Knowledge Delivery Systems Jobs & Careers in Winston-Salem, NC

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Knowledge Delivery Systems Reviews

4 Reviews
1.7
4 Reviews

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  1. 2 people found this helpful  

    Great Concept, Terrible Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Knowledge Delivery Systems full-time for more than a year

    Pros

    Product is a seemingly viable solution to scalable teacher training needs. Most of the employees seem to really care about supporting schools.

    Cons

    Where to begin… the business model is a complete joke. The company hides behind claiming to be in “start-up” mode, when in actuality they’ve been in business for more than a decade, but have to keep reinventing themselves because nothing they’ve tried ever comes to fruition. The CEO is 150% focused on sales, even though the company has actually lost any business it was cultivating because of poor decisions and terrible execution; yet still continues to spend through venture capital like a trust fund kid.

    There is an incredibly high turnover rate at all levels, but no one is thoughtful about transition planning or identifying why employees are dissatisfied and unsuccessful. The result is a culture of blame where it’s normal to point fingers at former employees or even other coworkers. There is a lack of overall responsibility, even from the executive team. New employees spend an exorbitant amount of time trying to recreate history and navigate through sloppy record-keeping, convoluted systems, and poor business practices.

    I’ve seen many of the things mentioned in the other reviews like strange departures, outbursts, and crying from people at the VP level, all in open office space, but with no reasonable explanation. Equity is a big issue too. Some employees arrive late and clock out at 5 when others report working crazy hours over weekends and well into the night. I’ve heard rumors of looming lawsuits from former business partners and employees. Basically every day the company doesn’t go out of business for one of any myriad reasons is considered a small miracle.

    Advice to ManagementAdvice

    Invest the time and money to get external help to reevaluate the company structure and make sure it aligns with the business model. Get recruiting help to develop a better system of identifying talent and then provide incentive (monetary and cultural) to keep good employees. Follow through with initiatives – some of these suggestions have been tried before, but every project loses momentum quickly, resulting in wasted money and time resources. Update internal systems and improve reporting tools. For a technology company there are way too many workarounds and cumbersome processes.

    Doesn't Recommend
    Negative Outlook