Assurant Jobs & Careers

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21 days ago

Order Processing / Status Processing Specialist

Assurant Tampa, FL

As a Fortune 500 company and a member of the S&P 500, Assurant's businesses offer a variety of products and services that provide opportunity and… Job Board

11 days ago

Bilingual Customer Care Reps

Assurant Milwaukee, WI

As a Fortune 500 company and a member of the S&P 500, Assurant's businesses offer a variety of products and services that provide opportunity and… Job Board

1 day ago

Customer Service Representative – new

Assurant Albany, OR

As a Fortune 500 company and a member of the S&P 500, Assurant's businesses offer a variety of products and services that provide opportunity and… Job Board

30+ days ago

Manager, IT Risk & Compliance

Assurant, Inc Miami, FL

o Developing key Information Security metrics that inform management of compliance position related to regulatory requirements (e.g., HIPAA, GLBA…

9 days ago

Enterprise Architect

Assurant, Inc Miami, FL

Assurant Solutions serves clients and their customers in 12 countries throughout North America, the Caribbean, Latin America, Europe and Asia…

30+ days ago

Director Risk Adjustment Operations ( Healthcare )

Assurant, Inc Milwaukee, WI

The Director of Risk Adjustment Operations is responsible for providing direction and oversight for the day-to-day risk adjustment activities. This…

2 days ago

Manager, Software Engineering – new

Assurant, Inc Austin, TX

Assurant Specialty Property is part of Assurant, a premier provider of specialized insurance products and related services in North America and…

30+ days ago

Solutions Architect

Assurant, Inc Atlanta, GA

North America and select worldwide markets. The four key businesses -- Assurant Solutions, Assurant Specialty Property, Assurant Health, and Assurant…

30+ days ago

Customer Service

Assurant Kansas City, MO +2 locations

Assurant Employee Benefits is part of Assurant, a premier provider of specialized insurance products and related services in North America and select… MyJobHelper

5 days ago


Assurant Westbrook, ME +2 locations

include the review of clinical records and communications with providers and other parties to facilitate the clinical aspects of the claim management… MyJobHelper

Assurant Reviews

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199 Reviews
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Assurant President, CEO and Director Rob Pollock
Rob Pollock
92 Ratings
  • 1 person found this helpful  

    Not Very Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Specialist in Kingston, ON
    Former Employee - Data Specialist in Kingston, ON

    I worked at Assurant full-time (more than 8 years)


    I worked at Assurant for 9 years.......there used to be many pros, such as functions, rewards, etc but they steadily disappeared over the years, not just for me (who was a stellar employee) but for everyone, except for management of course.


    No room for advancement and favoritism: If you weren't friends with management, you didn't get promoted. As with many large companies, you had to apply for another position if you were interested in it. They didn't base it on what type of an employee you were and how well you did in your current position, they based it on how well you did in the interview or whether you were friends with management! I was turned down for another position because I didn't answer the interview questions the way they wanted me to. The position was given to someone who always failed her audits, never met her productivity requirements and was constantly calling in sick. That's Assurant's way of doing things....move the bad employees from department to department rather than get rid of them until there are no more departments to move them to. There was one employee who couldn't do any of the jobs that they put her in yet they kept moving her around until she finally screwed up so bad that they had no choice but to get rid of her. (She didn't even have to apply for another position, they would just give her one.) Be terrible in your job and they recognize that by giving you something else to do but you can be the best in your job and not be given an ounce of recognition even though you're the reason the company is as successful as they are.

    Mid-Year and Year-End Reviews are a farce: You were forced to evaluate yourself every 6 months, then your supervisor would review you. They supposedly used these reviews to evaluate your merit increase. Bahahaha! Like I said before, I was a stellar employee, never called in sick, was always positive, always beat productivity requirements, never failed my audits, was top employee in my department and always, always had positive reviews from my supervisors. All that got me was a tiny raise that wasn't even enough to keep up with the cost of living! The merit increases went down every year that I was there even though my work ethic, etc got better. First year I was there I got a 4% increase. Last year I was there (9 years later) it was less than 1%! Not much incentive to continue working there. When I gave my notice, rather than offer me more money than the job I was going to was paying me, they hired TWO people to replace me. Someone didn't think that one out very well. But that's Assurant, don't want to give too much for fear of someone expecting even more. All I expected was respect and recognition for a job well done.

    They had a suggestion program where employees could provide their suggestions on how to improve things. If your suggestion was approved they would actually give you money. Sad thing is, they never approved any of the suggestions. Instead, someone in management would implement your suggestion later on and claim it as their own. I figured that's the only way some management in that company are where they are......because they used their employees and took credit for things that should have been given to the employees instead.

    Advice to ManagementAdvice

    - The little guys are the reason you are where you are today and why you continue to be where you are today. Don't think you're anything special because you're part of management. You didn't get there on your own.
    - Recognize the good employees and get rid of the bad ones.
    - Have more respect for the people who actually do the work and stop promoting people based on the fact that they are your friends and have no experience at all.
    Increase your pay range. Make your employees feel like you actually WANT them there instead of making them feel like they're lucky to have a job.
    - Be more truthful to the employees who are on the low end of the totem pole. Just because you're at the top of the totem pole doesn't mean you're any better than them. Without them you would be nothing.

    I liked my job, if I didn't I wouldn't have stayed there for 9 years as the pay wasn't a reason to stay that's for sure. I would have stayed until retirement had I been given the respect and recognition that I deserved. Oh well, not to toot my own horn but you lost an excellent employee and gained two more useless ones. But no matter what I say, you'll continue to do what you do and just treat the employees as if they're just a number. Sad, really sad!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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