Capita Jobs & Careers in London, England

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24 days ago

Assistant Relationship Manager

Capita London, England +2 locations

We are looking for someone who is confident, accurate and energetic, who has excellent communication skills and the ability to adapt to changing… CareerBuilder

9 days ago

BBC Recruitment Manager

Capita London, England

To fill vacancies in line with agreed timescales, quality and performance ratios, the recruitment manager will be expected to build relationships… CareerBuilder

4 days ago

Service desk engineer

Capita London, England

*To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory. *To work… CareerBuilder

4 days ago

Project Manager

Capita London, England

All activities will be directed to deliver results on time and on budget whilst maintaining consistent governance and alignment to the overall… CareerBuilder

9 days ago

Senior Trust Manager

Capita London, England

- To have client relationship management responsibility for the team; To manage and/or supervise the management of key clients, assuring service… CareerBuilder

2 days ago

3rd Line Engineer – new

Capita London, England

• 3rd line support of Server related Incidents within agreed SLA's • Ensuring all incidents are updated in a regular, accurate and timely manner… CareerBuilder

25 days ago

HR Administrator

Capita London, England

The HR Administrator role is required to support the HR Division with various administration tasks. This role will work with multiple departments… CareerBuilder

26 days ago

Financial Accountant

Capita London, England +2 locations

You will be ACCA/ACA/CIMA Qualified with proven experience in a group financial reporting role. Industry experience in a large corporate environment… CareerBuilder

5 days ago

Project Management / SUDS / Integrated Modelling Specialist

Capita London, England

We are currently recruiting for an individual with experience in the flood and water management sector who has a specialism in project management… CareerBuilder

13 days ago

Relationship Executive/Sales Support

Capita London, England

* Manage closed course bookings for Professions courses * Liaise with clients and suppliers regarding dates, locations and prices * Complete and… CareerBuilder

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Capita Reviews

190 Reviews
190 Reviews
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Capita CEO Paul Pindar
Paul Pindar
61 Ratings

    Very Poor Customer Care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Engineer  in  London, England (UK)
    Former Employee - Desktop Engineer in London, England (UK)

    I worked at Capita full-time for more than a year


    You Get 5 years Security Clearance.


    Management is Poor. Customer care is atrocious. The manager only look at stats and figures and how to earn their bonuses. The Salary is Rubbish. Management do not look after employee. there is no progression ladders with Capita. All ways Short Staffed, they try squeeze every single penny out of you. The claiming system is to complicating. Most Definitely the worst IT provider i have worked for. Management changes every 6 months. Management Organization skills are Poor. so many complaints mainly caused by management. I have worked in 3 capita sites and will never recommend this job to a friend or family not even my enemies.

    Advice to ManagementAdvice

    Look after your staff. Give a decent salary. Stop looking at stats and figures and try provide good customer care. Do not Promise something you cannot Provide. Stop Short staffing the departments. Speak to your employees. stop changing our managers every 6 months. Learn that its not always stats and figures that count but customer care. Provide decent training. stop bullying staff and draining them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO