Sterling Jewelers

www.sterlingjewelers.com

Sterling Jewelers Jobs & Careers


Show:  All Results Last 7 Days
17 hrs ago

Senior Programmer Analyst – new

Sterling Jewelers Akron, OH

when he/she is given a team leader project assignment, which are but not limited to: the assignment of tasks to members of the project team… Sterling Jewelers


30+ days ago

Manager of Network Systems

Sterling Jewelers Akron, OH

The Manager of Network Systems is responsible for operating Sterlings network infrastructure and systems reliably and at scale. As the Manager you… Sterling Jewelers


10 days ago

Business Analyst (Customer Care)

Sterling Jewelers Akron, OH

include analysis of contacts, types of contacts and trends. The analyst must be able to utilize Micro Strategy to extract and summarize the relevant… Sterling Jewelers


30+ days ago

Recovery Supervisor

Sterling Jewelers Akron, OH

*Contact customers for payment on delinquent accounts *Provide quality customer service *Assist Manager in day to day operations of collections… Sterling Jewelers


30+ days ago

Corporate Manufacturing Supervisor

Sterling Jewelers Akron, OH

The Manufacturing department is responsible for five key areas within the Merchandising department; management of companys assembly flow, line sheet… Sterling Jewelers


17 hrs ago

Computer Operator – new

Sterling Jewelers Akron, OH

This position is responsible for providing monitoring activities, running job processing schedules and supporting business services provided through… Sterling Jewelers


18 days ago

Director, Risk and Finance

Sterling Jewelers Akron, OH

This role provides strategic leadership to the team responsible for optimizing the Account Origination strategy, a critical stage of the customer… Sterling Jewelers


30+ days ago

Manager Business Intelligence & Data Analytics

Sterling Jewelers Akron, OH

• Excellent leadership, project management and coaching skills. Proven ability to build and manage high performance… Sterling Jewelers


30+ days ago

Inventory Control Analyst

Sterling Jewelers Akron, OH

Ensure accurate perpetual inventory balances by SKU and location by providing detailed reporting and analysis of inventory related transactions… Sterling Jewelers


30+ days ago

Signet Manager and Legal Counsel

Sterling Jewelers Akron, OH

Reporting to Signet Director of Litigation & Assistant General Counsel, responsible for daily management of assigned docket of litigation, claims and… Sterling Jewelers


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Sterling Jewelers Reviews

316 Reviews
3.0
316 Reviews
Rating Trends

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Sterling Jewelers President & CEO Mark Light
Mark Light
118 Ratings
  •  

    Sterling Company is Great, but the Customer Care Dept is Emotionally Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Akron, OH (US)
    Current Employee - Customer Care Representative in Akron, OH (US)

    I have been working at Sterling Jewelers

    Pros

    Fun work culture
    Great health benefits and corporate perks
    Paid vacation and Paid time off after 6 months
    Classes and Programs offered for personal and professional betterment
    Love the company
    Ability for upward growth

    Cons

    Customer care department is challenging
    Inconsistent scheduling and expected nights and weekends make work life balance near impossible
    Weekends are always understaffed and management puts on constant pressure to maintain quotas when there is no way the staff can keep up and everyone is burnt out before the shift is half over.
    During Holidays you have to take hours of verbal abuse, insults and patronizing comments from the customer's that call in.

    Recommends
    Positive Outlook
    Approves of CEO

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