Casual Male Retail Group

  www.casualmalexl.com
  www.casualmalexl.com
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Casual Male Retail Group Jobs & Careers in Washington, PA

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30+ days ago

Assistant Store Manager

Casual Male Retail Group Washington, PA +2 locations

The primary focus of the Assistant Store Manager is to support the Casual Male Store Manager in creating and managing a team of customer service and… Glassdoor


30+ days ago

Management Opportunities

Casual Male Retail Group Pittsburgh, PA +2 locations

• Help create and maintain a store culture focused on the customer, enhance the buying experience and build relationships that lead to long term… Glassdoor


23 days ago

Stock Coordinator

Casual Male Retail Group Homestead, PA

• Help create and maintain a store culture focused on the customer, enhance the buying experience and build relationships that… Glassdoor


30+ days ago

Store Manager

Casual Male Retail Group Monroeville, PA

The primary focus of Casual Male's store management is to create and manage a team of customer service and product knowledge experts who are… Glassdoor


30+ days ago

Key Holder - Sales

Casual Male Retail Group Monroeville, PA

• Motivates and directs others to meet or exceed targeted sales goals. • Responsible for achieving individual sales goals and assisting Store… Glassdoor


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Casual Male Retail Group Reviews

70 Reviews
2.0
70 Reviews
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Casual Male Retail Group President, CEO, and Director David A. Levin
David A. Levin
43 Ratings
  1. 1 person found this helpful  

    Customer & employee satisfaction is the least of their conserns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Casual Male Retail Group part-time

    Pros

    The store manager is awesome. The flexibility of scheduling is great. The customers are awesome.

    Cons

    The store is located in the Ghetto. Its a free standing building, not located in a mall or strip mall. Drug deals happen behind the store frequently. Next door is a cheap motel where they rent rooms by the hour. The building is old & has not been remodeled since it opened in the early 90's. The AC unit freezes up, the stock room only has 8 florescent lights that still work & DM refuses to all the store manager to order new bulbs because they are "too expensive". DM also refuses to allow the store manager to buy basic necessities that the store & employees need because they do not want to spend the money. Items such as a paper towel dispenser for the bathroom, a broom & dust pan, something to dust with such as a swiffer or feather duster. The employees & store manager have to spend their own money to buy these items. The wallpaper is peeling, the carpet is ripped, the front wall leaks every time it rains & soaks the carpet, so the store smell musty. The back door leaks & shorts out the battery on the door alarm, as well as the door is rusted. The store computer is old & worn out, it takes a minimum of 5 minutes to clock in & out, as well as when trying to look something up for the customers, it takes forever for the company website to come up, to the point that the customer looses interest. Many potential customers refuse to shop at the store because of its location & condition, many refuse to shop there because they are afraid for their safety due to the store being in a bad section of town. Many days go by where the total sales for the entire day is well under $300. I have had whole days where I have only had one customer the entire day with a total sale of around $100 and yet the company refuses to have weekly sales or promotional sales, instead they raise the prices on merchandise every month. The store has merchandise in the stock room that is 5+ years old, items that are not even manufactured any more & yet they refuse to mark them down or allow the store manager to clearance them, just to rid the store of very old stock & make room for new. Many items in the store have been there so long that they have become faded by the lighting or sunlight and yet the DM pushes for us to sell them at full price. Customers quite often buy merchandise, wear it to a function then return it, missing tags & soiled. DM has demanded that we allow this to happen with no questions asked, allow the customer to return obviously worn & soiled clothing BUT because its soiled, the garment can not be resold, so it has to be taken out of the system as damaged merchandise. THEN the DM pitches a hissy fit & complains that too many items are being marked as damaged. DM ignores the store until they have a problem with the daily operations or if the store is costing them money, then we can't stop hearing from them.

    Advice to ManagementAdvice

    Spend the necessary money for your employees to operate your stores in the manner in which you require. If you insist that customers can return merchandise even with it is soiled due to being worn, then DO NOT complain & cause problems for the store when they have large amounts of damaged items. You can not have it both ways!! If a store emails to say they have issues with the building, DO NOT ignore them. In fact STOP ignoring your stores. We do not email you because we have nothing better to do, if we take the time to send you an email about question or concerns then have the common courtesy of responding to said email within a 24 hour period. Allow store manager to clearance old &/or faded merchandise to make room for new, and by clearance, I don't mean 25%, I mean 75%. It not a clearance unless its 75% off. 25% off is NOT a clearance & just barely considered a sale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO