Alaska Airlines Jobs & Careers


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3 days ago

Customer Services Agent PG1

Horizon Air Bellingham, WA

It's a heartfelt approach, as much as technological innovations and customer-pleasing onboard service, that is at the core of the "Horizon… Glassdoor


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84 Reviews
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Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
38 Ratings
  1. 1 person found this helpful  

    Working for Alaska Airlines is "North of Expected"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Alaska Airlines full-time

    Pros

    -The "Alaska Spirit" and friendly work environment
    -Ancillary training and career development programs
    -Travel Benefits
    -Performance-Based Incentives

    Cons

    -Knowledge Management -- company could do more to harness the "tribal knowledge" of its employees.
    -Odd working hours for frontline employees
    -Career development incentives for union employees

    Advice to ManagementAdvice

    Never forget what the airline means to Alaskans. It is more than just transporting people from place to place. For Alaskans, this airline is an essential link in the supply chain, and they often rely on its cargo operations for transporting basic necessities to and from remote villages. Although it is primarily a passenger airline, senior leaders must not forget the crucial role its Cargo Operations department plays.

    Recommends
    Positive Outlook
    Approves of CEO

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