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11 hrs ago

Offline Agent – new

Conn's Beaumont, TX

Offline Agent Address 3295 College Street, Beaumont, Texas 77701 Description… Glassdoor

11 hrs ago

Warehouse Operations Team Evening – new

Conn's Avondale, AZ

Warehouse Operations Team Evening Address 1100 N. 123rd Ave., Avondale, Arizona 85323 Description… Glassdoor

11 hrs ago

Accounting Associate – new

Conn's Beaumont, TX

The candidate is responsible for preparing month end journal entries, financial statement analysis, sales tax preparation, account reconciliations… Glassdoor

11 hrs ago

Warehouse Check in Lead – new

Conn's McAllen, TX

include, but are not limited to, confirming delivery routes for completion or… Glassdoor

11 hrs ago

Warehouse Assistant Manager – new

Conn's Dallas, TX

The Assistant Facility Manager supports the Facility Manager in our distribution warehouses to assure the highest rating in completion and customer… Glassdoor

11 hrs ago

Service Technician-Computers – new

Conn's Oklahoma City, OK

We have multiple locations available in Austin, CC, SA, GT, Houston and Dallas. There will be consideration for candidates in nearby surrounding… Glassdoor

11 hrs ago

Warehouse Cross Dock MIT – new

Conn's Houston, TX

include CPU verifications, equipment check and verification of product for delivery. The associate will assist lead installer with routing, location… Glassdoor

11 hrs ago

Warehouse Check in Clerk – new

Conn's McAllen, TX

The Check-In Clerk processes all product returned by lead installers/delivery drivers by first determining the status of… Glassdoor

11 hrs ago

Service Technician- Appliances – new

Conn's Lake Charles, LA +7 locations

• Founded over 120 years ago • Conn's is a publicly owned corporation • Currently operating 80+ stores and expanding • Offers comprehensive… Glassdoor

11 hrs ago

Equipment Operator – new

Conn's Dallas, TX +2 locations

The Equipment Operator will be responsible for the loading and offloading of trailers, as well as the cleanliness of the warehouse and will… Glassdoor

Conn's Reviews

76 Reviews
76 Reviews
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Conn's Chairman, CEO & President Theodore M. Wright
Theodore M. Wright
35 Ratings
  1. 1 person found this helpful  

    Avoid. Oppressive, unpleasant work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at Conn's full-time for less than a year


    * Conn's gives plenty of hours, and doesn't mind if you work over your scheduled times.

    * Management opportunities for associates who consistently beat their sales goals.


    * Verbally abusive management. Examples include: managers yelling in associates' faces on the sales floor, being threatened with suspension for simple mistakes, or threats of an associate being forced to work on the delivery team, without pay, on their day off for errors with processing customer delivery.

    * High-pressure sales environment. Employees are compelled to have customers make large purchases on lines of credit, and suggest that every customer who is not eligible for the two upper tiers of credit take "RAC Acceptance" (Rent-A-Center). RAC merchandise is financed with high interest, and may be repossessed in the event of non-payment.

    * Two weeks of training- as well as frequent mandatory meetings- at the corporate office, with no drive time or mileage reimbursement if you live out of town.

    * Archaic, obtuse computer system. Lengthy, complicated credit approvals. Terminals often go down or require approval from the "Hotline" (Helpdesk) to finalize transactions. Furthermore, the Hotline staff often seems overworked, rushed, and even hostile towards sales associates who need their help to approve credit/promotions/discounts for crucial sales.

    * Associates who do not sell at least $40,000/month can face disciplinary action.

    * Call logs are required paperwork, with a minimum of 10 customers called every day.

    * Mandatory purchase of $160.00 of embroidered employee shirts (not reimbursed by Conn's).

    * Daily surveillance of employees by the corporate office via the security cameras. Beyond standard loss prevention, employees potentially face disciplinary action for "horseplay," talking in small groups, or sitting at a computer terminal without a visible customer.

    * Associates in our store experienced issues with prizes for sales contests being delayed, substituted, or simply never awarded.

    Advice to ManagementAdvice

    Upgrading the computers to modern standards would make a huge difference- look at Best Buy terminals for a good example. Primarily, however- make Conn's a place people actually ENJOY working at, instead of trying to compel employees with negative, fear-driven reinforcement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO