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5 days ago

Modeler - Integration

The Hartford Windsor, CT

· Create information model structures to enhance performance of the application by creating aggregation and summarization structures. · Review… The Hartford

20 hrs ago

Customer Service Representative $13.95/hr – new

The Hartford Allentown, PA

The Hartford, named one of the “World’s Most Ethical Companies” by the Ethisphere Institute, is looking for exceptional customer-focused talent to… The Hartford

28 days ago

Master Coach/Director of Learning, Operations & Technology

The Hartford Windsor, CT

• Works collaboratively with coaching peers to ensure consistency in application of the enterprise coaching model. • Ensures our coaching… The Hartford

5 days ago

General Adjuster/Associate General Adjuster - MN/WI/IA

The Hartford Iowa

In addition, the Associate General Adjuster/General Adjuster should have a strong functional knowledge of claims and be able to appropriately… The Hartford

17 days ago

Legal Secretary - Hollywood, FL

The Hartford Hollywood, FL

- 5 years’ experience as a legal secretary in a law office or corporate law department preferred. Specifications in Complex Civil Litigation, Trial… The Hartford

28 days ago

Premium Audit Representative-Bronx, NY

The Hartford New York, NY

OF THE POSITION? • Performing annual on-site review of policyholder’s payroll, accounting and financial records to determine final exposures… The Hartford

5 days ago

Work Comp Associate Claim Representative - Rancho Cordova, CA Workers Comp Offic

The Hartford Rancho Cordova, CA

Do you strive for work that is meaningful and impactful? Our Claims organization can provide you with the opportunity to make a difference in… The Hartford

5 days ago

Customer Care Analyst - Customer Contact Center - Alpharetta, GA

The Hartford Alpharetta, GA

OF THE POSITION? • Provide Excellent Customer Service to all customers within the virtual contact center • Ensure compliance with policy… The Hartford

8 days ago

Financial Analyst, Financial Leadership Development Program

The Hartford Hartford, CT

What’s in it for you? · Three-year rotational program within The Hartford’s finance organization · Attain high level of financial acumen, industry… The Hartford

19 days ago

Director & Middle Market Business Architect

The Hartford Hartford, CT

Located in Hartford, CT and reporting to the Vice President of Middle Market Transformation, the Business Solution Architect will be responsible for… The Hartford

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The Hartford CEO Christopher Swift
Christopher Swift
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  1. 3 people found this helpful  

    Customer Service Rep

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Oklahoma City, OK (US)
    Former Employee - Customer Service Representative in Oklahoma City, OK (US)

    I worked at The Hartford full-time for more than 8 years


    Good time off, people are great


    Micro managememt to it's most psychotic level. Used to be a phenomenal company. Then they hired horrible sr. management. Bathroom breaks are timed, if it takes you more than 5 minutes to start your competer in the mornings you'll have a manager asking you what's taking so long. Don't ever be caught talking to another employee cause they'll get on to you for that as well. The stress level is so high it's not uncommon to see paramedics escorting people out due to mental breakdowns, heart attacks. IT was recently outsourced overseas so you have a computer problem you have to speak to someone in India that can't understand you and you can't understand them. Meanwhile your manager is upset with you that it's taking so long. You can't even go to your manager to ask a question, you have to ask through a chatroom while talking to the customer. Because calling the customer back hurts your metrics, but if the customer calls back it hurts your metrics as well. Morale is pathetic and management doesn't care. They go through reps like toilet paper.

    Advice to ManagementAdvice

    Stop taking pay and benefits away from the people that have salaries below the poverty line, and then give the CEO a $4 million dollar raise. Doesn't set to well with your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO