PetSmart Jobs & Careers

Show:  All Results Last 7 Days
4 days ago

PetsHotel Guest Services Associate

PetSmart Ontario

Guest Service Associates are the smiling faces that greet guests and create that first impression at our PetsHotels. In addition to greeting pets who… PetSmart

4 days ago

Pet Products/Stocker Associate

PetSmart Ontario +15 locations

Pet Products Associates are responsible for keeping stock organized and on store shelves. Pet Products Associates generally work during off-peak… PetSmart

4 days ago

Pet Training Instructor

PetSmart Ontario +11 locations

As a PetSmart Pet Trainer, you’ll be joining the nations' largest pet retailer as an essential member of our dynamic store teams. PetSmart is seeking… PetSmart

4 days ago


PetSmart Ontario +21 locations

also include answering telephone calls, helping to clean the Salon and maintain detailed records of services performed. This position is the first… PetSmart

26 days ago

Salon Manager

PetSmart Ontario +11 locations

PetSmart is looking for enthusiastic Pet Salon Managers who are passionate about building relationships in a dynamic environment. Salon Managers… PetSmart

28 days ago


PetSmart Ontario +13 locations

Cashiers are an integral part of creating sincere connections with Pet Parents. Cashiers provide excellent customer service by greeting our Pet… PetSmart

4 days ago

Pet Products Manager

PetSmart Ontario +7 locations

Pet Products Managers are responsible for leading the Pet Products team and keeping stock organized and on store shelves for our Pet Parents. Pet… PetSmart

15 days ago

Finance Analyst - Merchandising - 14 month contract

PetSmart Burlington


4 days ago

PetsHotel Night Pet Care Specialist

PetSmart Ontario +3 locations

Guests in our PetsHotels are supervised during their entire stay, day and night. Our Night Pet Care Specialists work overnight to monitor pets and… PetSmart

4 days ago

Assistant Store Manager

PetSmart Ontario +13 locations

Operations Managers are the second in command in our stores, overseeing the business in the absence of the Store Manager. Operations Managers direct… PetSmart

PetSmart Reviews

1,159 Reviews
1,159 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PetSmart CEO David K. Lenhardt
David K. Lenhardt
241 Ratings

    PetSmart couldn't care less about the employees it hired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at PetSmart


    Get to meet great people and customers are usually willing to chat and hear suggestions
    Pets! If you don't love seeing different types of animals, this is not the place for you
    Management did uphold company policies and would defend them- very little undermining in front of customers


    Managers are not very empathetic
    Will hire you only for part time with a very large fluctuation in hours (work 5 hrs one week, 32 hrs the next week) if you are not in the Salon or aren't a manager
    Expect you to revolve your life around working there, I've been guilt tripped into working more hours when I've had prior engagements (if they just scheduled me then things would be easier to accommodate)
    Management gets really pissy when people have other jobs that need accommodation
    Managers act like they are doing you a favor when they give you an extra 3 hour shift in your week
    Very little positive feedback, most people there do not get regular positive feedback from management, only directly from customers
    If you offend management, they will cut your hours in retaliation
    Forget about having issues resolved by going to the DM or HR. They do not care about store issues and will not resolve them if your managers fail to. They only care about harassment and abuse, embezzlement, and stealing. They will NOT help you with any other store issues (i.e. managers cutting your hours in retaliation)

    The company is trying to create more money for shareholders by cutting down employee hours and removing positions. They are trying to do WAY more with WAY less. This is a part time job for those in college/university but do not expect to ever get a full time position unless you are in the Salon. If you want to make money, aim for being a groomer. During profitable seasons, some of the groomers are taking in more than the managers. If you want a part time position aim for cashier, pet trainer, pet care, or stocker.

    The only reason I'm still here is because I genuinely adore the customers and their pets.

    Advice to ManagementAdvice

    Actually try to understand your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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