Southwest Airlines

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19 days ago

Ramp Agent

Southwest Airlines Co. Denver, CO

Southwest Airlines Ramp Agents provide legendary Customer service by handling cargo and baggage service, directing and servicing aircraft and related… Southwest Airlines Co.

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Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
427 Ratings
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    Where is the Luv - Roberta Flack & Donny Hathaway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Current Employee - Ramp Agent in Denver, CO (US)
    Current Employee - Ramp Agent in Denver, CO (US)

    I have been working at Southwest Airlines full-time (more than 8 years)


    SWA employees are the highest paid in the industry, thanks to a great contract. Once you get beyond 4 years, the money is great and even better with OT. Compared to other airlines, who are now contracting workers, SWA pay is EXCELLENT after your initial years of low wages. The benefit package is good, but could be better. Bags fly free and so do WE, which is what make working for an airline better than a contractor, doing the same job. Plus there are big discounts to fly on other airlines.


    The legendary SWA culture of being a fun place to work and most admired place to be employed is slowly becoming extinct. The founding president cared about his employees while his successor, more about the bottom line. They attempt to have remnants of the former "fun" culture, but, "the glory hath departed." Come in, earn your pay and TRY to get a life outside of SWA. But the nature of working for an airline will make that impossible for the decade of your your ;employ. Seniority is so high, it'll take about that long for you to pay your dues.

    Advice to ManagementAdvice

    Look at where companies wound up after being more concerned about their shareholders than their employees. While it will look good on paper or in a portfolio, the quality of work will decline as the poor workforce will increase as you continue to compromise their welfare in the name of profits. The irony is that there have been record profits, but it isn't enough. The final quarter of 2014 will show an even hire trend, as fuels prices have dropped significanly. Yet, while you say have to changes to what you offer employees because of the high cost of doing business, due to fuel - you're excuse holds no water as oil prices have dropped to two decades low and on its way to three decades. You making even MORE money as result.

    Positive Outlook

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