A&P Jobs & Careers


Show:  All Results Last 7 Days
25 days ago

National Specialty Food Sales and Marketing Agent

Great Atlantic Ocean Isle Beach, NC

Wholesale Gourmet Food Company in Southeast North Carolina seeking experienced specialtyfood sales person to support and expand sales with new and… Great Atlantic


26 days ago

Business Office Manager

Great Atlantic Ocean Isle Beach, NC

Office Manager needed for growing business. The position requires: A minimum of 2 years of prior administrative experience or equivalent education… Great Atlantic


30+ days ago

VP Foreclosure/ Bankruptcy

Atlantic Pacific Group, Inc. Dallas, TX

• Knowledge of investor guidelines including FHA, VA, FNMA, FHLMC and GNMA. • Extensive experience with default reporting… CareerMarketplace


19 hrs ago

Special Loan Manager - Contract to Hire – new

Atlantic Pacific Group, Inc. Dallas, TX

• Ability to process system changes on CPI.MSP Fidelity Servicing systems for loan modifications. • Experience creating ARM plans based on needs… CareerMarketplace


30+ days ago

VP Loan Administration

Atlantic Pacific Group, Inc. Dallas, TX

• 10+ yrs in a leadership capacity in Loan Administration. • Strong MSP experience • Experience with outsourcing • Proven ability in process… CareerMarketplace


3 days ago

Desktop Support II – new

Atlantic Pacific Group, Inc. Irvine, CA

• Provide helpdesk support and resolve problems to the end users satisfaction • Monitor and respond quickly and effectively to requests received… CareerMarketplace


25 days ago

Now Hiring

AP Acworth, GA

National Health Benefits Company is seeking motivated, hard-working individuals for positions as Benefits Specialist. No experience is necessary… Getit.me


14 days ago

Hiring for Two Available Positions

AP Panama City, FL

Our company is seeking outgoing, energetic people who have a passion for helping others. Two positions available - Recruiting Specialist and Benefits… Getit.me


30+ days ago

Are You Looking For Part Time Employment?

AP Macon, GA

Health and Dental Benefit Company is hiring motivated individuals to work as customer service representatives. We offer: Part Time and Full… Getit.me


14 days ago

Positions Available Immediately!

AP Birmingham, AL

Our company is seeking outgoing, energetic people who have a passion for helping others. Two positions available - Recruiting Specialist and Benefits… Getit.me


A&P Reviews

116 Reviews
2.2
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
A&P President & CEO Paul Hertz
Paul Hertz
7 Ratings
  1.  

    Store Manager is a absolute moron who does not know how to treat his employees, be it senior ones or new hires.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Patterson, NY (US)
    Former Employee - Customer Service in Patterson, NY (US)

    I worked at A&P part-time (more than 5 years)

    Pros

    Fairly flexible schedule, low, yet consistent pay, some nice/hard working people, many nice customers to serve.

    Cons

    Store Manager is BRUTAL to work with & has "0" communication skills, extremely low pay, & small pay raises. Many of the teenagers/early 20s crowd are in "Cliques". This is problematic, since they tend to help out/cater to/work with their fellow clique member versus treating other staff equally. Management is clearly oblivious to this daily scenario, which impacts the daily work environment & many times the outcome is poor customer service.

    Advice to ManagementAdvice

    #1--This store manager needs to be removed ASAP from this store. He is by far one of the worst managers with respect to communication & treatment of his employees that I have ever seen or had worked for. I can't believe the corporation still has this man working for them. It in itself is amazing.
    #2---The store needs to have baggers for their customers, specifically on weekends and during rush hour. This is pertinent for excellent customer service. The store MUST have the head cashiers/customer service clerks bounce from register to register bagging for the customers. They must only stop from doing this when paperwork/financial issues need to be handled. Most of the time, these head cashiers do nothing for long lengths of time, and just stand around talking with other employees. A customer may need to have a cart full of groceries to be bagged, and yet the customer service person is doing absolutely nothing in front of the customer, but talking with a co-worker or friend. This is just terrible daily customer service, by these so called "customer service clerks/head cashier."
    Upper management MUST make sure these individuals are constantly bagging for customers versus constantly standing around doing nothing, yet some of them believe they are part of management. This is a joke.
    #3-- Management must actually listen to their employees who do the job day in and day out. They actually should solicit constant suggestions from employees, especially those who have worked for the company for many years. They need to encourage these suggestions, not just have a suggestion drop box. And they should make the employees feel that their suggestions will actually be listened to in order to improve the company and/or work environment & customer service experience.
    #4) Get rid of the "Thank You...come again" repeated phrase. Customers hate this repeated robotic phrase. It carries no sincere meaning, especially to regular every day customers. A sincere: Thanks, Thank You, See you next time, See you next weekend, have a great weekend, nice talking with you, nice serving you, happy holidays, basically a pleasant and warm closing statement. This means something to people and makes them feel as if you really care about them and like them and their patronage. But a robotic: Thank You, Come again...next customer..Thank you come again...Next customer ..Thank you come again.
    This is in itelf: MORONIC. As a regular customer, I would absolutely hate this. And as an employee, you feel like a drone!!!
    #5) Stop timing your cashiers to the point of it being a road race. No customer enjoys the cashier sending all their grocery items to the end of the belt as soon as possible!! This provides LOUSY service, which customers hate. Rather than timing your cashiers, just observe that they are moving their line along fairly quickly, and that they are making their customers feel welcome. I can say wholeheartedly that there are/were no cashiers that were working there that were excessively slow to the point where any customer would be upset, unless maybe if it was their first day it two on the job. Customers should leave with a smile and leave happy. This is hard to provide to the customer when your transactions are turned into a road race. Drop this rediculous policy now!,,,,,,,,
    PROVIDE SINCERE, NICE, FRIENDLY, HELPFUL SERVICE, versus the current poor atmoshphere. It is rediculous and many customers have mentioned that it is just so impersonal, which it is. Cashiers need to move their customers along fairly quick, since no one wants to wait in line all day, BUT get rid of the road race mentality ..."got to get your speed numbers up" mentality and start focusing on real customer service!!!!!!!!!!!!!!!
    #6) It starts at the top of each store, as with any store. Therefore, get rid of the "bully" store manager that runs the store, and bring in a real pleasant & professional guy who employees will respect and love to work for. A great manager will EASILY be able to have his employees run a mile for him. But a poor manager will have a hard time getting much out of his employees, even if he uses a "bully" mentality. Ship this guy to another store, at the very least, ASAP. If the current store manager works there when you think about applying, do your self a favor and don't apply there. Go to another supermarket in the area, such as, Big Y or Shoprite. Believe me, you will be glad you did!!! And that is not even taking the rest of the above mentioned information into consideration, such as the extremely low wages, and the lazy and ineffective customer service adolescents that pretent to work there.
    Again, do yourself a favor and go elsewhere!!!!!!!!!!!

    Doesn't Recommend
    Negative Outlook

Work at A&P? Share Your Experiences

A&P

 
Click to Rate
or