Ross Stores Sales Associate Interview Questions

Updated 24 Mar, 2015
Updated 24 Mar, 2015
98 Interview Reviews

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Sales Associate Interview

No Offer
Neutral Experience
Average Interview
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 4+ weeksinterviewed at Ross Stores (Rome, GA (US)).

Interview

Applied on-line, received a call a month later saying they wanted me to come in for a interview. Told me the day and time. Interview was easy, the person interviewing didn't know a head of time what I had applied for and had to ask me. Also some of the questions she asked was on the printed paper in front of her, standard questions. I was never told what the pay was, just what the hours were. She did tell me what was involved with the position and that they had a time frame that it all had to be done by. Interview lasted about 20 minutes. At the end of the Interview, I was told that they had a couple of more people to interview that day and I would hear something by the following Monday. It has been about 3 weeks and I have not received any call from them about the job as they said I would.

Interview Questions

  • Have you ever had a customer come to you very upset, if so what would you do?
    If asked, would you finish up someone else's work that they didn't finish?
     
    1 Answer

Other Interview Reviews for Ross Stores

  1.  

    Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Ross Stores.

    Interview

    The interview was very quiet, the interviewer was very objective. I felt very comfortable and safe. However, the same day I was called to start working. A very good place to work, while paying very little for the hard work it is.

    Interview Questions

    • the interview questions were basically the same as everyone does, for which reason I would like to work there, how you react before a stressful situation, which the most important things for me, and the days available for work.   Answer Question
  2.  

    Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Ross Stores (San Diego, CA (US)) in March 2015.

    Interview

    Very easy and simple. The Interview last 10minutes. It was a group interview. Very simple questions as How i would handle a situation in which a customer is acting suspicious or pocketing merchandise? and also tell about myself and my future goals.

    Interview Questions

    • How would I handle a situation in which the customer is acting suspicious or pocketi g merchandise!   1 Answer
  3.  

    Sales Associate Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ weekinterviewed at Ross Stores (Myrtle Beach, SC (US)) in February 2015.

    Interview

    The quickest interview I ever had. Im not surprised though, the turnover rate is so high and pay is so low, they are desperate for any employees they can get.

    Interview Questions

    • What is your availability?   1 Answer
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  5.  

    Sales Associate Interview

    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeksinterviewed at Ross Stores (Niles, IL (US)) in February 2015.

    Interview

    It was very easy questions. The manger was very nice. She was honest with me about my responsiblities and expectation. She was clear about the salary. The whole interview took about fifteen minutes. The whole process was very easy. She said they will run a background check and they will call me back. Two days later they called

    Interview Questions

    • What would you do if you see coworker steal   1 Answer
  6.  

    Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Ross Stores in February 2015.

    Interview

    The first interview is a one on one interview with a manager. I was accepted to do a second interview with another manager. They asked easy questions in my opinion.

    Interview Questions

    • Why do you want to work at Ross?   1 Answer
  7.  

    Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Ross Stores (Federal Way, WA (US)) in February 2015.

    Interview

    I'm a teenager and this is my first real job. So, just like anyone with their first real job opportunity, I was nervous. I saw the Ad on Craigslist and Careerbuilders.com that showed there was going to be a job fair on Saturday and it explained I should apply at Ross.com. I tried to go to Ross beforehand to meet the managers (cause I had no idea what they would be like) and they seemed neutral. The hiring manager, though, was very sweet and told me about how she'd love to see me during the job fair. So I went, and I had to wait about 30 minutes because the second manager/hiring manager wasn't there on time. I finally got called up and went in for my interview. This hiring manager (different from the first) was extremely down to earth and nice. He kept saying my name wrong and I'd correct him politely and he apologized and you could tell he was serious about it. He asked me a few questions and was very happy to see that I wanted to grow in the business (I want to become a manager when I grow up) and told me about what would happen next in the hiring process. He remembered my name and I was excited cause I've read that's a good sign. I got an email later saying that I was hired and then I did my paperwork the next day. I start on monday, so the whole process took about 2 weeks at most.

    Interview Questions

    • What's your definition of "dependable" and how is someone a dependable person?   Answer Question
  8.  

    Sales Associate Interview

    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Ross Stores (Jacksonville, FL (US)) in January 2015.

    Interview

    I put in an application on Wednesday and received a call on Thursday to set up an interview for Friday afternoon. Interview was pretty straightforward and asked questions regarding past work experuence and how it pertained to the position in which I was applying. There were also about 5 situational questions that were all pretty simple. The interviewer went over the policies abd what the company stood for. I was offerred the position at the end of the interview.

    Interview Questions

    Reasons for Declining

    Hours were not guaranteed. Was only part time at minimum wage

  9.  

    Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Ross Stores (Chula Vista, CA (US)).

    Interview

    Dress nicely. Smile. Remember its ALL about CUSTOMER SERVICE! Loss prevention is all about 'customer service' also... Make sure all customers feel welcomed, yet are aware you are paying attention to what theyre doing. SMILE & say "Hi" to anyone within 10 feet. Remember that this job is not for lazy people, so show a little excitement at interview.

    Interview Questions

    • What would you do if you saw someone acting suspiciously or pocketing merchandise?   1 Answer

    Negotiation

    No negotiations. Flexible availability, minimum wage, part time, period. Weekend availability is important.

  10.  

    Sales Associate Interview

    Accepted Offer
    Accepted Offer

    Interview

    The hireing prosses was considerably short. I think this was mainly due to me applyin during the holiday season. The intervewer was most concerned with my availabilty to work; being able to work on Sunday was a major plus. I was offered the job right on the spot.

    Interview Questions

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