Stream Global Services

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  www.stream.com

Stream Global Services Interview Questions

Updated 20 Nov, 2014
Updated 20 Nov, 2014
116 Interview Reviews

Interview Experience

Interview Experience

58%
22%
18%

Getting an Interview

Getting an Interview

66%
13%
8%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Full Time Customer Support Professional II Interview

    Anonymous Interview Candidate in Chilliwack, BC
    Anonymous Interview Candidate in Chilliwack, BC
    Application Details

    I applied online. The process took a weekinterviewed at Stream Global Services.

    Interview Details

    Call you about the phone interview. The phone interview is about 40 minutes. It primarily asks all kinds of typical interview questions, some very basic skill questions and some technical questions.
    After that, you go to the on-site location for the presentation, group skill tests, computer tests and 1 on 1 interview.

    Interview Questions
    • Listening to a phone call and answering some questions. It was unexpected because shortly after the discussion, it was collected like in high school.   View Answer
    Accepted Offer
    Negative Experience
    Average Interview
  2.  

    Customer Service Professional Interview

    Anonymous Interview Candidate in Belleville, ON
    Anonymous Interview Candidate in Belleville, ON
    Application Details

    I applied in-person – interviewed at Stream Global Services in February 2013.

    Interview Details

    great, very friendly,

    Interview Questions
    • none if you don't understand they will phrase it another way   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Team Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 6+ weeksinterviewed at Stream Global Services.

    Interview Details

    They preselect who will get the job - didn't matter how good you were they would have already decided who was going to be the team manager. The process was usually done by HR and another manager, however if only one person in the interview you knew you aren't going forward

    Interview Questions
    Accepted Offer
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  5.  

    Retention Call Center Interview

    Anonymous Interview Candidate in Glace Bay, NS
    Anonymous Interview Candidate in Glace Bay, NS
    Application Details

    I applied online. The process took 3 daysinterviewed at Stream Global Services in July 2012.

    Interview Details

    You wait in the recruiting room with a bunch of other people and a "group interview" is conducted when the HR people "decide" its time, you sign a guestbook with the exact time you come in; a preview of things to come, someone else running your life and making every decision for you. They show you a pathetic slideshow and possibly a video on company values and have you fill out paperwork, then they tell you when training starts, what contract you work for and when to be in for work.

    Interview Questions
    • Why no individual attention is given to anybody. Why the place is so horrible to work for.   Answer Question
    Negotiation Details
    They told me when to come in, told me id be making over 11 dollars an hour when in reality I was making the same salary as someone flipping burgers at McDonalds.
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in Belleville, ON
    Anonymous Interview Candidate in Belleville, ON
    Application Details

    I applied online. The process took 5 daysinterviewed at Stream Global Services in July 2009.

    Interview Details

    If they call you for an interview , you have the job

    Interview Questions
    • How to resolve difficulties between co-workers   View Answer
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Stream Global Services.

    Interview Details

    I applied and came in and did a typing test to judge accuracy and speed. You went into a room with everyone else interviewing that day and watched videos about the property and listened to a speech by human resources. Then you sat in the room until 6 shift managers came in and called an individual and you did a one on one interview with whatever manager was available. I think it was the easiest interview I have ever been to.

    Interview Questions
    Negotiation Details
    There wasn't negotiations.
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Belfast, Northern Ireland (UK)
    Anonymous Interview Candidate in Belfast, Northern Ireland (UK)
    Application Details

    I applied online. The process took a dayinterviewed at Stream Global Services.

    Interview Details

    I found the whole experience to be dreadful. The hiring process felt like we were as important as a can of sardines. The interviewer was completely disinterested and staring at the walls as I spoke. I wanted to walked out at times. I was thankful to have a person from HR who explained things clearer to me, at this point I thanked her but decided the company wasn't for me.

    Interview Questions
    • Why did I want the job as it veered off my career path.   Answer Question
    Reasons for Declining

    The company wasn't suitable

    Declined Offer
    Negative Experience
    Average Interview
  9.  

    Support Professional Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied online – interviewed at Stream Global Services in October 2014.

    Interview Details

    Typing test that they provide in advance. Nice slow paced interview Star type of questions, role play very relaxed. Casual professional attire, tour of facility and they put you at ease. Best interview process I've had in a while.

    Interview Questions
    • What went wrong on your last job and how did you handle it?   View Answer
    Reasons for Declining

    A different company offered more benefits and salary.

    Declined Offer
    Positive Experience
    Easy Interview
  10.  

    Customer Service and Technical Support Representative Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Stream Global Services.

    Interview Details

    one month long process, just a quick phone interview after they screened my CV and then a on-site interview with recruiter and team managers, after a group activity. Technical test involving computer knowledge, language, typing speed, basic mathematics. Feedback provided within 2 weeks. I heard some candidates were able to do the spelling test online/via phone and some other were able to do the testing in other sites than the one where the position was open.

    Interview Questions
    • Basic questions, mostly about how to provide a memorable customer experience, how to deal with difficult customers, negotiation skills and the typical "why should we hire you?".   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Tech Support Apple Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Stream Global Services.

    Interview Details

    Telephone screening is pretty much straight forward with a few basic questions. After that a skills assessment test is giving, then a a formal interview. They want to see how you respond to different situations and callers since you be on the phones. Are you a people person and can still get the job done

    Interview Questions
    • Why this BPO among others that are there   View Answer
    Negotiation Details
    they are pretty stuck on the amount offered
    Accepted Offer
    Easy Interview

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