MassMutual Jobs & Careers


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21 days ago

Front Desk Coordinator

Mass Mutual Century City, CA

• Greet and assist clients and guest coming into our Century City office. • Maintain a neat lobby area, including front conference room. • Maintain… CareerBuilder


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MassMutual Reviews

307 Reviews
3.2
307 Reviews
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings
  1.  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ (US)
    Current Employee - Customer Service Representative in Phoenix, AZ (US)

    I have been working at MassMutual full-time (more than an year)

    Pros

    Vacation time
    Training
    New building/environment

    Cons

    Poor medical
    If you do get sick it is very frowned upon to actually use the sick time.
    Systems are very unorganized.
    Management puts more focus on revenue generating incentives than providing accurate/quality customer service
    When mistakes are made in other departments you are the front line for those customers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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