MassMutual Interview Questions & Reviews

Updated Aug 12, 2014
Updated Aug 12, 2014
138 interviews

Interview Experience

Interview Experience

62%
32%
4%

Getting an Interview

Getting an Interview

32%
23%
22%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Career Agent Interview

    Anonymous Interview Candidate  in  Salt Lake City, UT (US)
    Anonymous Interview Candidate in Salt Lake City, UT (US)
    Application Details

    I interviewed through other source. The process took 3 days - interviewed at MassMutual in June 2013.

    Interview Details

    Three interviews were required for the position. The expectation was that the applicant was sophisticated enough to wear full business dress, have a sense of social propriety, and be dignified and respectful. Sales and financial planning/advising experience was mandatory, although it wasn't so indicated in print or in the discussion. It quickly became apparent that management was looking for professionalism and good connections within the local community.

    Interview Questions
    • "Whom do you know that will aid you in getting a quick start in building your practice?"   View Answer
    Negotiation Details
    There was no negotiation. Employee contract and working agreements were presented and signatures expected without explanation. Copies were promised but not received. When requested, copies were made and delivered.
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Project Manager Interview

    Anonymous Interview Candidate  in  Springfield, MA (US)
    Anonymous Interview Candidate in Springfield, MA (US)
    Application Details

    I interviewed through a recruiter. The process took 2+ weeks - interviewed at MassMutual in January 2012.

    Interview Details

    Thorough interview process, was interviewed by several senior managers, and was able to get a sense of the organization. Was impressed by principal interviewer who stayed with me the entire time.

    Interview Questions
    • What were my career aspirations. This was difficult as I was coming in as a contractor, and felt that I could do each one of their jobs....   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Intern (Assistant) Interview

    Anonymous Interview Candidate  in  Seattle, WA (US)
    Anonymous Interview Candidate in Seattle, WA (US)
    Application Details

    I interviewed through other source. The process took 2 weeks - interviewed at MassMutual in April 2010.

    Interview Details

    Phone interviewed followed with an on-site one, meeting directly with the hiring manager and lasted about 30min before being introduced in great detail of the operations. Mostly behavioral interview about past experience dealing with customers. Expect some training after the hiring process.

    Interview Questions
    • What do you see about the current market? Do you have any financial investments?   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Employee  in  Phoenix, AZ (US)
    Anonymous Employee in Phoenix, AZ (US)
    Application Details

    I interviewed through a recruiter - interviewed at MassMutual.

    Interview Details

    Was contacted by a recruiter and had an initial interview with him. 2nd interview was with two different directors. One was not in a good mood and the interview did not go as well as it could have.

    Interview Questions
    No Offer
    Difficult Interview
  6.  

    Financial Services Professional Interview

    Anonymous Interview Candidate  in  Portland, OR (US)
    Anonymous Interview Candidate in Portland, OR (US)
    Application Details

    I interviewed through a recruiter. The process took 3 weeks - interviewed at MassMutual.

    Interview Details

    Initially I was contacted via LinkedIn. From there I went into the office for a face to face interview with a sales manager. After that there was a second interview where i met with other administrative staffers to assess my personality/suitability. The final interview was with the Agency President. During this meeting I presented a marketing plan as well as a vision statement.

    Interview Questions
    • The most difficult aspect was constructing a marketing strategy.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Financial Advisor Interview

    Anonymous Employee  in  Sacramento, CA (US)
    Anonymous Employee in Sacramento, CA (US)
    Application Details

    I interviewed through college or university - interviewed at MassMutual in May 2014.

    Interview Details

    Had initial phone interview, about a week or so later got called in for an in-person interview. Talked a lot about his experience, and why he came to Mass Mutual. (Interviewer had previously spent 18 yrs at Northwestern Mutual and I wanted know why he switched over- I had also interviewed with NWM before). Went over resume. Was sent a behavior/personality test afterwards, came back and we went over my results, got more info about company/job details, and decided not to continue since I would have to stay in my current city and I am looking to relocate.

    Interview Questions
    • Where do you see yourself in 5 years? What made you want to apply here?   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  8.  

    Financial Services Intern Interview

    Anonymous Interview Candidate  in  Seattle, WA (US)
    Anonymous Interview Candidate in Seattle, WA (US)
    Application Details

    I interviewed online - interviewed at MassMutual in June 2010.

    Interview Details

    It wasn't a hard interview process. They mainly ask you about your background, work experience, and the skills you can contribute to the team. The financial advisors will use you as much as they could.

    Interview Questions
    Negotiation Details
    Just be yourself.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Sales Representative Interview

    Anonymous Employee  in  Phoenix, AZ (US)
    Anonymous Employee in Phoenix, AZ (US)
    Application Details

    I interviewed in-person. The process took 3 weeks - interviewed at MassMutual in January 2012.

    Interview Details

    One phone interview, followed by personality test. Once the personality test comes back as a match then another phone interview. If that goes well you meet in person and the offer is made. After background check and a few other little things you're set.

    Interview Questions
    • Nothing seemed too difficult, just be yourself and everything will be fine.   Answer Question
    Reasons for Declining

    Better Job Offer

    Declined Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Exploratory for Actuary Role Interview

    Anonymous Interview Candidate  in  Springfield, MA (US)
    Anonymous Interview Candidate in Springfield, MA (US)
    Application Details

    I interviewed through a recruiter. The process took 3 weeks - interviewed at MassMutual.

    Interview Details

    very efficient; great candidate experience

    Interview Questions
    • Focus on technical skills based on the job qualifications   View Answer
    Negotiation Details
    Recruiter was very good to work with. Transparent and genuine. Recruiter prepped me for interviews so I knew who I was speaking with a bit of their background.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Financial Services Intern Interview

    Anonymous Interview Candidate  in  Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I interviewed through a recruiter. The process took 3 weeks - interviewed at MassMutual.

    Interview Details

    The entire interview process was rather seamless. All of the potential interns attended and information session to see if the opportunity was the right fit for them. Afterward, everyone scheduled his or her interview. Three interviewers chatted with each candidate on a variety of pertinent career topics. Finally, each person had to fill out a personality survey.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

See What MassMutual Employees Are Saying

 Former Intern in Houston, TX (US)

Pros: “From my observation the commission for agents is pretty competitive with other financial services companies. I think is one is looking for a career in sales, MassMutual would be a good…” Full Review

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