Convergys Jobs & Careers


Show:  All Results Last 7 Days
30+ days ago

Inbound Customer Service Associate

Convergys Welland

As a 3rd party Customer Service provider, our Customer Service Associates are responsible for providing outstanding and exceptional quality support… CareerBuilder


13 days ago

Technician IV, Network Svcs

Convergys Appleton, WI

• Assist all end users with general computer operation and desktop application software questions and problems. • Troubleshoot end… CareerBuilder


28 days ago

Data Transport Network Specialist

Convergys Cincinnati, OH

• This person serves as the primary resource for the business requirements and networking standards and ensures that the business requirements… CareerBuilder


15 days ago

Network Architect

Convergys Cincinnati, OH

• Responsible for the development of network; security; and capacity management. • Function as a senior technical expert to the staff for… CareerBuilder


15 days ago

Specialist, Data Network

Convergys Jacksonville, FL +3 locations

• Responsible for the design; project management; feasibility studies; time and cost estimation for the Security of Convergys Corporate Data Network… CareerBuilder


30+ days ago

Technician III, Network Svcs

Convergys Appleton, WI

• Assist all end users with general computer operation and desktop application software questions and problems… CareerBuilder


30+ days ago

Customer Service/Sales Expert - $11.50/hr + Bonus & Benefits

Convergys Belleville

Customer Support Guru - $11.50/hr + Bonus/Benefits for full trained agents Convergys Belleville, ON What are you looking for in your next Job… Convergys


4 days ago

Inbound Customer Service - $12/hr + incentives!

Convergys Welland

Earn up to $15/hr You are a problem solver... You have an ability to relate to people... You enjoy working on computers... If this sounds like you… Convergys


30+ days ago

$12/hr Technical Support Professional

Convergys Belleville

Convergys (formerly Stream) is proud to offer competitvie wages and excellent benefits: 90 days of full-time, paid training ($11.25/hour… Convergys


30+ days ago

Bilingual Customer Service Rep

Convergys Belleville

ConvergysBelleville, ON Bilingual Customer Support - $13.90/hr for fully trained agents Convergys transforms customer care and clients' brands… Convergys


Convergys Reviews

1,396 Reviews
2.9
1,396 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
309 Ratings
  1.  

    You're a number, not a person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Agent in Ottawa, ON
    Former Employee - Technical Support Agent in Ottawa, ON

    I worked at Convergys full-time (more than 5 years)

    Pros

    Convergys offered a full time job and a pay cheque.

    Cons

    Employees are treated like numbers, not people. Scheduling considerations were based entirely on business needs with no real attempt made to create a good work / life balance for employees. The attitude from management was "take it or leave it" and the result was very high employee attrition. The pay was also sub standard and agents were moved around between team leads / supervisors frequently. There was no focus on building relationships with their employees or training and development. Convergys only cares about having butts in the seats to answer phone calls.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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