Nordstrom Sales Associate Interview Questions

Updated 26 Sep, 2014
Updated 26 Sep, 2014
336 Interview Reviews

Interview Experience

Interview Experience

73%
22%
3%

Getting an Interview

Getting an Interview

71%
4%
3%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

336 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

1 person found this helpful  

Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

I applied online to work in BP and was never contacted. I then reached out about my application and they asked if I would be interested in working in the kids department and I said yes. I was then scheduled for an interview and was called 2 days later letting me know I got the job!

Interview Questions
Accepted Offer

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeks - interviewed at Nordstrom.

    Interview Details

    Applied online, had a phone interview with HR asking general behavioral questions (tell me about a time you failed, etc.) and questions relating to Nordstrom culture (how do you feel about working on commission, etc.). Around one week later had an in-person interview with the department manager. Was asked to "sell" to her and was asked more behavioral and situational questions. Pretty easy overall.

    Interview Questions
    • Most difficult part was selling to the manager as they played the part of various difficult customers.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Nordstrom.

    Interview Details

    I applied online and got an email shortly after for a phone interview. Very basic conversation and super friendly, why Nordstrom? Tell me about yourself. What is a goal you set but didn't achieve.

    Interview Questions
    • Describe a difficult work situation and tell your solution   Answer Question
    Accepted Offer
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Honolulu, HI (US)
    Anonymous Interview Candidate in Honolulu, HI (US)
    Application Details

    I applied in-person. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    I applied online and went to the store the next day to personally hand in another copy of my resume. I think this helped me a lot because I got to meet with the department manager face-to-face, which is always a leg up (not being just a piece of paper). The process took about a week in total. I was called in for an interview several days later; there was a basic question interview followed by a performance review. I was called in again the next day to talk to the store manager, which included more conversational questions.

    Interview Questions
    • They ask you to come up with several outfits based on a customer profile they invent for you on the spot.   View Answer
    No Offer
    Difficult Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very basic retail interview system, asked about experiences and what I could bring to the store. Included many things about what would be expected of you and how you were going to be given the tools to achieve your goals.

    Interview Questions
    • If you were a tree what kind of tree would you be and why?   Answer Question
    Accepted Offer
    Neutral Experience
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at Nordstrom.

    Interview Details

    First you go through a telephone interview - pretty simple questions about your work experience and why you want to work at Nordstrom. Once you go through that, they will set up a group interview after which you meet with the manager or assistant manager. You have to do a sales pitch. It's pretty basic and simple.

    Interview Questions
    • I was asked to pitch a sale of a shoe brand I was unfamiliar with, to a man.   Answer Question
    Negotiation Details
    No negotiation, you get commission.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Chicago, IL (US)
    Anonymous Interview Candidate in Chicago, IL (US)
    Application Details

    I applied online - interviewed at Nordstrom in August 2014.

    Interview Details

    it took one month. I applied online.got an email in four weeks time to make an appointment for a phone interview.Had the phone interview the next day and was asked to come for the face to face interview the following day.had the interview with two managers and after i was asked to role play sales. the whole process took about 1hr 30mins

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Nordstrom in August 2014.

    Interview Details

    Applied online and got an email the next day asking me to choose an interview day and time. Met with HR and then they asked me to meet with the department manager, this took about an hour and a half. I was then asked to come back the next day to meet the store manager, this only took about five minutes (clearly she didn't like me very much). Two days later I was informed that I did not get the job.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Nordstrom.

    Interview Details

    It was a phone interview followed by an interview with HR and then the department Manager. The questions are geared towards customer service and selling. You must be very available if you want to work full time.

    Interview Questions
    • Describe a time when you had to deal with an unpleasant customer? And how did you satisfy the customers needs?   Answer Question
    Accepted Offer
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online. Long questionnaire. One-on-one interview a week later with HR person. Then one week training with 2 other new hires. I got Women's Shoes with best commission in the store- 10%. Probably hardest job in the store though with all of the running around for indecisive women.

    Interview Questions
    • What makes you want to leave your current job for this one?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Worked for Nordstrom? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.