Maxim Healthcare Services Healthcare Recruiter Interview Questions & Reviews

Interview Details General interview learning about work experience and general questions.

Negotiation Details – No

Interview Details I received an e-mail from the Administrative Officer and after speaking briefly with the Director of Business Operations I was scheduled an interview. The interview was pretty typical...we discussed my previous work experience a lot. The recruiter role definitely isn't for everybody, so the DBO definitely wanted a lot of detail of my experience. We talked about the recruiter position...talked a lot about the on call process which was good because that's a big part of why people don't like the job, so it was good that the DBO was up front and honest about it. That day I also interviewed w/ the AO. Both were pretty similar...them just getting a feel for me. Next, I was interviewed by the DBO from a neighboring office. After that, I came back to the original office for a "pit sit" to get a better idea of what it's like being a recruiter. Next time I came in I was given my tentative offer.

Interview Details Consisted of a phone interview, one-on-one interview in office, A pit sit with the other recruiters and a phone interview with the area Manager.

Negotiation Details – No Negotiation.

Interview Details The interview process consisted of the usual questions, name specific examples when you overcame a challenge..etc. And a "pit sit." You come in and shadow a current recruiter. This is the best time to ask questions as an applicant.

Negotiation Details – The initial offer is the same for everyone (as far as I can tell). I attempted to counter with no success.

Interview Details I applied online reluctantly after reading countless negative reviews for this company and received an email from a recruiter two days later for a phone interview. Phone interview went pretty smoothly...recruiter let me know about the job expectations, on call for at least two days a week, pay ($35,000-$40,000 plus 10% annual bonus). I was then moved to the next round of a 1:1 interview with the account manager of the local branch. The interview was pretty easy and I was feeling pretty confident with the way things were headed. The manager even stated that he would contact me the following week with information about the pit sit and the next steps of the process however two days later I get the infamous maxim rejection letter without even a person's name attached. Total waste of time. However, by reading all the negative reviews of this company I think I'm better off without them.

Interview Details I applied online and got a phone call a week later. I was asked a few questions and then invited for an in-person interview. I went to the interview and it went very well. I was asked to come back for the second part of the process, which is the "pit sit." This is where you sit with a current Recruiter and observe them and ask questions. Well, there was only one Recruiter on that day, and she was on the phone with angry patients for the entire time I was there so there was no chance for me to ask questions. I was told I could leave after almost two hours of this. A week later I got a call that I didn't get the job with no explanation. I tried emailing my interviewer, since we had gotten along very well, hoping for some constructive feedback. I got no response, so I applied to another location. I spoke with a regional recruiter and was told I'd get a call back within two days. Almost two weeks later I got a rejection email with again, no explanation and a note that said all replies to that message would bounce. I'm so unimpressed with the lack of communication here! I applied despite many negative reviews, but I'm now inclined to think I'm better off not being involved with this company.

Interview Details Got a call from corporate for a phone interview about a week after I submitted my application online. They let me know the base salary was "about 40 k per year" and that the hours were 8-5 M-F. The phone interview went well. I was called the next week to set up a time to come in for a 1:1 interview with the Account Manager. Met with him, he was a pretty nice guy. He let me know the hours were really 8-6 M-F, and that "sometimes we are required to stay after 6." I set up a time to come in the following week and do a "pit sit". I was very nervous for this, because it required me to go in and sit with the other recruiters for a few hours. I first walked in and wasn't sure what to expect, but the recruiters came right up to me and introduced themselves. They were both friendly and very open to me asking questions. They had me answer phones and actually do some cold calling to try and get some RN's to come in for some possible job opportunities. I've never done anything like this, so it was nerve wracking having everyone in the office stop doing what they were doing and listen to me try to "make a sale" by getting RN's to come in and work for Maxim. Even the AM had his door open and was obviously listening to see if I was going to stumble. I did well, but it was nerve wracking. At some point, I asked one recruiter to tell me more about the "on call" process, which I was the most hesitant about. He told me it would be split up between him and myself, and that in all honesty, it could be rough. Basically, the on call system would be split so as one recruiter would have it M-Th, and the next recruiter would take it Fri-Sun, and then swap the next week (so essentially I would have it for a full week straight, as would he). I asked him if he really got calls at night, and he told me he frequently received calls at midnight from nurses calling out, and he would spend a significant amount of time trying to fix the schedule. He said that if you are on call over the weekend, you get a cell phone and at 6pm Friday the office lines are all directed to the cell, and you must take it with you wherever you go. You cannot go to places where you will not get service (aka the beach or the movies). He said the average weekend on call would be anywhere from 5-15 calls, but it changed every time. You can get calls for all sorts of reasons. Anyway, the pit sit ended after about 3.5 hours, and I received a call a few days later from the AM offering me the job. I had another offer the same week from a different company in a completely unrelated field, and I just felt the other job was a better fit for my life and schedule.

Reason for Declining – The long office hours ( at LEAST 10 a day, probably more like 11) and especially the "on call" aspect of the job really turned me off. To be honest, everyone in the office seemed incredibly nice and willing to work with me (except for the clinical nurse manager...) and I know I would have gotten along great with the other recruiters. The AM was great as well. I appreciated the fact that they laid out every aspect of the job, and were very honest when describing the on call portion of the job. They wanted me to know exactly what I was getting in to and did not want any surprises. However, I really hate the idea of being tied to a company cell phone all weekend and not being able to go to a restaurant to meet up with friends for fear of it being too loud and missing a call, or the beach where I may not get service. I also would not do well being woken up at 3am due to a nurse calling out and frantically trying to piece together a new schedule with other nurses, and then getting up again at 6:30 for an 10-11 hour workday, followed by being on call again. If it hadn't been for on call, I would have taken the job.

Also, I noticed none of the employees took a lunch break during my pit sit. They went to a small closet and grabbed their packed lunches and QUICKLY ate their lunches at their desks, while still taking calls and working on the computer. I didn't believe the other reviews on this site, but it is very true that their are NO BREAKS at Maxim, not even a 15 min break for lunch. That really struck me as odd, since the recruiters are sitting at their desks for a minimum of 10 hours (more likely 11). In all honesty, it struck me as a red flag.

Interview Details Started with a phone screen from the person who would be your AM ( Accounts Manager). After passing that you the have a 1:1 with the AM at this point you will meet the other office staff: other recruiter(s), DOCS (Director of Clinical Services), Clinical Supervisors, Med Records and the office PC (Personnel Coordinator). After this if you are advanced you will the be invited to do a "pit sit." Basically you go back into the office for a couple hours to watch the other recruiters in action and get a better understanding of day to day operations and a chance to ask a ton of questions. After this you will will set up an interview with the areas RAM (Regional Account Manager) which is the last step. (You will have to take a personality test at some point in the process.)

Negotiation Details – No negotiation on the base which is fixed at $625 a week. You might be able to negotiate your weekly minimum commission which varies by office.

Interview Details Waste of time