USAA Jobs & Careers

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2 days ago

Financial Advisor – new

USAA Tampa, FL

As a Financial Advisor, you will help to ensure the financial security of our membership by assessing member current financial situations, providing… USAA

6 days ago

Business Controls Advisor-Senior

USAA San Antonio, TX

Guides and facilitates cross-functional teams in the implementation of compliance solutions within the specific business. Independently performs… USAA

30+ days ago

Senior BI Advisor - Needs & Solutions

USAA San Antonio, TX

• Collaborates with business leaders, architectural leads and SMEs (e.g., IT, business architects, etc.) to understand and align to suggested road… USAA

21 hrs ago

Credit Risk Analyst-Senior – new

USAA San Antonio, TX

• Synthesizes analyses, identifies root causes, and develops and recommends key work products. • Recognizes appropriate credit risk strategies to… USAA

30+ days ago

Real Estate Business Control-FSB Director

USAA San Antonio, TX

Develop and manages the operational risk/compliance framework (business controls) to be applied to the FSB Real Estate product areas across all… USAA

9 days ago

Mobile Applications Developer

USAA San Antonio, TX

Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing… USAA

30+ days ago

Data and Business Solution Manager

USAA San Antonio, TX

• Collaborates or participates in setting the analytic direction for small and large development projects. • Subject matter expert for consulting… USAA

30+ days ago

Modeling Analyst-Lead - Economic Capital

USAA San Antonio, TX

impact of requests and builds models where evaluation of intangibles is required. Independently, under minimal supervision, with a high level of… USAA

30+ days ago

Customer Sales and Service Representative-Auto Insurance

USAA Colorado Springs, CO +4 locations

• Identifies member events to provide solutions on products and close on product sales that meet the member's needs and facilitate the member's… USAA

6 days ago

Total Loss Representative

USAA San Antonio, TX

• Explains procedures and answers inquiries for adjusting auto total loss claims. • Analyzes information obtained to establish compliance for… USAA

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USAA President and CEO Joe Robles Jr.
Joe Robles Jr.
669 Ratings
  • 2 people found this helpful  

    Basic call center job but with great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Relationship Specialist in Colorado Springs, CO (US)
    Former Employee - Member Relationship Specialist in Colorado Springs, CO (US)

    I worked at USAA full-time (more than 3 years)


    Great bonuses, high starting salary for a call center, good benefits, and the products (financial and insurance) offered are high quality, lengthy paid training, on-site daycare and fitness center.


    Typical call center atmosphere (cubicles, quotas, micro-managing), breaks and lunches are scheduled out for you and aren't very flexible, management sometimes inaccessible.

    Advice to ManagementAdvice

    It would be wonderful if there was a way to trade breaks or lunches with others on your team when needed. There were times I needed to have a break at a certain time and was unable to schedule it accordingly, resulting in me getting reprimanded for taking a break too early or too late.

    Positive Outlook

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