Vonage Jobs & Careers

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30+ days ago

Senior Software Automation Test Engineer

Vonage Atlanta, GA

Vonage Business Solutions is seeking a dynamic and experienced Sr. Software Test Automation Engineer with strong experience in ensuring quality in… Glassdoor


7 days ago

Carrier Associate II – Voice Services

Vonage Holmdel, NJ

The Carrier Operations Associate II is responsible for maintaining vendor rate sheets, providing carrier invoice reconciliation, generating wholesale… Glassdoor


7 days ago

Technical Manager

Vonage Atlanta, GA

As a Technical Manager for the Vonage Phone Team, you will deliver web based applications and expand our product offerings within the telephony… Glassdoor


30+ days ago

Senior Marketing Manager, International

Vonage Holmdel, NJ

In this newly formed role, the Sr. Marketing manager plays critical role for the organization. Reporting directly to the Director, Hispanic Markets… Glassdoor


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Vonage Reviews

95 Reviews
3.1
95 Reviews
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Vonage CEO and Director Marc Lefar
Marc Lefar
53 Ratings
  1. 2 people found this helpful  

    No market growth and not self-aware enough to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Holmdel, NJ (US)
    Former Employee - Anonymous Employee in Holmdel, NJ (US)

    I worked at Vonage full-time for less than a year

    Pros

    - Nice campus and facilities
    - Most people try to be nice

    Cons

    - The technology and services are antiquated and basic
    - Corporate culture is highly political and based on "getting along" rather than results
    - There's a lot of residual AT&T and other "big company" employees who bring a "dinosaur" mentality to everything - especially those with NO telecom background
    - Changes are at glacial speed; all processes require political correctness and consensus of even irrelevant parties, stand-alone decisions are punished
    - Has an unrealistic view of itself as bigger, more savvy and "cutting edge" than they are
    - High tolerance for incompetence from those "tenured" - the Peter Principle at it's finest

    Advice to ManagementAdvice

    Remind yourselves that you are a telecom, and take a look at what success in the industry looks like; agile, aggressive, and with deep technical skills. Finely tuned back-office operations are important, but NOT what makes customers whip out their credit cards to sign up. You know you've plateaued, and you know you need to change but you can't have "Agents of Change" be or act like those that got you stuck in the first place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO