Glassdoor is your free inside look at Whole Foods interview questions and advice. All 234 interview reviews are posted anonymously by Whole Foods employees and interview candidates.
Accepted Offer – Interviewed on Markham, ON Aug 2012 – Reviewed Nov 16, 2012
Interview Details Most interviews take place at a hotel banquet hall...it is somewhat of a cattle call if it is due to a new store opening. You are required to fill our some forms and then given a short panel interview and required to watch some short company culture videos.
Interview Question – What products do you use and what natural lines and supplements do you like? View Answer
Negotiation Details – Not much room to negotiate hourly rate. You either take it or leave it. The research I did on the position revealed a misleading salary base rate.
Accepted Offer – Interviewed on West Vancouver, BC Jan 2012 – Reviewed Nov 16, 2012
Interview Details Interviewed with Associate Store Team Leader then department Team Leader, followed by the Store Team Leader and a panel interview. Questioned pertaining to leadership and training ability, product knowledge, lifestyle and outlook.
Interview Question – Nothing is difficult or unexpected in an interview. Answer Question
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
No Offer – Interviewed in Oakville, ON Jun 2011 – Reviewed Dec 13, 2011
Interview Details
Several Team Members, HR, STL and coordinator....
Questions regarding financials, culture and etc...
Interview Question – Tell me a time when you have a problem with a customer and how did you resolve it? View Answer
Accepted Offer – Interviewed on Vancouver, BC Apr 2010 – Reviewed Jul 01, 2010
Interview Details I was asked how much I know about WFM and about core values. Make sure you know them well and refer to them. Also customer service experience is important.
Interview Questions
Accepted Offer – Interviewed on Oakville, ON Jan 2010 – Reviewed Apr 21, 2010
Interview Details
Brought in my resume and completed an application.
Was contacted by the Produce Team Leader. We chatted briefly and then set-up an in person interview.
Typically you would have a screening with the Store Team Leader then with the department Team Leader. My was reversed due to availability.
Both interviews were less than 30 mins. Spoke about why I wanted to work there, why I left my last job, my previous experience and a bit about flowers. Very laid back interview. Conversational.
Interview Question – Spring is coming up - name top three flowers you'd want to see on the sales floor for the season. View Answer
Accepted Offer – Interviewed in New York, NY (US) – Reviewed May 22, 2013 New
Interview Details I applied online on the company website. Two days late I received a call from an employee, on that call they immediately gave me a phone interview. They asked me what I do at my current job, why I want to work at whole foods, and what does customer service mean to me. At the end of the interview the interviewer advised me to find out more information about the company and invited me to a group interview. The group interview was at the end of that week and it was an intense two hour process. There was about 40 people in the groups. They had each of us answer four Introductory questions about our self. Name, favorite food/activity related to food, why do you want to work at whole foods as opposed to other retailers, why now, and what's your position. (At this point you have to try your best to stand out amongst the others so say something memorable) . After that they made us get into groups. In the the first group presentation we had to describe what customer service meant to us, describe a time when we received bad customer service, and give examples of poor customer service and present it to the class in the group. In the second group presentation we were given a list of the companies core values, We had to pick a value and creates a 30 second commercial for that value and a slogan. After that we were told we would get a call back within the next week if they were interested, I did get a call back and I'm awaiting my interview later on this week, I am very confident that I will receive the job because I am l l know a lot of information about the company and I have years of cash handling experience
Interview Question – Tell me about a time when you received poor customer service Answer Question
Declined Offer – Interviewed in Birmingham, AL (US) – Reviewed May 12, 2013 New
Interview Details They called me first, then I drove over for the interview. The interview is conducted sitting in the booths at the front end of the store. This can be very nerve-wracking if you were hoping for a quiet, distraction-free interview environment, but perhaps they're trying to assess your ability to handle the activity of the store. If that interview is successful, they'll call you a few days to a week later to interview with the next-higher-up manager. If this is successful, they'll usually offer you the job on the spot, or tell you that they wish to hire you but you must first interview with the store manager.
Interview Question – "When have you ever had to deal with an uncomfortable situation on the job and how did you handle it?" I was frank and told them about a harassment incident and the store manager seemed impressed with how I handled things, so don't be afraid to give a real example. Or you could just fabricate, it's not like they will call your old boss and say "Hey did you really scream at/punch/stalk/steal from XX employee four years ago?" Answer Question
Reason for Declining – I decided to take a work-study job instead. The traffic to the Whole Foods store was abhorrent, and I was told by two different friends who work there that WF will write you up for being late even if they schedule you to be there during the worst rush-hour times when traffic is at a standstill.
Accepted Offer – Interviewed on New Orleans, LA (US) May 2013 – Reviewed May 08, 2013
Interview Details Application was filled out online. I had an employee referral and was contacted about a week later to come in for an interview. The interview was with 2 of the store employees, one of which asked me questions for about 30 minutes while the other listened and asked any additional questions at the end. They then told me to wait for my second interview, right then and there. A department manager came over and asked me a couple more questions, then the first person who interviewed me offered me the job! Signed the offer letter same day as my interviews. Currently going through a background check, then start training.
Interview Question – Describe a time in your past employment where you went above and beyond for a customer. Answer Question
Negotiation Details – No negotiation, offer was straightforward $10/hour.
Accepted Offer – Interviewed on Portland, ME (US) Feb 2012 – Reviewed May 07, 2013
Interview Details Was called in for 1 interview. Very basic interview. Was called in for a second interview and it was more serious. Then the next day i was called for the job.
Interview Question – What are your weakness'? Answer Question
Negotiation Details – They asked me what i was looking for (shift wise) and i said days or nights. They only had nights available. They also told me what they were going to pay me and when i would start.
No Offer – Reviewed Apr 28, 2013
Interview Details I applied online. The Supervisor called me to schedule an interview. I got interviewed by 2 people at the same time. The interview was an average interview regarding the store and how you would deal with a customers at the store. If they like you, they would call you back for another interview with the manager.
Interview Question –
What do you know about Whole Food?
Why do you want to work here?
How do you deal with a difficult customers
Answer Question
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No thanks – I'll just look around