Lg Electronics Alabama Jobs & Careers in Huntsville, AL


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30+ days ago

Programmer (Bilingual Korean/English)

Lg Electronics Alabama Huntsville, AL

Overall Direct Mobile Service IT Support Mobile-GSFS support (Coordination with DMS Techs and HQ development team) Routing System support Web… CareerBuilder


20 days ago

Technical Support Representative

Lg Electronics Alabama Huntsville, AL

LG Electronics is seeking a Technical Support Representative with superior customer service skills to provide support to B2B commercial customers… CareerBuilder


30+ days ago

Assistant Manager

Lg Electronics Alabama Huntsville, AL

• Analyze field service operation data and information from Field Service management and Direct Mobile Service Technicians (DMST) in order to define… CareerBuilder


19 days ago

Parts Planning Manager (Bilingual Korean/English)

Lg Electronics Alabama Huntsville, AL

1. Responsible for analyzing and finding root causes for key performance indexes that are performing below goals. - Back order rate, inventory… CareerBuilder


20 days ago

Technical Support Representative - Air Conditioning/Refrigeration

Lg Electronics Alabama Huntsville, AL

• Communicate solutions for common problems found in current LG refrigerators, laundry products, dishwashers and air conditioners to LG Authorized… CareerBuilder


20 days ago

Representative

Lg Electronics Alabama Huntsville, AL

• Serve as a point of escalation for Dealer calls requiring a higher degree of expertise, discretion, and meditation. • Research to resolve… CareerBuilder


20 days ago

Call Center Analyst

Lg Electronics Alabama Huntsville, AL

• Plan activities to achieve department objectives; prepare meeting materials… CareerBuilder


20 days ago

Recruiter

Lg Electronics Alabama Huntsville, AL

• Provide exceptional client service to hiring managers and department leadership. • Well versed in sourcing for passive qualified candidates… CareerBuilder


20 days ago

Analyst 2 - Digital Service Business Development

Lg Electronics Alabama Huntsville, AL

Under limited supervision, lead and execute service business development projects related to new product and services launch such as extended service… CareerBuilder


20 days ago

Systems Administrator

Lg Electronics Alabama Huntsville, AL

• Provide system technical support to authorized service centers with GSFS system. • Troubleshoot technical system issues using remote support… CareerBuilder


Lg Electronics Alabama Reviews

10 Reviews
1.9
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Kyu Moon Yu
6 Ratings
  1.  

    Two-Faced Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Huntsville, AL (US)
    Former Employee - Analyst in Huntsville, AL (US)

    I worked at Lg Electronics Alabama full-time (less than an year)

    Pros

    Free benefits, frequently free lunches. Work with some smart and talented colleagues whose skills go to waste.

    Cons

    LGEAI has two org charts: 1) Korean, 2) All others. If you're not Korean, there's a glass ceiling. This is further reinforced by the bilingual requirement for most management positions.

    The company chant in meetings: Be First, Do it Right, Work Smart.

    It's all a lie, because:

    Be First: Engineering and business processes are constantly "bench-marking" (i.e. imitating) other companies' ideas and functions. Solutions which conflict with the status-quo are ignored or publicly ridiculed. Planning Dept. is only interested in grabbing the scraps left behind by successful tech and service companies. Marketing is obsessed with mimicking and following Samsung. When attempting to resolve business processes, I was told by management that, "LG isn't going to change."

    Do It Right: KPIs used to obsessively measure performance are often conflicting between departments, resulting in political tension rather than productivity. No serious focus on developing leaders or the talent supporting management exists. "Waterfall management" ensures constant fire drills and reactionary responses to issues. It never seemed as though anyone had a clear vision or long-term plan for anything. Meetings are constant. Daily, weekly, and 2-hour long monthly meetings are Draconian and involve all departments sitting in a round-table format while the President nitpicks and lectures everyone. As a result, morale is dreadful. All of my co-workers were constantly tense and paranoid about their job security and working conditions. Over less than three months, a senior training manager, recruiting manager, planning manager, two admins, and a dozen technicians were fired or resigned.

    Work Smart: Job culture is one of long-hours, constant overtime, and an expectation of over work. The image of being productive (i.e. looking busy) is more important than delivering results or being efficient. Paid overtime kicks in at 45 hours and is not paid beyond 50 weekly hours. You have to clock in everyday by 8:00am on the time system or your manager will reprimand you. Lunch is only between 12:00pm and 1:00pm with no flexibility. Working after 5:00pm is highly encouraged as it makes you appear diligent and committed to the job culture. In addition, outdated and poorly maintained IT and business intelligence systems/software provide only crude tools which then give crude answers to crude questions. I spent countless hours delivering meaningless daily/weekly reports using manual data processing techniques. For IT skill, MS Excel is about all you need to know at LG.

    Advice to ManagementAdvice

    Dissolve the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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