)

    Pros

    Fast-paced, challenging environment. Significant professional growth potential. Still has the small company/dot com feel to it. Executives are carriers of the cultural torch and it does flow throughout the crew which is nice. Being a SaaS company, technologists get a chance of being in the spotlight and are recognized for their contributions. Nice to be thought of as an asset rather than just an expense.

    Cons

    This is not the place for anyone who wants an easy paycheck. If you want to punch in at 8am and out at 5pm five days a week, every week, look elsewhere. It can be a bit of a pressure cooker so if you can't stand the heat... well, you know. During Open Enrollment season the hours can get long and the stress high, but in the end it is rewarding. If you're looking to never be bored and be constantly pushed to grow, this is the place for you.

    Advice to ManagementAdvice

    Everyone knows things change as companies grow from small to mid-sized to large enterprises. Keep on keeping the culture alive, even if it needs to evolve in order to accommodate scale.

    Recommends
    Positive Outlook

Benefitfocus Interviews

Updated 16 Dec, 2014
Updated 16 Dec, 2014

Interview Experience

Interview Experience

38%
22%
38%

Getting an Interview

Getting an Interview

48%
26%
11%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Benefitfocus.

    Interview Details

    4 interviews including the initial phone interview with recruiter, then 3 face to face interviews, they asked lots of questions about handling irate client concerns, also how did I feel about working overtime, did not seem overly concerned that I did not have software experience, only that I had account management experience. They stressed this was difficult place to work because of the recent growth that had taken place.

    Interview Questions
    • If client had a change to make to their software application and it was keeping their employees from enrolling in benefits, and it was imperative that it be handled immediately and it was 5:25 on a Friday afternoon before a holiday weekend, what would I do?   View Answer
    Negotiation Details
    accepted the initial offer as it was what I asked for
    Accepted Offer
    Positive Experience
    Average Interview

Benefitfocus Awards and Accolades

Something missing? Add an award
Best Places to Work in South Carolina (Large), South Carolina Chamber of Commerce, 2012
Best Places to Work in South Carolina (Large), South Carolina Chamber of Commerce, 2013
Trailblazer Award, Charleston Metro Chamber of Commerce, 2013
Glassdoor’s Employees’ Choice Award - Top 50 Medium Sized Companies, Glassdoor, 2014
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Additional Info

Website www.benefitfocus.com
Headquarters Charleston, SC
Size 500 to 999 Employees
Founded 2000
Type Company - Public (BNFT)
Industry Information Technology
Revenue $100 to $500 million (CAD) per year

Benefitfocus is a leading provider of benefits technology. More than 23 million members manage all types of benefits in the Benefitfocus cloud. By delivering technology that integrates all benefits in one place, Benefitfocus provides a better way to engage consumers, educate employees and simplify benefit enrollment and management.

Work at Benefitfocus? Share Your Experiences

Benefitfocus

 
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