Epsilon Jobs & Careers

Show:  All Results Last 7 Days
1 day ago

Sr Manager, Exact Target Developer – new

Epsilon Lafayette, CO

include: • Providing support to Epsilon’s Tier 1 Client’s. • Manage a team (including direct, indirect and matrixed) and project… Epsilon

1 day ago

Email Developer/ Coder – new

Epsilon 3110 - Ne

/Duties/Functions/Tasks • Hand-code HTML and JavaScript to develop Web pages and HTML based emails. • Code corresponding text and viral… Epsilon

1 day ago

Relationship Manager – new

Epsilon Irving, TX +2 locations

The Relationship Manager (RM) is a key player within an account team and engagement with a client. The RM is responsible for the day to day… Epsilon

1 day ago

Bindery Operator – new

Epsilon Earth City, MO

• Operate letter shop equipment in a safe and efficient manner • Read and follow job instructions • Setup machines to produce job as… Epsilon

1 day ago

Director, Media Analytics – new

Epsilon Lafayette, CO

• Execute reports that match online and offline conversions to banner ad impression data, using existing tools and processes • Deliver reporting… Epsilon

1 day ago

Brand Ambassador – new

Epsilon Lyndhurst, NJ

Epsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer… Epsilon

1 day ago

Director, Loyalty Strategy – new

Epsilon 3079 - Ca

• Consult and drive clients through the loyalty engagement model including optimization, insight and strategic design, applying and leveraging… Epsilon

1 day ago

Account Executive – new

Epsilon London, UK - Ha +2 locations

Account Executive – Epsilon London This new Events/Account Executive will be working with one of Epsilons largest client and will be responsible for… Epsilon

1 day ago

Lead Sourcing – new

Epsilon Irving, TX

• Lead, motivate and support a team of Sourcing Recruiters to successfully deliver on hiring targets and increase productivity. • Own individual… Epsilon

1 day ago

Senior Business Systems Analyst - Project – new

Epsilon Irving, TX

- Participate in and help to coordinate all phases of the software development lifecycle for data, technology and marketing deliverables - Gathering… Epsilon

Epsilon Reviews

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299 Reviews
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Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
158 Ratings
  1. 2 people found this helpful  

    Upper level Client Service Teams mismanage their accounts and personnel while lacking true leadership skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Former Employee - Client Account Executive in West Chicago, IL (US)
    Former Employee - Client Account Executive in West Chicago, IL (US)

    I worked at Epsilon full-time (less than an year)


    Overall, Epsilon (I worked in their West Chicago office, formerly Aspen Marketing Services) is a decent company, with many good, hard-working people. However, the overall experience of any employee will always be directly tied to the team they are on, and specifically, the quality of that team's leadership.

    Comfortable work environment, pleasant atmosphere, free lunch every Friday, with the occasional internal perk (on-site flu shots, holiday themed mini-parties, etc.).

    Good amount of vacation/sick/personal time, ability to work from home based upon the team/account and your role.


    The leaders of my former account lacked management skills and were only "leaders" by title, as they had no true leadership qualities. They were consummate B.S. artists, and had gained their position on the account by being with the company for 9+ years, while also becoming sacred cows, beyond all reproach or challenge. The team had 3 people request to leave the account (including myself) in less than 1 year, quitting due to the poor team leadership, not because of Epsilon overall. In addition, the client demanded that my initial manager be removed from the account (which she was), yet upper management ignored these red flags and kept the account management team in place. Shortly after I left Epsilon, they lost this client account.

    Lazy personnel decisions - instead of hiring someone to replace the lost skill sets when someone left the team, they drop the vacated responsibilities onto other team members, completely altering or eliminating the job the remaining team members were hired to perform.

    Structured or formal training does not exist in any format - all you get are rambling brain-dumps - better take good notes, and fast! Don't ask for confirmation of your notes either, as feedback is a long time coming, if you get any at all.

    Medical/Health benefits are comprehensive, but a bit more expensive than my previous experience, and more expensive than I would have expected them to be based upon a company the size of Epsilon.

    Advice to ManagementAdvice

    Contact your clients directly on a regular basis and pay attention to their input and feedback, instead of just listening to what your client account team leadership is telling you. Maybe sacrafice a few sacred cows, replacing them with employees that have actual leadership and management skills.

    Doesn't Recommend
    Neutral Outlook
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