Staples
3.0 of 5 1,566 reviews
careers.staples.com Framingham, MA 5000+ Employees

Staples Interview Questions & Reviews

Updated Apr 16, 2014
All Interviews Received Offers

Getting the Interview 

71%
9%
7%

Interview Experience 

63%
21%
14%

Interview Difficulty 

480 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Business Development Manager Interview

Business Development Manager

I applied online and the process took 2 months - interviewed at Staples in January 2014.

Interview Details Total process took 2 months. Phone screen, interview with sales manager, second interview with sales manager and director, then a ride along.

Interview Question – Nothing special   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

General Manager Interview

General Manager
Oakville, ON

I applied online and the process took 2 weeks - interviewed at Staples.

Interview Details Had 2 rounds, the interview was well over an hour. They went in-depth to my past, discussed my schooling and all my previous jobs. It was a very positive interview.

Negotiation Details – Limited, they offered me more than I was currently making but did have me train an hour from my house, which was inconvenient.

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No Offer

Positive Experience

Average Interview

Copy Center Associate Interview

Copy Center Associate

I applied online - interviewed at Staples in March 2013.

Interview Details I applied online.... had my interview about a week later. It was a very typical Interview. The majority of the questions were all ones I've heard before. This was just last week and was my first interview, I was told that I would get a call in a week -9 days if I am going to go on to the second interview

Interview Question – The question I always find the most difficult it : Why should we hire you over other?   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Area Sales Representative Interview

Anonymous Employee
Ottawa, ON

I applied in-person and the process took a day - interviewed at Staples in August 2009.

Interview Details face interview for 10min

Interview Question – what do you think your role here is   Answer Question

Negotiation Details – negotiation was a take it or leave it

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Accepted Offer

Neutral Experience

Average Interview

Copy Center Associate Interview

Anonymous Employee
Waterloo, ON

I applied in-person and interviewed at Staples.

Interview Details I applied in-store and got a call about three weeks later when they started hiring for back-to-school. The first interview was pretty basic. It was with one of the managers and he asked about my availability, previous work experience (especially in retail), behavioural questions, why I wanted to work there, whether I had any add-on selling experience (they're big on that there), etc. I got offered a second interview for the next day and it was with the copy and print center manager. This interview lasted quite a bit longer and he asked more situational type questions, why I would be a good fit for staples, good and bad experiences shopping in other stores, and how I have handled difficult customers before.
I didn't feel overly confident about the second interview, but they called me a few hours later and offered me the job, so I guess it went quite well.

Interview Question – Tell me about a good shopping experience you have had and what you liked about it / tell me about a bad shopping experience you have had and how you think that experience could have been improved.   View Answer

Negotiation Details – You start out at minimum wage.

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No Offer

Neutral Experience

Average Interview

Cashier Interview

Cashier
Leamington, ON

I applied in-person and the process took a day - interviewed at Staples in September 2011.

Interview Details Applied in-person at the store and was immediately called to set up an interview. I was nervous when I got there, and I think the Interviewer could tell and really that was my major downfall. He asked me a lot of questions regarding how i would act in certain situations and basically just tried to get to know me as a potential employee. Got a call back a few weeks later saying that they were not going to continue with my application at this time. My sister applied and made it through three separate interviews before being declined as well.

Interview Question – Describe a experience where you had to take control of a difficult situation.   Answer Question

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No Offer

Positive Experience

Very Easy Interview

Service Manager Interview

Anonymous Interview Candidate
Toronto, ON

I applied online and the process took 4 weeks - interviewed at Staples in May 2009.

Interview Details Applied on very user friendly website.
Followed up with email to LinkedIn connection at Staples.
Received name of HR contact from LinkedIn contact and called them.
Received call for and arranged interview.
Had very positive and relaxed interview.
Met Hiring Manager at end of interview and sat with him a short chat.
Followed up with HR contact - they were rethinking a couple of roles.
Got the call they were going another way.
Left a positive thought with HR contact in case of future opportunities.

Interview Question – Why haven't we heard of you before? (Position had been previously advertised)   View Answer

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No Offer

Neutral Experience

Average Interview

Human Resources Interview

Anonymous Interview Candidate

I applied through an employee referral and the process took 4 weeks - interviewed at Staples in April 2009.

Interview Details Telephone screening was simple and tailored to the position - it took about 30 minutes. In person interview was about 1 hour long - mainly resume review. Arrive early, as there is a personality test to complete, and the receptionist must issue a photo id (no joke) before you can proceed to meet with your interviewer. The person conducting the in person interview was not a recruiter and did not ask any behavioural interview questions. 10 people made it to the interview stage, so I wonder how many were phone screened. Very slow to follow up after the interview, despite committing to a response within a week.

Interview Questions

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1 person found this helpful

No Offer

Negative Experience

Easy Interview

Retail Store Manager Interview

Anonymous Interview Candidate
Richmond Hill, ON

I applied online and the process took 2 weeks - interviewed at Staples in March 2009.

Interview Details It took WAY to long, and the interview was so "routine". Basically they go from high school and back to your first job and go ALL the way up everything you have done on your resume. Not only that, but they ask the EXACT same questions for EVERY job! Basically - what did you like about it, what didn't you like about it, what did you like about the boss, and what didn't you like about the boss. Not creative at all, and nothing that would get to the employer to learn about the potential employee.
It was three weeks after I had been called to schedule my first interview, then it was another three weeks before they called back to schedule the next interview another three weeks later. I know I am a great candidate and by that time I no longer even wanted to work for them. Not to say the company isn't good, or that they don't have good products, just that the interview process needs to be seriously improved!

Interview Question – Nothing unexpected at all. All extrememly basic questions. I suppose that would be the difficult part - trying to come up with different answers for the same questions to each job you had!   View Answer

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Accepted Offer

Neutral Experience

Saes Interview

Anonymous Employee

Interviewed at Staples

Interview Details OK, 3 interview process; Internal recruiters involved.

Interview Question – Why do you want to work for Staples   View Answer

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