Garmin Jobs & Careers


Show:  All Results Last 7 Days
5 days ago

Web Business Analyst Intern

Garmin International Olathe, KS

Forget special projects for newbies, our Application Developer Interns work side-by-side with a mentor, making hands-on contributions to the worlds… Glassdoor


15 days ago

Marine Map Technology Software Engineer

Garmin International Olathe, KS

We are currently seeking highly motivated individuals that have a passion for solving challenging problems to join our Marine Map Technology team as… Glassdoor


14 days ago

Senior User Experience (UX) Designer Mobile

Garmin International Olathe, KS

A Garmin Senior User Experience Designer on our Mobile team has outstanding knowledge in user centered design for mobile platforms, and is… Glassdoor


6 days ago

Systems Engineer 2 - Auto OEM

Garmin International Olathe, KS

Whether you love conception, development, installation or compliance, our systems engineers enjoy the flexibility of a multi-faceted job that allows… Glassdoor


14 days ago

Product Support Supervisor

Garmin International Tucson, AZ

If you are ready to lead, this may be the role for you. As a Product Support Supervisor, you'll be responsible for direct supervision of a team of… Glassdoor


14 days ago

Senior Design Engineer - Outdoor

Garmin International Olathe, KS

Lace up your hiking boots and get ready for an adventure. Our outdoor technology gives our consumers the security of always knowing where they are… Glassdoor


13 days ago

Product Support Supervisor- 2nd Shift

Garmin International Olathe, KS

If you are ready to lead, this may be the role for you. As a Product Support Supervisor, you'll be responsible for direct supervision of a team of… Glassdoor


17 hrs ago

Senior Software Engineer (Tulsa)-Embedded – new

Garmin International Tulsa, OK

Come on board with Garmin marine engineering. Our team is looking for self-motivated, confident and passionate engineers create high-quality… Glassdoor


24 days ago

Product Expert

Garmin International Chicago, IL

Were seeking a Product Expert at our Chicago Retail Store, focused on provided examplary service to Garmin customers. In this role, you'll be… Glassdoor


9 days ago

Senior Quality Engineer

Garmin International Olathe, KS

We're seeking a Senior Quality Engineer at our headquarters in Olathe, KS. Our Quality Engineers organize… Glassdoor


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  1. 3 people found this helpful  

    Good benefits for a dead end job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support Specialist in Olathe, KS (US)
    Current Employee - Product Support Specialist in Olathe, KS (US)

    I have been working at Garmin full-time (more than 3 years)

    Pros

    Benefits like health and dental are really good.
    Monday through Friday work schedule.
    Fun annual trip to Worlds of Fun and Christmas party.

    Cons

    Little actual technical troubleshooting involved. Most calls are from people that do not know where the start button is on their computer. Make sure you would be ok with giving computer lessons to your grandparents for 8 hours a day.
    All time off comes out of your PTO regardless of if you are on vacation or sick.
    Low pay and small yearly raises like 25 to 50 cents per hour if you can manage to get one.
    The annual raise structure is setup so that no matter how you do, x amount of people in a team will receive nothing.
    Very few people advance out of the call center once they start there.
    Toxic work environment where coworkers are pitted against each other for the few advancement opportunities that exist.
    Little to no guidance from management or HR for career growth.
    Rigid attendance point system.

    Advice to ManagementAdvice

    Please invest more resources into your call center employees so they can contribute more to the company. Most of us started as Product Support at Garmin because we thought if we worked hard enough we would be given opportunities to learn things besides how to answer phones. Some jobs at headquarters could be handled by existing call center employees with a few weeks of training but are instead given to interns and new graduates. I would highly recommend rotating middle management and periodically give Product Support associates different tasks. Something really should be done to improve a perception of career stagnation at the call center.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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