Convergys Jobs & Careers


Show:  All Results Last 7 Days
30+ days ago

Inbound Customer Service Associate

Convergys Welland

As a 3rd party Customer Service provider, our Customer Service Associates are responsible for providing outstanding and exceptional quality support… CareerBuilder


2 days ago

Systems Analyst (SQL Expert Needed) – new

Convergys Jacksonville, FL

• Analyze and interpret business requirements to technical specifications from a business stance to determine how the user will utilize the system… CareerBuilder


11 days ago

Technician IV, Network Svcs

Convergys Appleton, WI

• Assist all end users with general computer operation and desktop application software questions and problems. • Troubleshoot end… CareerBuilder


26 days ago

Data Transport Network Specialist

Convergys Cincinnati, OH

• This person serves as the primary resource for the business requirements and networking standards and ensures that the business requirements… CareerBuilder


13 days ago

Network Architect

Convergys Cincinnati, OH

• Responsible for the development of network; security; and capacity management. • Function as a senior technical expert to the staff for… CareerBuilder


11 days ago

Specialist, Data Network

Convergys Orlando, FL +3 locations

Responsible for the design; project management; feasibility studies; time and cost estimation for the Convergys Corporate Data Network. This person… CareerBuilder


30+ days ago

Technician III, Network Svcs

Convergys Appleton, WI

• Assist all end users with general computer operation and desktop application software questions and problems… CareerBuilder


27 days ago

Customer Service/Sales Expert - $11.50/hr + Bonus & Benefits

Convergys Belleville

Customer Support Guru - $11.50/hr + Bonus/Benefits for full trained agents Convergys Belleville, ON What are you looking for in your next Job… Convergys


2 days ago

Inbound Customer Service - $12/hr + incentives! – new

Convergys Welland

Earn up to $15/hr You are a problem solver... You have an ability to relate to people... You enjoy working on computers... If this sounds like you… Convergys


16 days ago

Tech Support

Convergys Belleville

Technical Support Representative Convergys (formerly Stream) is proud to offer competitive wages and excellent benefits: 90 days of full-time, paid… Convergys


Convergys Reviews

1,391 Reviews
2.9
1,391 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
308 Ratings
  1.  

    You're a number, not a person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Agent in Ottawa, ON
    Former Employee - Technical Support Agent in Ottawa, ON

    I worked at Convergys full-time (more than 5 years)

    Pros

    Convergys offered a full time job and a pay cheque.

    Cons

    Employees are treated like numbers, not people. Scheduling considerations were based entirely on business needs with no real attempt made to create a good work / life balance for employees. The attitude from management was "take it or leave it" and the result was very high employee attrition. The pay was also sub standard and agents were moved around between team leads / supervisors frequently. There was no focus on building relationships with their employees or training and development. Convergys only cares about having butts in the seats to answer phone calls.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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