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Jagex Jobs & Careers in Cambridge, East of England, England


Show:  All Results Last 7 Days
30+ days ago

Sound Design - 12 Month Placement

Jagex Cambridge, East of England, England

We would also advise all applicants to review our handy Internship FAQ before applying. YOU WILL: • Produce creative and imaginative sound… Jagex


30+ days ago

Web Systems Developer - 3 Month Internship

Jagex Cambridge, East of England, England

The placement will run from approximately June 2015 to September 2015. The exact start date and duration of the… Jagex


6 days ago

Software Engineering

Jagex Cambridge, East of England, England

Jagex software engineers can expect a highly diverse role across a range of game genres and technologies. We offer a refreshing creative and dynamic… Jagex


30+ days ago

Runescape Programmer- 12 Month Placement

Jagex Cambridge, East of England, England

• Work with another intern to implement innovative features that will extend the toolset of RuneScape on our website, or for the use of staff… Jagex


6 days ago

Game Analyst - Block N Load

Jagex Cambridge, East of England, England

Enter the exciting world of game analytics with the support of our established and highly talented business intelligence team. Embedded within our… Jagex


30+ days ago

Technical QA Engineer - 12 Month Placement

Jagex Cambridge, East of England, England

We would also advise all applicants to review our handy Internship FAQ before applying. YOU WILL • Liaise… Jagex


30+ days ago

Runescape Gameplay Programmer - 12 Month Placement

Jagex Cambridge, East of England, England

We would also advise all applicants to review our handy Internship FAQ before applying. YOU WILL: • Work within a team to create innovative… Jagex


12 days ago

Game Programming

Jagex Cambridge, East of England, England

Have you ever imagined yourself coding for a project enjoyed by literally millions of gamers worldwide? Wouldnt it be awesome to have an immediate… Jagex


30+ days ago

Junior Test Analyst (Web) - 12 Month Placement

Jagex Cambridge, East of England, England

The placement will run from approximately June 2015 to June 2016. The exact start date and duration of the internship can be flexible around the… Jagex


12 days ago

IT Infrastructure Systems

Jagex Cambridge, East of England, England

Do your find yourself working with dated networking technologies or dealing with constant issues that could easily be solved by hitting the restart… Jagex


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Jagex CEO Mark Gerhard
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    Customer Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Former Employee - Customer Support in Cambridge, East of England, England (UK)
    Former Employee - Customer Support in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (more than 3 years)

    Pros

    Nice staff
    Creative work area
    Fun people - The only reason why I could stand my job.

    Cons

    Management
    Focus on new content after old content is basically pointless
    Horrible customer support ran by Twitter led to some customers' information being compromised.

    Advice to ManagementAdvice

    Listen to the customers more, I can't stress this enough.

    This job lacked any form of a customer support ticketing system, which is essential in an mmo company to keep customer information safe and keep a speedy customer support line going.

    During my experience at Jagex, nobody really honestly paid much attention to the customers' opinions and it really hurt the games image in the customers' eyes, this should be corrected before it is too late.

    Please don't let such a long running company fall to shambles, and try your best to avoid influence through investors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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