Southwest Airlines

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  www.southwest.com

Southwest Airlines Interview Questions

Updated 15 Dec, 2014
Updated 15 Dec, 2014
200 Interview Reviews

Interview Experience

Interview Experience

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14%
8%

Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online. The entire process took a little over 3 months. I uploaded my resume, then I heard back from them a month later asking me to write a "Why Southwest" essay. I later had a phone interview, and if you pass that then they will fly you to their headquarters in Dallas.

    Interview Questions
    • The questions were typical interview questions. Why are you a good fit for Southwest? What is your biggest weakness? They also asked about my previous internship a lot.   View Answer
    No Offer
    Average Interview
  2.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Southwest FA hiring process is more interested in getting to know you. It's very relaxed. It's a panel of 3 that includes FA, FA Supervisor, and Recruiter. Pretty much ask questions based on the Star Format

    Interview Questions
    • Nothing really difficult, interview was more like a conversation. I was asked why I wanted to be a Flight Attendant.   Answer Question
    No Offer
  3.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Southwest Airlines.

    Interview Details

    Started with a phone interview, basic questions on my resume and coursework. Then asked some basic HR questions. Then was followed up with another phone interview going into position details. Was called back a month later and invited for a in person interview in Dallas.

    Interview Questions
    Declined Offer
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  5. 1 person found this helpful  

    Ramp Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Southwest Airlines in November 2014.

    Interview Details

    got a call from one of the recruiters and he was rushing the call. asked me about my previous jobs and asked me simple questions of how i would handle different scenarios then he said he would let me know the next week for a face to face so im waiting.

    Interview Questions
    Negotiation Details
    s low pay and no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Ramp Agent - HOU Interview

    Anonymous Interview Candidate in Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I applied online – interviewed at Southwest Airlines in November 2014.

    Interview Details

    I revevied a call from a recruiter in PHX, he like what I said about SWA and why I want to work for SWA. Later, recevied an email to attend a face to face interview at HOU. Interview went well, with two people. One with an HR Rep. and another with a Ramp Supervisor. Interview went well, both shocked on what I know about aviation. Before leaving, she did say it is a long process, this Friday will be two weeks. Hopfully I will recevie some good news and move forward with the SWA process. Anyone has info on the hiring process...

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Care Representative Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied online – interviewed at Southwest Airlines in November 2014.

    Interview Details

    Applied online by submitting my resume. About a week later I was invited to complete an online application if I was still interested providing my ten year work history. Two days later I got a call for a phone interview. I declined to move forward has the recruiter mentioned I would have to travel to Dallas for five weeks to complete training. I was unaware training would be out of state.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Ramp Agent Interview

    Anonymous Interview Candidate in Denver, CO (US)
    Anonymous Interview Candidate in Denver, CO (US)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Southwest Airlines in November 2014.

    Interview Details

    Pretty standard and simple. Applied and got a call about a week later and did a 10 minute phone screen which ended with scheduling a face to face a couple days later. After my face to face got the offer 2 days later and began my background and drug screen

    Interview Questions
    • Pretty standard questions. Nothing out of the normal set of interview questions.   Answer Question
    Negotiation Details
    No negotiating. Standard starting rate for everyone and I am new to the industry so didn't expect anything else.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Oakland, CA (US)
    Anonymous Interview Candidate in Oakland, CA (US)
    Interview Details

    They ask normal interview questions always smile make sure to talk about how important customer service is to you and the company. Questions asked, what do you know about southwest west? Why is customer service important?

    Interview Questions
    • Lots of customer service questions smile and be very bubbly   Answer Question
    Negotiation Details
    No negotiation is a union jobs raise every year starts ff around 10-12 depending on what city you live in
    Accepted Offer
    Neutral Experience
  10.  

    Senior Network Engineer (Contractor) Interview

    Anonymous Interview Candidate in Dallas, TX (US)
    Anonymous Interview Candidate in Dallas, TX (US)
    Application Details

    I applied through a recruiter. The process took 2 daysinterviewed at Southwest Airlines.

    Interview Details

    A recruiter submitted my resume and I was initially told they were not interested. However two weeks later, the hiring manager (HM) wanted to do a phone interview. The phone interview went well and took about 30 minutes. Before the call was over, the HM requested an in person interview for the next day. The next day, I met with the HM and a senior member of the network team. They asked me about my experience as shown on my resume. Also, asked me about my knowledge of different equipment in use as Southwest. I was very honest about my skillset strengths and weaknesses. About an hour after the interview I received a call from the recruiter offering me the job.

    Interview Questions
    • There wasn't anything particularly difficult. I was very comfortable with my knowledge and limitations.   Answer Question
    Negotiation Details
    No negotiation as the rate was set prior to the interview.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Southwest Airlines in October 2014.

    Interview Details

    Schedule a time and one week later take a Phone interview with an HR person. Ask many questions about your resume, projects, classes, internship experiences, leadership experience. Questions are not so hard. No behavior questions, only regular interview questions. It is about 20 min. Then wait for the next process, on site interview.

    Interview Questions
    No Offer
    Average Interview

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