MassMutual Interview Questions & Reviews

Updated Aug 12, 2014
Updated Aug 12, 2014
138 interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Financial Services Representative Interview

    Anonymous Interview Candidate  in  Lexington-Fayette, KY (US)
    Anonymous Interview Candidate in Lexington-Fayette, KY (US)
    Application Details

    I interviewed online. The process took 1+ week - interviewed at MassMutual in August 2013.

    Interview Details

    Set up with the office administrator. I had two interviews with one of the two sales managers in the office. The first was a basic interview with generic questions, the second was more oriented towards explaining how the company works and giving me a tour of the office. The pay structure was also explained at the second interview, although it sounded much better than it is in reality.

    Interview Questions
    • There were really no difficult questions. The standard questions from any interview were there, such as "where do you see yourself in five years?", etc. In addition, I was given the link to a survey to take that ranks my potential sales ability on a scale of 1-5, with 5 showing great potential as a salesman and 1 implying that maybe you should look for another job. Although the manager said they don't choose to hire or not solely based on that survey, it apparently is given some weight.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Financial Services Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 2 weeks - interviewed at MassMutual.

    Interview Details

    Apply. Interview. get a yes or no. Simple

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Financial Services Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed through other source. The process took 3 days - interviewed at MassMutual in January 2014.

    Interview Details

    A local agency partner found my resume that I posted on an internet job board and called me. The initial correspondence of a phone call and subsequent text messages were a bit unusual to me (who has no experience in sales). Fresh out of college with my masters, I decided to come in and speak the MassMutual agent. Mostly, the MassMutual agent spoke about how the firm uses the software LEAP and he wants me to sell this product. The agent seemed very excited about this new program (LEAP, which is a multifaceted cash flow manager) and tells me all the great shining things about the products, company, and opportunities (I'd be making a lot of money -- he just didn't say when I would be making that money. Plus, all commission based pay) - rough sledding for a recent college grad with some to pay for a student loan. This informational interview proceeded for about an hour. Overall, I perceived the local agent as a person that is not a greedy insurance peddler, but I only had one meeting. I was offered to start right away.

    Interview Questions
    • Very unorthodox meeting (wouldn't even call it an interview). Basically, I was given a brief tutorial about the software and was given tutorial of the agency philosophy. Then, I was asked my thoughts and what did I expect.   Answer Question
    Reasons for Declining

    As a graduate student, I had only been out on the market for two weeks, and I was hesitant to take a commission based salary.

    Declined Offer
    Neutral Experience
    Easy Interview
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  5.  

    Assistant Vice President Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through other source - interviewed at MassMutual.

    Interview Details

    Know your numbers. Be prepared to show - in metrics fashion - how you achieved objectives.

    Interview Questions
    • Why should I choose you when there is the interest we've had?   View Answer
    Negotiation Details
    Salary agreeable
    Accepted Offer
  6.  

    Audit Consultant Interview

    Anonymous Interview Candidate  in  Springfield, MA (US)
    Anonymous Interview Candidate in Springfield, MA (US)
    Application Details

    I interviewed through a staffing agency. The process took 2 months - interviewed at MassMutual.

    Interview Details

    I went through two sets of interview, one with the actual team which includes business and IT auditors and the second interview is with senior management team. The interview is 4 hours for each interview. It takes about a 4 to 6 weeks to make final decision.

    Interview Questions
    • Why should I give this job to you, when I have similar or stronger candidate.
      Lot of business case and technical scenario questions.
        Answer Question
    Negotiation Details
    The negotiation phase takes about 2 to 3 weeks.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Agent Interview

    Anonymous Interview Candidate  in  Los Angeles, CA (US)
    Anonymous Interview Candidate in Los Angeles, CA (US)
    Application Details

    I interviewed in-person. The process took 2 days - interviewed at MassMutual in November 2012.

    Interview Details

    Interview process was great. The manager was kind and helpful in explaining the job description, potential to grow, all the pros and cons about the job. They also have you take a test on your personality to see if you would do well on the job. I think this might be helpful in some cases but not in all cases since people are all different and no test can give an accurate review of one's potential to success in a given job.

    Interview Questions
    • How much do you need to make per year starting this year if you were to start working for us? What are you looking for in life?   Answer Question
    Accepted Offer
    Easy Interview
  8. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Employee  in  Rockford, IL (US)
    Anonymous Employee in Rockford, IL (US)
    Application Details

    I interviewed through college or university - interviewed at MassMutual in February 2011.

    Interview Details

    A four step process is standard. It includes a phone screening, an online screening, an 2/3 in person interviews. During the in person interviews you will most likely speak with a sales manager and somebody higher up in the company. I really enjoyed interviewing for them, because they do ask uncomfortable questions or some that might be seen as personal, and that is what makes for an interesting interview.

    Interview Questions
    • What is your definition of success, because having a unique answer matters.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Senior Auditor Interview

    Anonymous Employee  in  Springfield, MA (US)
    Anonymous Employee in Springfield, MA (US)
    Application Details

    I interviewed through a recruiter. The process took 2 weeks - interviewed at MassMutual.

    Interview Details

    Phone call from their recruiter, phone interview, and then a 1/2 day interview with about 6-7 people. This was a pretty sad group overall. After going into Springfield I realized I would never want to work there.

    Interview Questions
    • I think when I had a panel interview with the individuals who would actually be my coworkers I realized this would not be a good fit. They would ask basic questions, not even a hint of challenge.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Financial Advisor Interview

    Anonymous Employee  in  Orange, CA (US)
    Anonymous Employee in Orange, CA (US)
    Application Details

    I interviewed through college or university - interviewed at MassMutual in October 2013.

    Interview Details

    The interview was very relaxed, not many questions. It was mainly asking if you wanted to do it. Commission based pay. Let me repeat Commission based pay. They seem like they will hire anybody.

    Pay can be good if you can sell a lot of plans.

    Interview Questions
    • Questions were simple. Just a personality test- can you sell something?   View Answer
    Reasons for Declining

    Other offers on the table that were more appealing came up.

    Declined Offer
    Neutral Experience
    Easy Interview
  11.  

    Producer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    3 interviews. One with recruiter, one with partner, one with general agent.

    Accepted Offer

See What MassMutual Employees Are Saying

2 people found this helpful

 Current Anonymous Employee

Pros: “- Lots of employee pride about working here - People genuinely seem to care about each other and their customers - bonus pay has been VERY high the past few years” Full Review

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