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14 days ago

Staff Attorney - Complex Litigation

The Hartford East Windsor, NJ

FOR THE POSITION? The staff attorney for our complex litigation team will be part of a unique team responsible for providing top quality… The Hartford

14 days ago

Sr. Web Content Management Developer

The Hartford Hartford, CT

3. Enterprise video platform for delivery of marketing and service oriented videos to our online customers The Enterprise Digital Solutions team is… The Hartford

4 days ago

Financial Analyst, Financial Leadership Development Program

The Hartford Hartford, CT

What’s in it for you? · Three-year rotational program within The Hartford’s finance organization · Attain high level of financial acumen, industry… The Hartford

2 days ago

Sr. IT Business Consultant (Integration) – new

The Hartford Windsor, CT

assigned to each team responsible for participating in the implementation (design, build, test, and deployment) and review of a specific interface… The Hartford

14 days ago

Leave Management Senior Analyst

The Hartford Bloomington, MN

OF THE POSITION? In addition to answering calls from new and existing FML claimants, the Leave Management Senior Analyst will review/investigate… The Hartford

15 days ago

Regional Account Executive, Group Benefits (NYC

The Hartford New York, NY

• Responsible for the sales and retention goals for regional account market (51 to 4,999 employee lives) within the assigned New York City Metro area… The Hartford

14 days ago

Service Specialist, Contact Center

The Hartford Radnor, PA

OF THE POSITION? • Provide world class customer service by handling a high volume of incoming calls from customers, brokers, and financial… The Hartford

24 days ago

Outside Property (Structures) Claims Representative

The Hartford New Jersey

• Perform on-site inspection and estimation of damages. • Document all claim activity to support the outcome of the claim file. • Comply with… The Hartford

2 days ago

Middle Market Sales & Renewal Underwriter- Middle Market Underwriting Experience – new

The Hartford United States

The primary focus will be on New Business and Renewal underwriting activities in order to achieve the operating plan objectives for this territory… The Hartford

13 hrs ago

Complex Litigation Attorney – new

The Hartford Philadelphia, PA

FOR THE POSITION? Complex Litigation Attorney Unique In-house opportunity for an experienced trial attorney seeking to focus on complex… The Hartford

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The Hartford CEO Christopher Swift
Christopher Swift
38 Ratings
  1. 1 person found this helpful  

    Claims Adjuster for over 12 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Phoenix, AZ (US)
    Former Employee - Claims Adjuster in Phoenix, AZ (US)

    I worked at The Hartford full-time (more than 10 years)


    Good benefits
    Time off is good
    Associates are nice
    Opportunity to work remotely


    Supervisors are out of touch with reality when it comes to a managable case load.
    The metrics to be successful change yearly so you never know from one year to the next what "successful" means
    The amount of claims you are expected to handle while maintaining exceptional customer service and quality is 250+
    Home office is out of touch on how to handle a claim; staffing models are unrealistic.
    Be prepared to use every last day of your vacation time just to maintain any sort of sanity.
    If you make a mistake or struggle in one area of the job, expect it to be held against you year after year even after you have made the corrections in your handling. No forgiveness or understanding from supervisors or upper manangement.
    They force you to take an employee satisfaction survey 2 times per year but nothing changes when suggestions are made and if your supervisor finds out it was you that rated them poorly, expect to be on the naughty list for some time.

    Advice to ManagementAdvice

    Think back to when you handled claims and how time consuming a quality file is and add staff.
    Don't belittle or bully people for being honest in the engagement surveys.
    Pay people properly, when I was hired by a competitor, I received a starting salary that was a few thousand $$ MORE than I was being paid after 10+ years with Hartford

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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