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Sprint Jobs & Careers in West McLean, VA


Show:  All Results Last 7 Days
2 days ago

Technical Consultant – new

Sprint Vienna, VA +3 locations

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Sprint


9 days ago

Lead Technical Consultant

Sprint Vienna, VA

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Sprint


12 days ago

Lead Retail Consultant

Sprint Vienna, VA +2 locations

such as a key-holder, training co-workers and solving multi-faceted customer requests that contribute to the successful operations of the store. You… Sprint


17 days ago

Retail Consultant-Bilingual

Sprint Vienna, VA +7 locations

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Sprint


20 days ago

Sprint Retail Sales

Sprint Reston, VA +14 locations

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Sprint


23 days ago

Business Sales Account Executive I - Wireless

Sprint Reston, VA +2 locations

Sprint Business Sales professionals help people and companies work better together so companies can grow and adapt to the future of work. We sum it… Sprint


23 days ago

Business Sales - Account Executive I - Acquisition

Sprint Reston, VA +2 locations

Sprint Business Sales professionals help people and companies work better together so companies can grow and adapt to the future of work. We sum it… Sprint


5 days ago

Quality Manager III

Sprint Herndon, VA

Analyzes, plans and implements process improvement and quality (such as Six Sigma initiative) recommendations. Evaluates and models existing… Sprint


5 days ago

Quality Manager IV

Sprint Herndon, VA

Coaches and project manages the Sprint organization and suppliers/vendors to educate and instill best quality practices and processes. Creates… Sprint


17 days ago

Manager Retail Store

Sprint Rockville, MD

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Sprint


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Marcelo Claure
136 Ratings
  1. 2 people found this helpful  

    Competitive environment - Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY (US)
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY (US)

    I worked at Sprint full-time (more than 3 years)

    Pros

    Competative environment
    Above average benefits
    Above average pay
    Ability to almost double annual salary with metric driven incentives (3k/month possible)

    Cons

    every second of your day is recorded or monitored by management
    strict and confusing "point" system for time and attendance
    Company beliefs. --- you know how hard it is to tell a customer that you are a top tier CSR and in the same statement tell them that you are unable to simply activate a phone? forcing customer to go to store. not good strategy.

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Advice to ManagementAdvice

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Recommends
    Negative Outlook
    No opinion of CEO

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