SYKES Jobs & Careers

Show:  All Results Last 7 Days
30+ days ago

App Developer

Sykes Enterprises, Incorporated Saint Louis, MO

We are looking for candidates that have experience with Android or iOS platform who have developed and launched apps from start to finish. This is a…

11 days ago

Senior Manager - Capital

Sykes Enterprises, Incorporated Riverwoods, IL

• Provide guidance to management on ways to further enhance Company’s liquidity risk management framework to meet evolving regulatory requirements…

11 days ago

Linux Administrator

Sykes Enterprises, Incorporated Atlanta, GA

• Day to day management of multiple Linux Systems to include but not limited to patching, backups/restore, implementation of new technologies, and…

30+ days ago

Field Service Engineer - Security & Alarms

Sykes and Co Silverstone, England

of the role will include: • Planned preventative maintenance and service visits • 'Ad-Hoc installations • Managing vehicles and vehicle…

12 days ago

Forklift Driver

Sykes and Co Brackley, England

Our client, based near Towcester and Brackley, is seeking a FLT driver to join their team on an ongoing basis. Responsible for unloading lorries and…

30+ days ago

Events Staff

Sykes and Co Towcester, England

Ideally you will have had previous experience in a similar role or in a busy client facing role where customer service skills are…

19 days ago

Office Administrator with Digital Marketing

Sykes and Co Banbury, England

will be varied and will include the following: • Liaising with clients and dealing with all queries • typing correspondence accurately…

13 days ago

Sales Ledger Manager

Sykes and Co Towcester, England

Our client, a rapidly expanding business in the FMCG sector is seeking a Sales Ledger Manager to join the accounts function of the business. Working…

30+ days ago

Front/Back of House Assistants, Luxury Retail & Hospitality

Sykes and Co Bicester, England

We are looking for Assistants to work with some of the most famous luxury brands in the world and for some very well-known events companies locally…

25 days ago

Yard Worker

Sykes and Co Towcester, England

We are currently recruiting Yard Workers for our client near Towcester. Working in an open air environment, you will be responsible for washing out…

SYKES Reviews

352 Reviews
352 Reviews
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SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
188 Ratings

    Started well, going down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Peterborough, ON
    Current Employee - Customer Service Representative in Peterborough, ON

    I have been working at SYKES full-time (more than 3 years)


    The health Benefits with Blue Cross, most of your co-workers are awesome but thats all that can really be said.


    When I started you made more then minimum wage and got raises, now the wages have frozen and your making the minimum which isn't enough to live off. If you can get customers to purchase new services you can get a bonus... but don't expect it to be paid out to you for over 6 months. Good luck getting the extra dollar for your schedule adherence because there will always be something that throws it off.

    Your scheduled hours will fluctuate even if your shift claims to be fixed hours and they are unwilling to work with your needs if you have no vehicle causing some employees to walk home at midnight on an hour + walk no matter if you have health concerns, are male or female (even if pregnant). Do NOT expect to have any help.

    They don't care that it's a non-scent environment, if you are allergic you better be prepared to loose hours that they will not reimburse you for and will count against you and not do anything against those that violate the scent policy even if it forces co-workers to go to the hospital.

    They require you to do over 20 things on one call which most customers have absolutely no interest in allowing you to do and you can be penalized even if you do everything right because the customer didn't like how you did it.

    Endless company jargon with no importance that they require you to spout back t them at every meeting.

    Oh and the blue cross benefits are not helpful in most cases as most places require you to pay for the services first as the health care professionals (glasses, etc) do not take the benefits upfront.

    Advice to ManagementAdvice

    Give back the raises, be more flexible with employees schedules and pay more then minimum wage if your going to stress your reps out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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