SYKES Jobs & Careers

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10 days ago

Maintenance Assistant

Sykes Enterprise Lakeland, FL +2 locations

• Adherence to SYKES policies on ethics and integrity. • Sweeps, mops, scrubs, and vacuums bathrooms, hallways, break rooms, entrances, office… Sykes Enterprise


8 days ago

Customer Service Trainer I

Sykes Enterprise Lakeland, FL

• Adherence to SYKES policies on ethics and integrity. • Administers effective evaluation and testing techniques to assess trainee performance… Sykes Enterprise


8 days ago

Team Mgr Site Operations

Sykes Enterprise Lakeland, FL +3 locations

• Adherence to SYKES policies on ethics and integrity. • Meet or exceed team's contract production and performance metrics. • Meet or exceed… Sykes Enterprise


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SYKES Reviews

331 Reviews
2.2
331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
177 Ratings
  1.  

    Would not recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative  in  Fort Smith, AR (US)
    Current Employee - Call Center Representative in Fort Smith, AR (US)

    I have been working at SYKES full-time for more than a year

    Pros

    It pays more than average for the area, and is a simple job

    Cons

    The management makes everything unnecessarily stressful and difficult. The building is absolutely disgusting, and they continuously run off the cleaning staff. Roaches, mold, fleas, etc. They refuse to work with you on the scheduling unless your stats are flawless. 100% everything. So, if they assign a shift you can't work, guess what? You're getting fired because they won't help you get to a shift you can work. On top of that, the 'benefits' all count against you, and HR continuously misrepresents how things work.

    Advice to ManagementAdvice

    Stop hiring management for filler, as it makes for bad management and poor scores.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO