Glassdoor is your free inside look at The Vanguard Group interview questions and advice. All 188 interview reviews are posted anonymously by The Vanguard Group employees and interview candidates.
The Vanguard Group Interview Questions & Reviews
Getting the Interview 188 Interviews
Interview Experience 167 Ratings
Client Administrator at The Vanguard Group
Accepted Offer – Reviewed May 16, 2013 New
Interview Details The hiring process is very long and strange. They ask a lot of questions that are less job specific and more HR types. Be prepared for multiple interviews, little feedback, and a long hiring process. They take forever to decide to hire.
Negotiation Details – They moved a little.
Helpful Interview?
Yes |
No
Problem with this interview?
Client Relationship Specialist at The Vanguard Group
Accepted Offer – Reviewed May 13, 2013 New
Interview Details Phone Interview. In person, one on one, panel. Star based questions. Learn the format and you will do well. Pretty straight forward.
Interview Question – What would your biggest fan say about you? Answer Question
Negotiation Details – None. Firm offer.
Helpful Interview?
Yes |
No
Problem with this interview?
Client Relationship Specialist at The Vanguard Group
No Offer – Interviewed in Scottsdale, AZ (US) Apr 2013 – Reviewed May 12, 2013 New
Interview Details 2 X 1 hour interview. 1st interview is roleplay and 2nd interview STAR based question
Interview Question – Role Play was kind of hard for me Answer Question
Helpful Interview?
Yes |
No
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Retail Services at The Vanguard Group
Declined Offer – Interviewed in Scottsdale, AZ (US) Feb 2013 – Reviewed May 11, 2013 New
Interview Details Case study and behavioral based questions.
Interview Question – Name a time when you knew your superior was wrong and needed to correct them. Answer Question
Helpful Interview?
Yes |
No
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High Net Worth Client Manager at The Vanguard Group
No Offer – Interviewed in Mar 2012 – Reviewed May 08, 2013
Interview Details 2 phone interviews, 1 on 1 interview, and role play.
Interview Question – Case study regarding upset client. Answer Question
Helpful Interview?
Yes |
No
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MBA Development Program at The Vanguard Group
No Offer – Interviewed in Scottsdale, AZ (US) Nov 2012 – Reviewed Apr 29, 2013
Interview Details
I was originally contacted in November to do a phone interview. This was the typical HR screening type call where they want you to walk them through your resume and ask you some basic behavioral questions. Very simple. Then I was invited to an in-person interview in Scottsdale, Arizona. Had to interview with 3 different individuals (HR, previous LDP's, and current manager). This was pretty straightforward as well but I was extremely disappointed with the follow up, or lack therefore.
I waited about 3 weeks after the interviews before reaching out to the HR contact regarding my candidacy. I emailed her and left several voicemails but she never returned my calls. Eventually I even tried contacting her admin and another individual I interviewed with to flag her down and was told she would relay my messages. After another week or so I finally heard back from the aforementioned HR contact and was told they would be moving forward with other candidates. This was terribly unprofessional and tarnished my whole experience interviewing with this company. I would not give Vanguard much consideration as a potential employer.
Interview Question – They had us do a role play exercise with a current employee, regarding how we would deal with a difficult subordinate as a manager. We had about 10 minutes to read a mini case that prefaced the background information and then had to deliver how we would handle the situation. Answer Question
Helpful Interview?
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Client Service Associate at The Vanguard Group
Accepted Offer – Interviewed on Charlotte, NC (US) Aug 2011 – Reviewed Apr 29, 2013
Interview Details Vanguard mostly uses the STAR type interview questions. So its "Tell me a time when" Or "Describe a situation when" questions. They want you to put it into STAR format. Situation, Task, Action, Result.
Interview Question – Unfortunately I don't remember the questions because its been a while since I've interviewed. Answer Question
Negotiation Details – There wasn't really any negotiation. It was a "take it or leave it" type offer.
Helpful Interview?
Yes |
No
Problem with this interview?
Client Relationship Specialist at The Vanguard Group
Declined Offer – Reviewed Apr 26, 2013
Interview Details It first started off with a campus interview, then I was invited to their office for an interview with other candidates. The interview consisted of a case study, and then a formal interview. At the end, the candidates were given a tour of the location. Based on my inital impression of the place, it seems current employees do not enjoy working there.
Interview Question – Questions concerning ETF's and investments Answer Question
Reason for Declining – Overall, I did not like the company culture. It seemed people did not enjoy working there.
Helpful Interview?
Yes |
No
Problem with this interview?
Client Relationship Specialist at The Vanguard Group
Declined Offer – Interviewed in Charlotte, NC (US) Apr 2013 – Reviewed Apr 25, 2013
Interview Details Met recruiter at recruiting event in NY, had a basic phone interview, then was flown down to NC for a 4 hour interview. Interview included overview of company, positions and 2 one-hour interviews. STAR format behavioral interview. Straight forward questions about accomplishments and how you handle bad situations. HR was very friendly and helping. NC location is mostly a call center though
Interview Question – Describe a situation at which you failed? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Processing Associate at The Vanguard Group
Accepted Offer – Interviewed on Scottsdale, AZ (US) Apr 2013 – Reviewed Apr 22, 2013
Interview Details After an initial phone interview, I was asked in to the office for a 4 hour interview that included a briefing on the company and benefits. There was a 1 hour interview answering questions based off of a case study and reading a paragraph where you role played a phone conversation with a client. There is also a 1 hour traditional behavioral interview with a different person. Everyone that I came in contact with was professional and positive.
Interview Question – I thought the most difficult part of the interview was the role play, because it made you think on your feet. Answer Question
Negotiation Details – I did ask if the salary was negotiable and was then explained the "total rewards" theory. In the end I accepted the offered salary.
Helpful Interview?
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No
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