T-Mobile Interview Questions & Reviews

Interview Details Interview was done in a group setting. When arrived, was asked to fill out forms and sit in their cafe. After that, sat down with one HR representative and on Team Manager and was asked multiple questions based on Call Center expectations. After that, was asked questions based on past work history and examples of a time when.... The HR rep would write down comments while the Team Manager asked and spoke. Very nice people as they really would like to just get a feel of you right then and there. If you are lucky enough and are picked as a possible future rep, you are then asked to go upstairs to listen to calls for a few minutes with a rep. Finally you are brought down and exited where you wait for a call.

Negotiation Details – There is none. They offer you based on your background between 11-13.94

Interview Details Brought in my resume' to the store. The manager called me over the phone to schedule and interview. I met with the store manager and the regional manager. So there was two interviews. Basic interview questions. The regional manager had three markers and I basically had to sale them to him. Sign a consent for background testing and drug. Two weeks later received an email saying I had the job.

Negotiation Details – No, negotiation phase.

Interview Details There was one interview after taking test and under going a background check. They were pleasant. Employees were nice. The questions were basic. I was led to believe there was great room for growth but in reality there was little.

Interview Details The interview is long , and they ask you roll plays like what will you do with a angry customer and how did over came a situation to make him leave happy ?

ask yourself question like that , what was something that you did that impress everybody and resolve an issue think stuff like that ,

Have you resume with all you jobs and dates ...correctly every day year and month , they take this very series past 10 years jobs

Interview Details Interview over the phone, then with teh store manager.

Interview Details I applied online obviously. I got called for an interview about 2 months ago into a store in Midtown NYC area. I think I did pretty good in the interview she basically asked me sales question, how I would keep up with my sales quota etc.

One month passed and a second store called me saying I was referenced to them by the manager in the Midtown NYC Tmobile store. I went to the interview, and she basically asked me the same questions, this time more concerned on my previous experiences and how I would treat the customers etc. Basic sales person interview questions. Again I think I did pretty good, she assured me that she was going to call me the following week but no call no show. (This was two weeks ago) So I am going to safely assume I must have done something wrong in the interview.

They look more for experience with a wireless carrier, in my case they seemed more interested in my experience with an AT&T authorized retailer.

Interview Details The recruiters were very diligent with keeping me informed throughout the process. The hiring management was also very courteous and professional. Unfortunately, the position is on hold due to the upcoming Metro PCS merger so I'm on standby.

Interview Details This was one of those interviews where you know more than the person interviewing you. I must have said all the right things because I was invited to skip much of the hiring process after interviewing with 6 people at my first interview. I was not entirely sold on the job and it was kind of a last resort thing for me. Very close to my house so short commute time etc... I decided to do the background check just so I could keep the option on the table in the event that nothing else panned out.
The background check was conducted by an outsourced third party who is located somewhere in India. After about a week I was informed that the company was unable to verify a substantive part of my resume, because the previous employers would not disclose the information they were requesting. Also they had mountains of criminal convictions for people with the same first and last name as me. They expected me to do their work for them. Most of the people did not have the same middle name, all had different DoB (most were 20 years older than me) and they all lived in parts of the country where I have never even set foot. Many of them were African American or Hispanic all in all it should have been very easy for a professional company to verify my employment and make the determination that the criminal records were not me. All this to say they are not a professional company. Perhaps if my circumstances were different and I really needed the job, I would have put in the effort and done their job for them but I didn't need the job and informed them as such.

Interview Details when making the interview from csr 1 to csr 2 the interviewer asked a strange question but it was to test on the spot selling ..he asked me to sell him a monkey and convince him why the monkey I had for sale was better than others for sale

Negotiation Details – offer letter with salary spelled out