PetSmart – Ontario
Guest Service Associates are the smiling faces that greet guests and create that first impression at our PetsHotels. In addition to greeting pets who… PetSmart
PetSmart – Burlington
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at PetSmart full-time for less than a yearPros
Fun job. Work with animals all day and meet interesting people.Cons
No accountability to staff or management. Drama everywhere drama. Upper management ignores complaints from staff and other management. Harassment and intimidation is considered acceptable, along with flat out bullying. Company HR is little to no help in the situation.
Limited/Poor Training. Company has a huge overdone training process that even tests you after you are done. None of what you learn is useful in your job and even your final test is a pass no matter what.
Too many manipulative personalities.Advice to ManagementAdvice
Consider investigating problems before picking a scapegoat.Doesn't RecommendNeutral OutlookNo opinion of CEO