Neiman Marcus
2.9 of 5 292 reviews
www.neimanmarcus.com Dallas, TX 5000+ Employees

Neiman Marcus Sales Associate Interview Questions & Reviews

Updated Apr 10, 2014
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Interview Experience 

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Interview Difficulty 

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Anonymous Employee
King of Prussia, PA (US)

I applied in-person and the process took 2 weeks - interviewed at Neiman Marcus in June 2012.

Interview Details great aptitude test, great personalized one on one training

Interview Question – I was okay just be yourself and be engaged when speaking and listening   Answer Question

Negotiation Details – what they offered versus what I wanted and what I was able to perform at that time.

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Los Angeles, CA (US)

I applied online and the process took 1 week - interviewed at Neiman Marcus in September 2013.

Interview Details It was very good. Very enthusiastic and positive. Was an extremely positive process. I interviewed with a lady first who asked me general questions on my experience and she gave me a few scenarios regarding retail and customer service, then I had an immediate 2nd interview with the HR manager who talked with me for about 40 minutes. Mainly an engaging conversation on general

Interview Question – I was generally confident with the questions.   Answer Question

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No Offer

Negative Experience

Average Interview

Sales Associate Interview

Sales Associate
Walnut, CA (US)

I applied online and the process took 5 days - interviewed at Neiman Marcus in October 2013.

Interview Details Applied Online, got a call back a few days later. Had a one on one interview with the HR department. He was a bit in a hurry right when i got there so that made me even more nervous. He asked me about 3 simple questions and asked if i had any questions for him, so i asked about the company. He then asked me my availability which was Full time. He then again asked me if i had any other questions for him. I did asked him a final question, he answered then AGAIN asked if i had any other questions for him.. Wait? i thought I was being interviewed! After i said no, he answered all my concerns he then stood up and said "Alright thank you." I was very very shocked. Grabbed my stuff and told him to have a great day. Even if i got i call back, i think i would have declined considering how i was treated.

Interview Question – If i had any questions for HIM.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
McLean, VA (US)

I applied online and interviewed at Neiman Marcus.

Interview Details I applied online and was called less than a week later. At this time I was asked several questions over the phone about my experience. I was then invited for an in person interview, which actually consisted of 3 interviews (one with the assistant HR manager, one with HR manager, and finally an interview with the department manager). I was offered the position on the spot.

Interview Question – None of the questions were terribly hard. Mostly what would you do in so and so situation and personality type questions. They know lots of issues come up with commission environments and want to know how you would handle situations where say your co-worker takes your sale.   View Answer

Negotiation Details – All associates are on draw vs. commission, so there isn't much to negotiate. Each department you sell from has it's own percentage that you will receive from that sale (cosmetics 9%, jewelry 7.5%, shoes 9%, etc).

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 1 week - interviewed at Neiman Marcus.

Interview Details Unprofessional interview. I was disappointed for such a big company, especially Neiman Marcus. I expected a class act and their interview process was not good. They called me over the phone and scheduled an interview. I drove an hour to get to the interview and then they called me just 20 minutes before my scheduled interview time and said they had to reschedule. I was sitting in the parking lot, well dressed and well prepared, waiting to go in when they called so I was already frustrated with them. We rescheduled for a couple of days later. When I finally got to the interview, the woman who interviewed me was constantly excusing herself and at one point asked me to wait in the lobby. I think in half an hour we started and stopped the interview at least three or four times. She hardly asked me much of anything, and she seemed like she just wanted to wrap it up and get out of there. At this point I just was not impressed and was not interested in working there.

Interview Question – I really don't think there were any difficult questions at all. I expected the interview to be more in depth. I also was not able to ask the questions I wanted answered because she was in a hurry to wrap it up.   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Los Angeles, CA (US)

I applied in-person - interviewed at Neiman Marcus in January 2013.

Interview Details First a simple phone interview and then two more in-person interviews which were fun and conversational. Had to take a drug test and the results took long.

Interview Question – Most dificult question would be "what would you bring to the store?"   Answer Question

Negotiation Details – There was no negotiation because they are budgeted.

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Accepted Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
Houston, TX (US)

I applied through an employee referral and the process took 2+ weeks - interviewed at Neiman Marcus in February 2012.

Interview Details was fine. People who interviewing are usually nice and profeccional. Although they still make an impression that you will have a good money working for Neiman. It looks like you have all the opportunity to sell as much as you can and have a good money for comission. In reality it doesnt look that sunny. I ended up with no more then 1300 a month, working a lot and being super tired after every working day. Important thing is also which department you will get into. I was not lucky, so, may be other people in the store have a better chance to make their money in Neiman. Dress department just is not that place

Interview Question – Return policy. No matter how hard you worked to make a sale, when people return it - they took it back from your comissions. So, you can never know how much you get in return and how much money you can count on. Which is not fare I think   Answer Question

Negotiation Details – there is no negotiations, jus comission based pay

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4 people found this helpful

Accepted Offer

Neutral Experience

Easy Interview

Sales Associate Interview

Sales Associate
Houston, TX (US)

I applied online and the process took 2 weeks - interviewed at Neiman Marcus in August 2010.

Interview Details Once you get through the way-out-of-date online application, you'll hopefully hear from HR. You'll have a mini interview w HR and, then, the dept manager will interview you. Usually you will have a second interview if they are interested. Talk about how you will treat it as your own business and how much you love building trusting realtionships & being goal-oriented.
 You do not have to have sales experience. There were multiple sales associates that did not get have experience & did well.

Interview Question – All questions are typical interview questions. Tell me about a time...How do you think you can build a great clientbase? There are a lot of sales people that have been here a long time...how will you compete? Btw it is 100% commision, so be ready. Tell them follow-up emails, sending text-pics of outfits, looking at their deptartmental spending to see where you can sell them more (Ex) they are buying in designer jewlery too, so try to suggest a nice necklace.   Answer Question

Negotiation Details – None. It's 100% commission. You can make a lot of money, but if you don't reach your goals they let you go after a season or two. It doesn't matter how long you have been there. 20 years... doesn't matter. Unless, you are in the top sellers group (over $700K/year). Then, you are exempt from being let go due to goals. However, they are under extreme pressure to keep their numbers up over last year.

A lot of it depends on if it's a new or old store. If it's a new store, then there are a lot more customers that are not already commited to a sales associate. Also, if you are in a market where there are a lot of international customers that is great, especially if you speak Spanish.

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No Offer

Negative Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied online - interviewed at Neiman Marcus in April 2013.

Interview Details I did not have any sales experience, but anyway they called me. The interview went fine. They should not have wasted my time; even though, they knew I did not have retail (specially high end) experience... I felt like I was just a number to fill in to look like HR doing their job.

Interview Question – basic questions like what your previous employers would say about you. How would you approach an upset customer? whos your favorite designer? Why neiman marcus? Whats your career goal? Any questions from me? It lasted about 30 mins.   Answer Question

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied online and interviewed at Neiman Marcus.

Interview Details Interviews with hr assistant and hr. Then called back to meet with department managers.
Questions were simple testing product knowledge and importance of sales and hitting goals.
Proof our past accomplishment should help land the job

Interview Question – Asked about clients I couldn't remember   View Answer

Negotiation Details – Negotiated more. They will give you a high bar pay.

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