Epsilon Jobs & Careers


Show:  All Results Last 7 Days
27 days ago

HTML/ Email Coder

Epsilon East Greenbush, NY

/Duties/Functions/Tasks • Hand-code HTML and JavaScript to develop Web pages and HTML based emails. • Code corresponding text and viral… Epsilon


26 days ago

Account Executive, Assoc

Epsilon Nashville, TN

• Developsand maintains relationships with clients at appropriate levels through dailycontact. • Developsproject schedules in conjunction with… Epsilon


11 days ago

Sr BSA, QA

Epsilon Wakefield, MA

The Sr. QA Analyst will focus primarily on ensuring product quality. The Sr. QA Analyst is responsible for validating production features and… Epsilon


5 days ago

Production Designer

Epsilon San Francisco, CA

• Work on a range of accounts from Fortune 500 companies to start-ups, from B2C to B2B, that result in engaging and remarkable experiences • Will… Epsilon


3 days ago

Warehouse Specialist – new

Epsilon West Chicago, IL +2 locations

• Receive all incoming shipments into the warehouse while adhering to receipt procedures • Pull stock to the production floor when requested in… Epsilon


15 days ago

Security Analyst, Junior

Epsilon Irving, TX

Primary Duties • Respond to and, where appropriate, resolve or escalate reported security incidents. • Monitor system logs, SIEM tools and… Epsilon


17 days ago

SQL Server Database Developer

Epsilon United States

This role is unique in that the use of Epsilon and 3rd party data management products reduces the time and effort for traditional database… Epsilon


11 days ago

UX Designer

Epsilon San Francisco, CA

SolutionSet is looking for a top-notch User Experience Designer to join our team. You are a user interface and information architecture expert. You… Epsilon


18 days ago

Data Scientist

Epsilon Irving, TX

• The ideal candidate will have strong coding, statistical, mathematical, predictive modelling, and business strategy skills and will need to be able… Epsilon


6 days ago

Solutions Architect

Epsilon Irving, TX

Agility Harmony is a Platform for authoring digital marketing campaigns for many of the largest companies in the world, delivering millions of… Epsilon


Epsilon Reviews

287 Reviews
3.2
287 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
149 Ratings
  1.  

    Upper level Client Service Teams mismanage their accounts and personnel while lacking true leadership skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Account Executive in West Chicago, IL (US)
    Former Employee - Client Account Executive in West Chicago, IL (US)

    I worked at Epsilon full-time (less than an year)

    Pros

    Overall, Epsilon (I worked in their West Chicago office, formerly Aspen Marketing Services) is a decent company, with many good, hard-working people. However, the overall experience of any employee will always be directly tied to the team they are on, and specifically, the quality of that team's leadership.

    Comfortable work environment, pleasant atmosphere, free lunch every Friday, with the occasional internal perk (on-site flu shots, holiday themed mini-parties, etc.).

    Good amount of vacation/sick/personal time, ability to work from home based upon the team/account and your role.

    Cons

    The leaders of my former account lacked management skills and were only "leaders" by title, as they had no true leadership qualities. They were consummate B.S. artists, and had gained their position on the account by being with the company for 9+ years, while also becoming sacred cows, beyond all reproach or challenge. The team had 3 people request to leave the account (including myself) in less than 1 year, quitting due to the poor team leadership, not because of Epsilon overall. In addition, the client demanded that my initial manager be removed from the account (which she was), yet upper management ignored these red flags and kept the account management team in place. Shortly after I left Epsilon, they lost this client account.

    Lazy personnel decisions - instead of hiring someone to replace the lost skill sets when someone left the team, they drop the vacated responsibilities onto other team members, completely altering or eliminating the job the remaining team members were hired to perform.

    Structured or formal training does not exist in any format - all you get are rambling brain-dumps - better take good notes, and fast! Don't ask for confirmation of your notes either, as feedback is a long time coming, if you get any at all.

    Medical/Health benefits are comprehensive, but a bit more expensive than my previous experience, and more expensive than I would have expected them to be based upon a company the size of Epsilon.

    Advice to ManagementAdvice

    Contact your clients directly on a regular basis and pay attention to their input and feedback, instead of just listening to what your client account team leadership is telling you. Maybe sacrafice a few sacred cows, replacing them with employees that have actual leadership and management skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Epsilon? Share Your Experiences

Epsilon

 
Click to Rate
or