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24 days ago

Senior Game Advisor

GameStop Midland, TX +47 locations

SENIOR GAME ADVISOR The Senior Game Advisors primary function is to assist the store management team in supervising all store activities as well as… Snagajob


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GameStop Reviews

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2.8
1,311 Reviews
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GameStop CEO J. Paul Raines
J. Paul Raines
624 Ratings
  1.  

    A company that's lost focus on it's customers and employees as time goes on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at GameStop full-time for more than 8 years

    Pros

    Hands down, one of the best reasons to work there is because you're in video games. You get to talk about games you love with others, both coworkers and customers, concerning those games. You learn something new everyday and it tends to be a very enjoyable environment.

    Cons

    Upper management has lost focus on what makes strong customer service and, in turn, has started to barrage customers endlessly with marketing and making employees get in their faces constantly to try and "sell sell sell", pushing SO hard that it is losing business. Additionally, they continue to pour out more and more demands on the managerial staff to the point that I've seen a few have mental breakdowns due to the stress of the job.

    Advice to ManagementAdvice

    Calm down. Get back to basics. Stop cutting payroll but increasing micromangement and demands on your employees. Something's gotta give and you're starting to lose employees and customers in droves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO