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Sprint Interview Questions

Updated 23 Feb, 2015
Updated 23 Feb, 2015
490 Interview Reviews

Interview Experience

Interview Experience

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22%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Call Agent Interview

    Anonymous Employee in North Bay, ON
    Anonymous Employee in North Bay, ON
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Sprint in February 2012.

    Interview Details

    a total of 3 intereviews, as well as 6 weeks training. there was a skill testing interview. I had an over the phone intereview. as well as a background check

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Sprint Prepaid Account Executive Interview

    Anonymous Interview Candidate in Chicago, IL (US)
    Anonymous Interview Candidate in Chicago, IL (US)
    Application Details

    I applied through an employee referral – interviewed at Sprint.

    Interview Details

    Standard interview- asked questions regarding strengths, weaknesses, experience in customer service, , experience working on my own and with other people- overall the interviewer asks the interviewee a lot of standard interview type questions.

    Interview Questions
    • Why do you think you are the best candidate for this position?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Inside Sales Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Sprint.

    Interview Details

    Started by applying online, received a phone call the next day from the manager for a phone screening. Afterwards I was invited into the office for a first round interview. The first interview was just basic questions, going over background and experience. I left, and was invited back for a second interview with two managers this time.

    In the second interview, they asked more in-depth questions about my experience, and did some role plays relating to the job. Afterwards I was offered the opportunity to shadow another account manager for about 15-20 minutes while he made his calls, which was a great experience.

    The next day, I received a call from the manager verbally offering the job. She let me know it was all contingent on drug/background checks, and that I would hear from them shortly on those. About 5-7 days later all the checks were done, and I received a formal offer letter.

    Interview Questions
    • Let's say I'm one of your accounts, how would a quarterly call go?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
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    Customer Care Account Services Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Sprint.

    Interview Details

    I did an online application for the position plus the online assessment the same day. The following day I received an email asking for an interview. The interview went very well, even though it was pretty short. I thought maybe I'd done something wrong because it was so short (like 10 minutes or less), but received an email asking for a background check and drug test later that same day.

    Interview Questions
    Negotiation Details
    It really helps if you've had call center experience, preferably for a wireless company. You definitely need to be a people person, and the company just wants to make sure you're as dedicated to helping customers as they are.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Sprint.

    Interview Details

    it was quick and easy. took 30 minutes but they said i dont need any experience. Everyone was nice. They gave me a tour. They offered me a beverage. it was quick and easy. took 30 minutes but they said i dont need any experience. Everyone was nice. They gave me a tour. They offered me a beverage. it was quick and easy. took 30 minutes but they said i dont need any experience. Everyone was nice. They gave me a tour. They offered me a beverage. it was quick and easy. took 30 minutes but they said i dont need any experience. Everyone was nice. They gave me a tour. They offered me a beverage.

    Interview Questions
    Declined Offer
    Positive Experience
    Easy Interview
  7.  

    Retail Sales Associate Interview

    Anonymous Employee in Orange, CA (US)
    Anonymous Employee in Orange, CA (US)
    Application Details

    I applied online. The process took 3 daysinterviewed at Sprint in February 2015.

    Interview Details

    I received a call from the assistant manager on a Monday evening and scheduled an interview for Wednesday afternoon. Everyone was super friendly upon my arrival and I interviewed with the store manager in his office. The process took about half an hour only because we got to talking and I asked about 3 questions to show my interest. The questions were straight forward but study your STAR method for "Tell me about a time when...." questions.

    Interview Questions
    • Why Sprint   Answer Question
    • Tell me about yourself   Answer Question
    • STAR METHOD QUESTION:Tell me about a time when the company asked you to sell a product/idea that you didn't completely agree with and how did you handle it   View Answer
    • STAR METHOD QUESTION: Tell me about a time you had an issue with coworker and how did you handle it   View Answer
    • What are some of your strengths and weaknesses (2 of each)   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Sprint Business Wireless Technical Support Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Sprint in February 2015.

    Interview Details

    I filled out out the application online and took the assessment on 1/28/15 . On 02/06 I received a phone call Introducing the jib and a shoer review on my skills. She offered an interview the next day at 8:OO am 2/7/15. The interview was 1:1 and the manager and was very nice. The interview is very techinical and you must know how cell phones and internet work properly. He also role played as a customer to see how I could handle a difficult customer.There were many questions asked about myself and my morality and job history. I received an email 2 hours later to complete A-check back ground and next day request for drug test. Be ready to find w2 and paycheck stubs they a lot and you must submit it or it holds up your process. It took a week and a day to complete the background check, but on 2/16/15 I was offered the job. I start 03-2-15.

    Interview Questions
    Negotiation Details
    None. Good pay
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Sprint.

    Interview Details

    Had an initial interview with my potential store manager, who asked standard interview questions. Got a second interview with another store manager about a week later, who asked similar questions. The questions were all geared towards my sales history. Was contacted 5 days later with a job offer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Uplifting. I answered an online questionnaire and then got a phone call from the store manager. I met with her in person and it went well.

    Interview Questions
    • Describe a time when you were overwhelmed with customers and by yourself.   Answer Question
    Accepted Offer
    Positive Experience
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at Sprint.

    Interview Details

    Interview was really easy had a district manager ask me the basic interview questions. If you're a polished interview you will have no problem moving forward. One of the easiest ive ever had. I believe it truly depends on what kind of interviewer you get.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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