Select Portfolio Servicing Jobs & Careers in Salt Lake City, UT

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30+ days ago

Call Center Director, Late Stage Collections

Select Portfolio Servicing Salt Lake City, UT

Execute strategies to manage call center operations including: hiring, employee engagement, front-line management development, quality and corporate… Glassdoor

8 days ago

Escrow Specialist II

Select Portfolio Servicing Salt Lake City, UT

Monitors activities of escrow vendors to ensure accuracy, timeliness, required service levels, accurate billing, compliance with state and Federal… Glassdoor

30+ days ago

Late Stage Collections Representative

Select Portfolio Servicing Salt Lake City, UT

1. Work with borrowers, real estate agents, attorneys, agencies, and realtors to determine workout options. Including: loan modifications… Glassdoor

30+ days ago

Analyst, Analyst Training Program

Select Portfolio Servicing Salt Lake City, UT

1. Work closely with Management to develop and maintain business performance reports, dashboards, and analysis. 2. Provide analytical support to the… Glassdoor

22 days ago

Supervisor, Workout Quality Control

Select Portfolio Servicing Salt Lake City, UT

Monitor and direct WQC Analyst's activities to ensure compliance with zero gap tolerance and cash processing responses (within 1 business day of… Glassdoor

30+ days ago

Data Analyst I

Select Portfolio Servicing Salt Lake City, UT

Data Conversion Reporting Analyst responsible for completing Credit Bureau Reporting and Year End Reporting in a timely and accurate manner, along… Glassdoor

8 days ago

Foreclosure Specialist I

Select Portfolio Servicing Salt Lake City, UT

Responsible to review daily document queues and exception reports. Print, sort, and review, document packages in a timely manner. Update tracking… Glassdoor

30+ days ago

Director, Loan Resolution

Select Portfolio Servicing Salt Lake City, UT

Develop Loan Resolution managers/supervisory staff through communication, training and goal setting, including regular individualized coaching… Glassdoor

30+ days ago

REO Asset Manager

Select Portfolio Servicing Salt Lake City, UT

Manages a portfolio of 150 – 200 properties prior to sale. Achieves sale of property close to market value within 150 days. Liquidating at least… Glassdoor

6 days ago

Supervisor, Loan Resolution

Select Portfolio Servicing Salt Lake City, UT

Experienced supervisor responsible for managing the daily operations of a call team that facilitates short sale transactions and provides direct… Glassdoor

Select Portfolio Servicing Reviews

35 Reviews
35 Reviews
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Tim O'Brien
21 Ratings
  1. 1 person found this helpful  

    Company built around poor morals, degrading upper management and poor operation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member of Management in Salt Lake City, UT (US)
    Former Employee - Member of Management in Salt Lake City, UT (US)

    I worked at Select Portfolio Servicing full-time (more than an year)


    At this time there are no pros regarding sps or their operation as a company. In years past this wasn't the case. Operation in the last two years has changed that. A direct result from the most recent vice president over late stage collections.


    Upper management doesn't analyze situations prior to making rash decisions that affect the entire department including management and associates and decrease morale. Communication is poor with no explanation as to why a new requirement or task has been put in place also directives are rarely communicated until after there is an issue. The expectation is that work is a priority over family or personal obligations. The workload is almost impossible and everything is considered a number one priority. Recognition or compensation is almost non existant if you are in a lower management role. An incompetent peer in management will be required to complete a much lighter work load as there is no expectation for their development, which in turn will require competent and valuable assets to be overworked and not compensated for it. If you climb the corporate ladder the expectation is that you will lose the potential to earn as much incentive as your subordinates. Some associates will double the amount of annual income as their supervisor. The climate is one that you fear coming to work that you will be in trouble and receive disciplinary action which will again disqualify you from monthly incentives. Less valuable associates are protected by human resources even when they are unable to perform their basic job functions. Processes have been outsourced to India which has in turn duplicated the amount of work needed to complete basic processes due to their lack of understanding and training. The timeliness have increased due to the outsourcing and hiring of incompetent employees. You should feel comfortable approaching anyone in a higher position than you, and this is not the case with SPS. The atmosphere that has been created in the department since recent promotions is uncomfortable and unsettling.

    Advice to ManagementAdvice

    When you say there is an open door policy you should mean it. If you treat valuable employees as if they have worth they will work harder for you. Snide looks or comments towards subordinates decreases morale. If an issue is brought to your attention it should be your responsibility to address and fix it not the responsibility of your subordinates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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