American Automobile Association (AAA)

  www.aaa.com
  www.aaa.com

American Automobile Association (AAA) Jobs & Careers


Show:  All Results Last 7 Days
30+ days ago

System QA Developer

The Auto Club Group Tampa, FL

Our Automation Team works in a collaborative development environment. The System QA Developer/Analyst will provide senior-level contribution to this… CareerBuilder


30+ days ago

SAS Developer / Analyst

The Auto Club Group Tampa, FL

• Understand, document, present, design, develop, deploy and support data cleansing, consolidation, and validation production processes in support of… CareerBuilder


30+ days ago

Account Manager/Customer Service

The Auto Group Kings Langley, England

The Auto Group has been in operation since March 2012 and has quickly become one of the leading warranty companies in the automotive industry. An… Reed.co.uk


17 days ago

Architect/Project Manager

AAA Harlem, NY

Small growing Architectural firm seeking Intermediate level Architect w/ some Project Management skills to develop contract dcuments and manage small… AAA


23 days ago

Digital Media Specialist

AAA Heathrow, FL

The position is responsible for researching, purchasing, and manipulating a variety of digital media formats, including audio, still photography, and… CareerBuilder


16 days ago

Call Center Supervisor

AAA (The Auto Club Group) Nashville, TN

• Manage a team of call center agents. • Be available to affect the entirety of the team's operations. • Manage by walking around. Be visible… CareerBuilder


2 days ago

Leisure Travel Sales Agent – new

AAA (The Auto Club Group) Bismarck, ND

We seek an experienced Leisure Travel Agent in our Bismarck office. If you possess extensive leisure travel experience, proven sales & customer… CareerBuilder


13 days ago

Sales Agent

AAA Northern New England Auburn, ME

We offer an array of insurance products and services and these multiple business lines have enabled us to endure rapidly changing trends, an… CareerBuilder


8 days ago

Claim Specialist - Field CAT Unit

AAA (The Auto Club Group) Aurora, IL

Our Claims Specialists independently perform detailed and highly complex claims investigations and processing. Provide guidance and technical support… CareerBuilder


12 days ago

Customer Sales & Service Representative

AAA (The Auto Club Group) Dearborn, MI +5 locations

Provides a high level of customer-focused sales in a high volume, fast paced call center environment, using PC, internet and ACD phone technology… CareerBuilder


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American Automobile Association (AAA) Reviews

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335 Reviews
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American Automobile Association (AAA) President and CEO Robert L. Darbelnet
Robert L. Darbelnet
103 Ratings
  1.  

    Call Center - We're helping motorists 24/7!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center in New York, NY (US)
    Current Employee - Call Center in New York, NY (US)

    I have been working at American Automobile Association (AAA) full-time (more than an year)

    Pros

    I've been here for two years now. Started P/T - now I'm full time for benefits. Great training class! I've helped a lot of people across the USA - mastered searches on Google maps, auto care, lodging, membership benefits. There is a 401K matching program, dental / medical, and now a retirement pension! Co-workers are friendly, but there is never time to mingle. Most of the Supervisors are great! We get two 15 min. breaks and a 30 min lunch.

    Cons

    I sit with my head attached to a phone for 7.5 hours. I've gained 45lbs in my first 6 mos. The calls come non-stop with a loud beep in between. Certain supervisors yell @ counselors across the room. Calls can be stressful when drivers are in danger. Sometimes its hard to sleep at night.

    Advice to ManagementAdvice

    Set us up (in the future) so we can assist members with roadside calls from home. I need to get out of that chair.
    Allow a casual dress day.
    -or at least sneakers under our desk (no one sees our feet).

    Recommends
    Neutral Outlook
    Approves of CEO

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