Glassdoor is your free inside look at SHI interview questions and advice. All 11 interview reviews are posted anonymously by SHI employees and interview candidates.
SHI Interview Questions & Reviews
Getting the Interview 11 Interviews
Interview Experience 10 Ratings
Account Executive at SHI
Declined Offer – Interviewed in Toronto, ON Apr 2012 – Reviewed Mar 11, 2013
Interview Details Interview process was very straight forward. I ultimately was very unimpressed with the offer in terms of compensation and was turned off by the junior level HR person who made 5-6 mistakes with the offer letter.
Interview Question – Interview was very simple Answer Question
Reason for Declining – Compensation poor, awful HR communication skills
Helpful Interview?
Yes |
No
Problem with this interview?
Systems Architect at SHI
No Offer – Interviewed in Apr 2009 – Reviewed Apr 07, 2009
Interview Details The interview process is very direct on technical problem solving and approach. I was presented with a few technical issues and asked how I would solve them. This is very different from most companies today which use behavioral interview. One observation is that the employees feel like a big family.
Interview Question – How would you handle exception when one Session EJB calls another one? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Business Development Manager at SHI
No Offer – Interviewed in Apr 2013 – Reviewed May 20, 2013 New
Interview Details The initial interview (via phone) was with HR. We reviewed the job description and expectations, no unusual questions. Interview #2 (via phone) was with a Regional Manager. No unusual questions except the job description changed. Interview #3 (via phone) was with the Regional Manager and a National Manager. Once again, the job description changed.
Interview Question –
Prior to the 3rd interview, I was asked to prepare several items. Considering my level of experience I found some of this unusual.
2 Business References
Written Communication
2 Writing Samples (you can delete or block the recipient) – Should be actual emails that you have sent to someone
• Customer Communication where you introduce yourself and/or your current company (Prospect or non-customer today)
• Vendor Communication that shows you understand how important our partners are to our business
Research/Initiative/Understanding of the Territory
• Number of Municipalities in each state - How they are organized
• Websites that will be helpful at finding prospect accounts and customers information
• Working in the Government space, there is quite a bit of legislation/policies/agendas that agencies –cities and towns are now required to abide to. For many of these policies there is an IT based solution. Please pick one of these new initiatives that could be an avenue to sell hardware, software, or professional services. Detail the products or vendors you would approach to work with you , how you would engage them, and put together a quick presentation that you might deliver to the client to sell them on the solution.
• Create a list of top 10 accounts that you would target as your “big accounts” to prospect and sell to. List at least one initiative they have going on over the next 12 months that you see SHI can assist with
6 Month Plan – What do you think it will take to be successful in this territory?
• Should include your Daily/Monthly/Quarterly Goals for yourself – CALLS – APPOINTMENT – QUOTES.
• Should include your Business Needs from SHI to accomplish these Goals
Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Account Executive at SHI
No Offer – Interviewed in Austin, TX (US) – Reviewed Mar 06, 2013
Interview Details Very laid back, but also very direct with questions.
Interview Question – Why should we hire you? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Account Manager at SHI
Accepted Offer – Interviewed in Nov 2012 – Reviewed Dec 18, 2012
Interview Details I was contacted by HR with no prior knowledge of SHI. I was told a little bit about the company and position and then asked if I would be interested in this opportunity. I had expressed interest so was Immediately interviewed while on the same phone call. Very standard interview questions about my experiences, strengths and weaknesses. I was then asked if I would like to schedule an in person interview. During my interview I met with the same person I had interviewed with over the phone. I then interviewed with someone from the department of the position i was applying. Both interviews were very similar to the phone interview, just standard questions. Directly after the interview I was asked to take a test which measured my ability to perform the tasks required for the position. Fairly simple test, only about 10 questions. I was then contacted a week later to fill out information for a background check. A week after that I was offered the position.
Interview Question – Nothing challenging or unexpected. Standard questions about past experiences, strengths and weaknesses. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Account Manager at SHI
Declined Offer – Interviewed in Austin, TX (US) May 2012 – Reviewed Jul 01, 2012
Interview Details Very nice people just do not believe everything you heat
Interview Question – Tell about yourself Answer Question
Reason for Declining – Company lied about the turnover rate and tried to offer me less than what job description was
Helpful Interview?
Yes |
No
Problem with this interview?
Software Developer at SHI
Declined Offer – Interviewed in Jan 2012 – Reviewed Feb 28, 2012
Interview Details Very easy questions.
Interview Question – asked about resume Answer Question
Reason for Declining – Company pulled a bait and switch on the salary range. Very unethical. Terrible benefits. I was very appalled by the lack of integrity at this company.
Helpful Interview?
Yes |
No
Problem with this interview?
Account Manager at SHI
Declined Offer – Interviewed in Feb 2011 – Reviewed Mar 02, 2011
Interview Details
Overall it is was a positive interview process.
The recruiter and the Hiring Manager worked together to make the interview and the scheduling easy. The Recruiter contacted me via phone and after a quick screening offered to connect me with the hiring manager.
Had a good discussion with the hiring manager and gave me a very good overview of the team and the requirements.
Interview Question – Asked about my knowledge around different software/hardwareTechnology and licensing of those solutions within corporate enviroments Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Intern at SHI
Accepted Offer – Interviewed on Austin, TX (US) May 2010 – Reviewed Feb 15, 2011
Interview Details Initially met with SHI during a career fair where one of the managers flagged me down. He was nice, though a bit forward. Ended up securing an interview with one of the managers. He wasn't really sure how to conduct one but was nice enough. After that I had 2 on 1 interview with some of upper management. It was a little intimidating but we were able to joke and have a good time.
Interview Questions
- What was the last good book you read? Answer Question
- Is there anything that I didn't ask that you would like to talk about? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Inside Sales Account Manager at SHI
Declined Offer – Interviewed in Austin, TX (US) Nov 2010 – Reviewed Nov 26, 2010
Interview Details The interview process consisted of a brief phone screening, a phone interview, and then an interview with 2 hiring managers. These managers are in charge of corporate inside sales for the entire US. They were professional, personable, and knowledgable about the field and what SHI does within the field. The company is growing and seems like a positive place to work with many nice people.
Interview Question – What are your strengths and weaknesses that you bring to this position. View Answers (2)
Helpful Interview?
Yes |
No
Problem with this interview?
Work in HR or Recruiting?
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