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Tim Hortons
www.timhortons.com Oakville, Canada 1000 to 5000 Employees
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Tim Hortons Interview Questions & Reviews

Getting the Interview  45 Interviews

61%
24%
8%

Interview Experience  41 Ratings

63%
31%
4%
45 interview experiences
Updated Apr 28, 2013
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Interview Outcome:   All No Offer Received Offer

Crew at Tim Hortons

Accepted Offer – Interviewed on Kingston, ON Jan 2011 – Reviewed Apr 28, 2013

Interview Details two interviews. interviewer put me at ease

Interview Question – do you plan to be here in a year   Answer Question

Negotiation Details – no negotiation salary and benefits set

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Team Member at Tim Hortons

Accepted Offer – Interviewed on Newmarket, ON Aug 2012 – Reviewed Apr 14, 2013

Interview Details My friend who worked there called me and said I had an interview without me ever even meeting the manager!
I met her, she loved me instantly and called up my references almost immediately after the interview had taken place. A day later I received a phone call to say I had gotten the job! I started about a week after said phone call.
She gave me a questionnaire sheet, but instead of me filling them out with my own knowledge, she literally gave me the answer booklet. Took about an hour to fill it all out even with the answers. Fairly unprofessional to say the least, but hey, I needed the money.

Interview Question – I was caught off guard about the questions regarding how to recognize a fake bill, and ladder safety. I had never learned anything about either of those things.
Other than that they were extremely basic. i.e. Why do you want to work here? Name a situation where you had to use team work to solve a problem, etc.
  Answer Question

Negotiation Details – I was offered the student minimum. Absolutely zero negotiation.

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District Manager at Tim Hortons

Accepted Offer – Reviewed Apr 05, 2013

Interview Details Interview process was very detailed. Was first by phone with hr. Then I had 3 separate interviews with the director.

Interview Question – Explain a day in the life of what you're doing now. This kind of threw me off!   Answer Question

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Store Front Cashier at Tim Hortons

Accepted Offer – Reviewed Apr 01, 2013

Interview Details Easy straight forward interview, basic questions

Helpful Interview?  
Yes | No
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Store Front/Cashier at Tim Hortons

No Offer – Reviewed Apr 01, 2013

Interview Details I applied to 58 tim hortons, 5 called me back. 2 interviews that didnt lead to a job.

Those 2 interviews mainly consisted of situational based questions. Got the interview calls less than a week after applying.

Got an interview with another tims. They only asked me my availability and if i worked in food service before(i havent). Interview lasted a minute, got a call a couple of hours later asking if i would like the job. I accepted. Got 2 other tim hortons interviews after I accepted that offer, so i didnt go to those.

Interview Question – What can you offer us that they (their current workers) cant?
When was a situation when you went above and beyond your expectations?
When were you put in a difficult situation and how did you react?
  Answer Question

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Tim Hortons - Store Front/Baker at Tim Hortons

Accepted Offer – Interviewed on Surrey, BC Mar 2010 – Reviewed Mar 07, 2013

Interview Details Bring in resume
get a call to come in for interview
get asked why you want to work for tims
why do you feel this is a job for you
what are your strong points & your weak points

Interview Question – Telling them about your weak points   Answer Question

Negotiation Details – No big deal

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Store Front/Cashier at Tim Hortons

Accepted Offer – Interviewed on Surrey, BC Mar 2010 – Reviewed Mar 02, 2013

Interview Details I had no previous experience working in customer service but a friend offered to give me a referral. I sent in my application form + resume and received a call after a few days to come in for an interview.

Interview Question – All the "interview" consisted of was asking for my availability. I was hired on the spot and went into training the next day.   Answer Question

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Team Member at Tim Hortons

Accepted Offer – Interviewed on Toronto, ON Nov 2012 – Reviewed Jan 08, 2013

Interview Details It is a very easy interview. The manager just try to confirm how long you gonna stay here, as they don't want to waste their time on training if you would only work there for less than half year.

Interview Question – What's you plan in one year?   View Answer

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Cashier at Tim Hortons

Accepted Offer – Interviewed on Berwick, NS Feb 2008 – Reviewed Nov 27, 2012

Interview Details I applied online, was called for a phone interview about a week later, and then another phone interview about two days later. I was then granted a in person interview at my local store and was hired via phone the next day.

Interview Question – The questions were very basic. They seemed more concerned about whether I have a bad record or have stolen money from a till in the past than my working ability.   Answer Question

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Tim Hortons - Store Front/Baker at Tim Hortons

Accepted Offer – Interviewed on Toronto, ON Jun 2012 – Reviewed Nov 03, 2012

Interview Details You can easily get in if you know someone already working there and you get a referral. That's how it was in my case. I got referred, went into a store branch with my resume, interviewed on the spot by the store manager, phoned the same day to be hired.

Interview Question – How do you define excellent customer service?   Answer Question

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