CommVault Systems – Kanata
• Owning and Technically Supporting 3-5 Enterprise customers • Overseeing strategic customer problem escalations. • Documenting the resolution… CommVault Systems
CommVault Systems – Calgary
include: • Develop and implement account plans and approaches in line with the overall strategy formulated by the sales manager/VP • Identify… CommVault Systems
CommVault Systems – Toronto
We have an outstanding career opportunity for a successful Solutions Specialist, Information Management responsible for supporting our customers in… CommVault Systems
CommVault Systems – Kanata
We have an outstanding career opportunity for a Manager, Systems Engineering to be location in Ottawa, Ontario. The individual is responsible for… CommVault Systems
CommVault Systems – Sydney
include: • Work as part of sales team to formulate account strategies • Perform discovery while engaging with the customer to understand key… CommVault Systems
CommVault Systems – Germany
We have an outstanding careers opportunity for a Senior Implementation Specialist to be based in Germany. This role within the CommVault professional… CommVault Systems
“So far so great! Lots to learn, a wide range of technical skills in every team. Learning something new every day. ”
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at CommVault full-time for less than a yearPros
Lot's to learn about the company and products, never a dull moment.
I have learnt something new every day since I started (Over 6 months ago). There's a constant flow of work which makes the days fly by, in fact there's not enough hours in the day to fit everything in which leaves me looking forward to the next rather than dreading it!
On boarding training when first joining the company is good, and further training programmes are always on going.
Lots of avenues for progression.
Location couldn't be better - you can walk to Reading train station within 2 minutes.
There's a strong social atmosphere inside and outside of work which you can take or leave, as it's not everyones cup of tea (mixing with colleagues both inside and outside the work place).Cons
Sometimes workload can get the better of you, but unless you ask for help it won't magically appear - this is just common sense really - your supervisor/manager is there to help, and are always willing to.
Occasionally you may go to lunch late or leave a little late if you get stuck on a support call with a customer, however as it's round the globe 24/7 support you can always hand the case over to the next engineers on shift.
Benefits package is reasonable - nothing amazing but good compared to other companies!Advice to ManagementAdvice
It seems support is mostly measured on statistics (calls closed amount) which although is good to give employees targets to work towards, risks the quality of work and can cause stress if someone is seen to not be meeting these targets but they could be giving the best support in the world, just not closing as many calls as they are supposed to.RecommendsPositive OutlookApproves of CEO