Glassdoor is your free inside look at Northwest Airlines interview questions and advice. All 5 interview reviews are posted anonymously by Northwest Airlines employees and interview candidates.
Northwest Airlines Interview Questions & Reviews
Getting the Interview 5 Interviews
Interview Experience 5 Ratings
Flight Attendant at Northwest Airlines
Accepted Offer – Reviewed Aug 19, 2012
Interview Details Asked a bunch of customer service oriented questions. How would you handle a difficult passenger? Tell me how you would handle a difficulty crew member. They basically wanted to know how well you work with people. They were interested in whether or not you had any international travel, as well as interactions with diverse groups of people.
Interview Question – No unusual questions Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
National Account Executive at Northwest Airlines
Accepted Offer – Interviewed in Oct 2008 – Reviewed Aug 10, 2010
Interview Details
several one on one interviews with various managers (3 or 4)
interview with hr
Negotiation Details – no
Helpful Interview?
Yes |
No
Problem with this interview?
Sales at Northwest Airlines
Accepted Offer – Interviewed in Aug 2009 – Reviewed May 04, 2010
Interview Details General interview, asked about my background, and just a couple behavioral questions. Company is gone, so this probably doesn't even help anymore.
Interview Question – What is your major weakness? View Answer
Negotiation Details – No negotiation. They stuck to their guns.
Helpful Interview?
Yes |
No
Problem with this interview?
Flight Attendant at Northwest Airlines
Accepted Offer – Interviewed on Boston, MA (US) Jul 2007 – Reviewed Apr 07, 2009
Interview Details They started with an online application and questioneer, they then had a staffing company call and they did an over the phone interview, asking all the general questions most employers ask. A few weeks later they sent an email with the dates to choose from for an in person interview. The in person interview was in Boston at a hotel in the airport. There were many people and many interviewers. I was really nervous and I filled out another questioneer and they met with us as a group for general information then I waited for a one on one interview. I met with a gentalman Flight Attendant first who was extremely nice and helped calm me down knowing how nervous I was. I then went on to a recruiter (Dean)who was the nicest person. He began interviewing me and was just as reassuring as the previous FA, and emphasized how important it was to just be myself and be honest. I did just that and at the end of the interview he hired me on the spot. I was just about in tears and so happy and he was so great, he said,"do you need a hug" and I did I was just so happy. I was fingerprinted on the premises and also drug tested in their facility down the road. I had a hearing test, eye exam and then went home and waited for all of the tests to be returned and a phone call as to when I would start training in Minneapolis. I recieved the call 3 weeks later all my tests came back cleared and i would start training in September. I was very impressed with the whole interview process, everyone was extremely friendly especially in comparison to the other airlines I had interviewed with. I was thrilled to be an employee of NWA.
Interview Question – You have 1 seat left on a flight, and you have 5 passengers waiting on standby, a military man in uniform, a pregnant woman, a woman and her infant child, an elite customer(one who is a frequent flyer of NWA), and a gentleman trying to go an see his ill sister. Who will be the one to get the empty seat on the flight, and why? View Answers (4)
Negotiation Details – There really was no negotiating, they have terms and contracts and you can take it or not.
Helpful Interview?
Yes |
No
Problem with this interview?
Equipment Service Employee at Northwest Airlines
Accepted Offer – Interviewed on Boston, MA (US) Nov 2008 – Reviewed Mar 24, 2009
Interview Details the headquarters called me and said you have to go to Minnesota for drug test and second interview. they payed for everything, the advice i have for anyone is be prepared because they wanna do it fast and went you back home quick.
Interview Question – what was the most difficult process for you View Answer
Negotiation Details – Nothing was negotiated, please ask all the questions about the job and think about what u really need from this job.
Helpful Interview?
Yes |
No
Problem with this interview?
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